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What would your dream customer be like?

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  • What would your dream customer be like?

    I know we are a site to vent about the % of customers whom are sucky, but once in a while you get a customer that warms your heart.

    My best customer gave me an entire punnet of strawberries for helping him for over an hour (it was christmas and I picked out and wrapped every single present for him so his shopping was done in an hour) still he didnt have to do that and Ive never ever forgotten it.

    Or a lady I helped at the craft store who waited through my entire break (30 minutes) to personally thank me for my help (she thought she had ruined a heirloom broach and I showed her how she could fix it). I had finished helping her and the manager sent me on break, apprently the manager offered to come and get me but the woman said that I deserved my break and complimented me to my manager. I was really touched by that.

    My dream customer is patient and understanding. Im good but Im not a miracle worker and its always really nice when a customer realises that I cant do the impossible. They dont have to take it to the extreme of my examples, but I really try and focus on the good ones rather than the sucky ones. Ones who take bad news with a grain of salt or wait in line without huffing and puffing, have their payment ready, and are just genuinely friendly.

    Thats my dream customer, whats yours like? If you could have your customers behave in anyway you want to make your life and job easyier.... what would that be?
    I wasnt put on this earth to make you feel like a man ~ Mary Bertone

  • #2
    Hmmmm.....about 24, 36-34-36 (what a winning hand!), blonde, blue eyes.......Oh! Sorry, got distracted...

    ON top of all that^^(no pun intended) my perfect customer would walk in, and when I ask if they're having a good day, either:

    1. Say sure, how bout you?

    or

    2. Fine, thanks, I know what I need

    then,

    1a. Ask me a question if they have one

    2a. Let me ask them if they have a question

    and finally,

    3. Not assume I am god, nor do I know jackshit about vibrators and the batteries they supposedly use.

    Comment


    • #3
      I'd like more people like the guy I encountered my first week at my first theatre. Star Wars Episode II had just opened, and of course it was crazy.

      I was tasked with seating people so as to cram as many people into a theatre as possible. This meant going and asking people to shift seats, which seats are empty, etc. Something I was painfully shy about doing still. This guy wanted seats for his wife, child, and himself, so I did my darndest. I went all over that theatre asking people, but unfortunately I couldn't find seats in the upper section for him, and they had to sit in the front rows (the neck-crinkers).

      Now, normally, that would be all, and not terribly special in and of itself, but about 5 minutes later, the guy came back out to find me, thanked me for trying, and gave me a toonie as a tip.

      Now, I don't expect, or even want to get tipped, but this guy was understanding and nice even when I couldn't do anything for him. That's the kind of customer I want. Who acknowledges when I still tried, and is nice about when I can't do something, rather than acting like they are stoically suffering through my lacks, or even indifferent about my inabilities.
      Ba'al: I'm a god. Gods are all-knowing.

      http://unrelatedcaptions.com/45147

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      • #4
        They sit down, shut up and fall asleep
        No longer a flight atttendant!

        Comment


        • #5
          A blonde woman who is about 30ish (im horrible with ages so for all i know is older) who would go through the drive thru just to order a medium drink. a pet peeve of mine.
          One day i asked why she bothered. she asked me what i ment. and i said
          Well you come here everyday and go through the drive thru for the convience right? well you end up waiting 5 to 10 minutes for your drink, when you could have parked walked in got your drink and even had a refill in the same about of time, seeing as walking in and ordering takes about one minute to two minutes at the most and filling and leaving another minute or so.

          After that she only came in to get her drinks, and sometimes jsut got a refill when i explained refills where free. I love having a costumer learn...

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          • #6
            it the job I currently do? My dream customer would use the self-serve functions available to them.

            edit: If is someone that can't use self service, at least show some respect by letting me finish a sentence.
            Last edited by Foxglove8778; 05-14-2007, 01:07 PM. Reason: after that call... more to add.
            Everything sucks. I must be living in a vacuum.

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            • #7
              Soft-spoken, doesn't touch me, understands my explanation the first time, doesn't ask if we got any in the back if I say "We're out, we'll get summore Wednesday."...

              Aaaahhhh....
              Now would be a good time to visit So Very Unofficial!

              "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

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              • #8
                Ooh, this is an easy question. My answer would be, one that doesn't ever shop at my store, and I never see in public.
                "I've found that when you want to know the truth about someone, that someone is probably the last person you should ask." - House

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                • #9
                  They come in, throw a bag of gifts for me on the counter, and walk out, chuckling jovially.

