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I got to have the following conversation today
Me: I'm calling about a room reservation I made some weeks ago. The gentlemen staying at the hotel haven't gotten their confirmation email with the hotel address and details, I'm wondering if you could please resend it to them.
boring bits confirming reservation details
CSR: okay, the confirmation emails were sent, I'm going to read you out the email to see if the address was spelled wrong
N A M E @ C O M P A N Y N A M I N S T A L L A T I O N A N D M O N I T O R I N G . T H E D O O R
The csr started trailing off most of the way through and started giggling at the end. She also corrected the email address and resent the confirmation details. I'm still trying to decide if the original agent I talked to started reading something or got a knock at the door while I was talking to him.
Me: I'm calling about a room reservation I made some weeks ago. The gentlemen staying at the hotel haven't gotten their confirmation email with the hotel address and details, I'm wondering if you could please resend it to them.
boring bits confirming reservation details
CSR: okay, the confirmation emails were sent, I'm going to read you out the email to see if the address was spelled wrong
N A M E @ C O M P A N Y N A M I N S T A L L A T I O N A N D M O N I T O R I N G . T H E D O O R
The csr started trailing off most of the way through and started giggling at the end. She also corrected the email address and resent the confirmation details. I'm still trying to decide if the original agent I talked to started reading something or got a knock at the door while I was talking to him.
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