I know we are a site to vent about the % of customers whom are sucky, but once in a while you get a customer that warms your heart.
My best customer gave me an entire punnet of strawberries for helping him for over an hour (it was christmas and I picked out and wrapped every single present for him so his shopping was done in an hour) still he didnt have to do that and Ive never ever forgotten it.
Or a lady I helped at the craft store who waited through my entire break (30 minutes) to personally thank me for my help (she thought she had ruined a heirloom broach and I showed her how she could fix it). I had finished helping her and the manager sent me on break, apprently the manager offered to come and get me but the woman said that I deserved my break and complimented me to my manager. I was really touched by that.
My dream customer is patient and understanding. Im good but Im not a miracle worker and its always really nice when a customer realises that I cant do the impossible. They dont have to take it to the extreme of my examples, but I really try and focus on the good ones rather than the sucky ones. Ones who take bad news with a grain of salt or wait in line without huffing and puffing, have their payment ready, and are just genuinely friendly.
Thats my dream customer, whats yours like? If you could have your customers behave in anyway you want to make your life and job easyier.... what would that be?
My best customer gave me an entire punnet of strawberries for helping him for over an hour (it was christmas and I picked out and wrapped every single present for him so his shopping was done in an hour) still he didnt have to do that and Ive never ever forgotten it.
Or a lady I helped at the craft store who waited through my entire break (30 minutes) to personally thank me for my help (she thought she had ruined a heirloom broach and I showed her how she could fix it). I had finished helping her and the manager sent me on break, apprently the manager offered to come and get me but the woman said that I deserved my break and complimented me to my manager. I was really touched by that.
My dream customer is patient and understanding. Im good but Im not a miracle worker and its always really nice when a customer realises that I cant do the impossible. They dont have to take it to the extreme of my examples, but I really try and focus on the good ones rather than the sucky ones. Ones who take bad news with a grain of salt or wait in line without huffing and puffing, have their payment ready, and are just genuinely friendly.
Thats my dream customer, whats yours like? If you could have your customers behave in anyway you want to make your life and job easyier.... what would that be?
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