                  Oh wait, I'm thinking of Santa.
                  Last edited by Boozy; 05-14-2007, 05:00 PM.

                  If you have to ask, it's probably better posted at www.fratching.com

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                  • #10
                    Ones that pay their bills on time....Preferably not by credit card (damn crappy fee's)...
                    My Karma ran over your dogma.

                    Comment


                    • #11
                      The horrible game called work

                      Quoth PrincessKatieAirHostess View Post
                      They sit down, shut up and fall asleep
                      I have to sympathise with this one. I think sometimes too many customers = sucky customers because all the minor bull@%*&£ just builds up. Also "they" (starting to sound like the enemy now) know if they create a fuss they will get what they want. So they just really go out of their way to aggravate you. Why be nice when being horrible will get you what you want?
                      Yet, if you break the rules because your manager/supervisor will not support you, you get into trouble.

                      Argh, much much less would be nicer.
                      Perfect customer? That could only happen on a day where I saw 100 per day instead of 100 every three hours...
                      ...but I'm a bastard and so desensitized to the scum of humanity that I'm immune to the Stun status effect.
                      Quoth Gravekeeper

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                      • #12
                        Firstly- Polite, Polite, Polite.
                        If they want help picking out something, I'd like them to ask me rather than just mutter to their friend about how nothing has what it's good for and they bet I don't know anything.
                        Come up to a free staff member (ie, one of the ones on the herbs and vitamins aisle, not the till) and ask the questions. Listen to the answers, tell us if your on medications etc.
                        Have enough money on you, be polite, don't react badly if we ask you if you want a bag. If you think the total is wrong, mention it BEFORE you giv us money and we open the till to get change, as it saves about ten minutes of your time. If you have the wrong thing or have been overcharged, it's much easier to change it if we're still midway trhough the transaction, rather than the refunds procedure if you've finished it.

                        Buy a magazine o not say one of the common phrases when asked 'if you want a magazine for £1.50'.

                        Finally say please and thankyou, and say goodbye to the staff members that served you and everyone will be happy!

                        I get one or so of these every couple of days, and I love them!
                        Deepak Chopra says, "Fear deprives people of choice. Fear shrinks the world into isolated, defensive enclaves. Fear spirals out of control. Fear makes everyday life seem clouded over with danger.

                        Comment


                        • #13
                          Quoth PrincessKatieAirHostess View Post
                          They sit down, shut up and fall asleep
                          You would love me. I'm one of those airline passengers. I even say goodbye and thank you when I get off the plane.

                          I love customers who are polite and organized. My ideal customer would always say please and thank you, respect me as a person, and, if I'm working a register, have their payment/coupons/shopping card out and ready. Doesn't take much to please me.
                          I will not shove “it” up my backside. I do not know what “it” is, but in my many years on this earth I have figured out that that particular port hole is best reserved for emergency exit only. -GK

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                          • #14
                            The perfect customer...

                            ...is polite.
                            ...speaks clearly.
                            ...speaks at a level that can be made reasonable with the phone's volume adjustment.
                            ...knows their phone number.
                            ...knows where they are if they are if they're not at their usual spot.
                            ...knows what they want.
                            ...doesn't order anything with the ingredients we use so rarely we keep them in the walk-in: hot peppers, banana peppers, and anchovies to be specific.
                            ...has their credit card ready if paying by such.
                            ...tips well. I may not do deliveries, but I like our drivers.
                            ...WHY DO YOU TEMPT WHAT LITTLE FAITH IN HUMANITY I HAVE!?! -- Kalga
                            And I want a pony for Christmas but neither of us is getting what we want OK! What you are asking is impossible. -- Wicked Lexi

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                            • #15
                              My ideal customer would greet me like a fellow human being, NOT with a throat clearing or a "Harrumph!" or a snort or a "MARBOREDS BOX!"

                              My ideal customer would thank me and maybe even say "Have a nice day" before I get to say it, or we say it at the same time and laugh about it.

                              My ideal customer wouldn't bitch about milk or gas or cigarette prices.

                              My ideal customers would NOT hit on me, would look at my eyes and not my breasts, would listen to what I said.
                              You really need to see a neurologist. - Wagegoth

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