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2 Schmucks in One Day Part 2

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  • 2 Schmucks in One Day Part 2

    #1. Guy tries to return an item that is on recall and the store doesn't supply that item, then the Courtesy Clerk knew right away that it was past the 90 days allowed for that refund

    Courtesy Clerk: I'm sorry but you can't return anything that past the 90 day limit and it's not in our system file.
    Dumbass: What do you mean it's not in our system
    Courtesy Clerk: That means we don't supply it on the shelves, when did you buy that?
    Dumbass: 4 months ago
    Courtesy Clerk: Ok but our policy on that sign says 90 days and I can't give you a refund, If I ask for a Manager he will say the exact same thing.
    Dumbass: Well, how am I going to return this?
    Courtesy ClerK: return it home, I dunno (I think she really said this)

    "How am I going to return this?" Well if you buy something without money then you won't be able to get that item, Same shit. Accept the fact that your return is unable to process, and you benefit nothing for not reading the policy sign in advance.

    #2: Woman tears the coupon from the 3 box set of Scott's klennex the coupon specifically states "get $2.50 off participating celebrex products when you buy Scotts Kleenex". The Woman really thought it was for the Klennex and I spent 5 days and verifying with another CSM to go over the coupon. The coupon is for the Celebrex. She also had a Foldgers Coupon for 650g or larger and she brought the 225g size saying thats the last one on the shelf.

    What makes you think the Foldgers company would assume that the coupon is good for another foldgers product after that one is sold out. Maybe if they specify it on the coupon, durr.
    Providing Excellent customer service and Filtering out nonsense people.
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