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It rained today. That mostly goes without saying around here; the Store is situated in one of the rainiest parts of the country, and it's been an especially rainy winter and spring this year due to the La Nina - as of two weeks ago, we'd already surpassed the amount of rainfall this region typically gets all year.
You can imagine my frustration when customers come up to me at the front of the store, over and over again throughout the course of the day, and ask "where are the dry carts?"
There aren't any dry carts. It's raining outside. It's been raining almost every day since, like, November or so. The carts that are in the vestibule right now haven't been there for more than a few minutes, because we have so many people flowing into the store that there's practically no turn-around between when a customer exits the store and puts their cart in the corral, the cart caddy collects it and brings it in, and a new customer grabs it. We do not possess some sort of car-wash-strength blow dryer, nor do we have attendants on hand with 300-thread Egyptian cotton chamois to hand-dry each cart before it makes its way to you. They're wet because everything is wet. A little water won't make you melt, elsewise you'd have dissolved halfway through the parking lot.
And no, we aren't going to supply paper towels for you to dry off the handles lest your delicate palms come into contact with the slightest amount of moisture. We'd never be able to keep our vestibule clean ever again considering the clientele's continued failure to deposit trash in the trash receptacle as opposed to on the floor, on product displays, behind vending machines, or in other carts.
BONUS WTF: Yes, we do
I was walking down the center aisle of the store when I heard a woman exclaim to the other woman shopping with her, "I can't believe they don't sell EGGS here!"
I interjected; "Ma'am, were you looking for eggs?"
She said "Yes! I've looked EVERYWHERE in this store and you don't even have eggs!"
I then pointed to the four-foot-tall letters on the back wall, easily visible from that vantage point, which read "EGGS", and said "They're right back there. Under the sign."
"Oh," she replied.
You can imagine my frustration when customers come up to me at the front of the store, over and over again throughout the course of the day, and ask "where are the dry carts?"
There aren't any dry carts. It's raining outside. It's been raining almost every day since, like, November or so. The carts that are in the vestibule right now haven't been there for more than a few minutes, because we have so many people flowing into the store that there's practically no turn-around between when a customer exits the store and puts their cart in the corral, the cart caddy collects it and brings it in, and a new customer grabs it. We do not possess some sort of car-wash-strength blow dryer, nor do we have attendants on hand with 300-thread Egyptian cotton chamois to hand-dry each cart before it makes its way to you. They're wet because everything is wet. A little water won't make you melt, elsewise you'd have dissolved halfway through the parking lot.
And no, we aren't going to supply paper towels for you to dry off the handles lest your delicate palms come into contact with the slightest amount of moisture. We'd never be able to keep our vestibule clean ever again considering the clientele's continued failure to deposit trash in the trash receptacle as opposed to on the floor, on product displays, behind vending machines, or in other carts.
BONUS WTF: Yes, we do
I was walking down the center aisle of the store when I heard a woman exclaim to the other woman shopping with her, "I can't believe they don't sell EGGS here!"
I interjected; "Ma'am, were you looking for eggs?"
She said "Yes! I've looked EVERYWHERE in this store and you don't even have eggs!"
I then pointed to the four-foot-tall letters on the back wall, easily visible from that vantage point, which read "EGGS", and said "They're right back there. Under the sign."
"Oh," she replied.
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