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  • Closing in 10 minutes means that i want to close in 10 minutes

    Last Friday:
    The computer store closes at 5:00. At 4:50 I'm sitting back at the tech workstation surfing the net and waiting out the clock. (The bench was empty except for a computer waiting for a reload that had just finished running diagnostics a few minutes before, and I'm not going to start an XP reload with 15 minutes to go).

    Of course, the phone rings.

    Me: Your friendly neighbourhood Technomancer.
    SC: SC

    Me: Good afternoon, Computer store
    SC: What time are you open until today?
    Me: 5:00, So I'm closing up in about 10 minutes.
    SC: I think that I can make it there in 8.
    Me: Okay

    Guy and wife make it in 8 minutes. So, I have to do the cursory check over of the computer, (basic troubleshooting, quick fixes, etc.) After a few minutes of this, no luck, computer still won't boot. So, I get contact info and send them on their way, telling them that I have to do more thorough diagnostics.

    2 minutes to closing means that I still have to help you, but these things take a little bit of time. Please plan ahead next time.
    "Sir... sir... diagnosing computer problems over the phone is like diagnosing brain cancer with a pointy stick"
    -ahanix1989, inspired by bash.org

  • #2
    ok now thats just annoying!!!! make time you moron....

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    • #3
      "Service Dept closes at 4:30"
      There's no such thing as a stupid question... just stupid people.

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      • #4
        2 minutes to closing means that I still have to help you, but these things take a little bit of time. Please plan ahead next time.
        People, in general, will always be too self-centered to understand this.

        Always.

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        • #5
          Damn technicalities. Damn them!!!!!! :shakes fist towards the sky: Ugh, why didn't they just say that whatever time piece they use says it's quarter to?
          Unseen but seeing
          oh dear, now they're masquerading as sane-KiaKat
          There isn't enough interpretive dance in the workplace these days-Irv
          3rd shift needs love, too
          RIP, mo bhrionglóid

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          • #6
            Reminds me of when I worked at family dollar. We closed our doors exactly at eight and would turn off the lights to prove our point of we want to go home. Reguardless if people were inside.
            I get a call and it goes something like this:
            Me: Thank you for calling Family dollar this is Anakah, how may I help you?
            SC: What time do you close?
            Me: In about seven mins.
            SC: Do you think I could make it?
            Me: Um, I don't know...
            Like I know where this person lived. Besides what is so important that they can't go to a twenty hour store but a family dollar??
            SC: I'll be there in a few mins.

            Wouldn't you know they showed up and oh darn, the doors were already locked. Did this person think we'd keep watch for them?

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            • #7
              Because of my schedule, I often find myself pusing the boundaries of business hours for some specialty places, but usually, I will call and ask if it is OK to leave whatever there to be worked on the following day. I would never expect a computer tech to try to fix anything in 2 mins. Especially from a no-boot condition.
              The only words you said that I understood were "His", "Phone" and "Ya'll". The other 2 paragraphs worth was about as intelligible as a drunken Teletubby barkin' come on's at a Hooter's waitress.

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              • #8
                I worked in a chain fabric store - the one with the fun name -
                It never failed about 3 min to close a "family" would come in . . . not passing judgement but just to explain . . .many of the women had their hair covered . . .and would speak to the men in the group and the men would come over and speak to us clerks. (At first they would ask if their was a man on site for them to speak to - we broke them of that)
                My problem was we had a specific way of how fabric bolts were to be placed on the shelves. They would have to touch every single piece of fabric - and we would have to follow and re- display them. The lights would be turned off and it didn't deter them. Now it wasn't the same group every time - their were 3 groups and they rotated out - they knew what fabric we had and they knew the store hours. At one point in the summer managment decided to change the hours and low and behold after the first evening of the new later hours - they still showed up 3 min to close. (as in we closed at 7 so they showed up at 6:57 moved it to 8 and they showed at 7:58)
                I didn't work their long as I found a job that was better suited for me - but I heard that their was one manager who when closing would lock the door 20 min before closing letting people out but not letting anyone new in . . . the only group that complained were the last minute shoppers - apparently they didn't want the women socializing with anyone that wasn't in their little family and thought they should get to have the store to themselves . . . If they would have come in and talk to management I bet they would have made an arrangement without a problem.

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                • #9
                  They're also that couple that:

                  * Shows up to a restaurant 5min to closing.

                  (For call center ops..)
                  * They're the call that drops in 5min before your shift ends.. and keep you over arguing some petty thing.

                  *

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                  • #10
                    Last minute customers are only entertaining AFTER the fact.

                    Some of my favorite last-minute customer lines:
                    1) "I know exactly what I need!" Right. And when you find that one thing you so desperately need, you'll continue to shop well past closing because you're an inconsiderate git.
                    2) "But my watch says it's 5 'til!" Solution? A new watch battery. Coz you're WRONG.
                    3) "But I called to let you know I was coming and the person I talked to said it's okay if it's after close!" Uh, no. No one working here would ever in their right mind say anything even resembling that because once those doors are locked, we all want to leave as soon as possible. We hate you anyway.
                    4) "I know the manager!" Oh, really? What a coincidence. So do I. Let's all do lunch. Bye now!
                    5) "I have to buy a birthday present!" It's perfectly fine to buy birthday presents during our normal business hours. You should try it sometime.
                    ~~*

                    "No! You can take the kids, but you leave me my monkey." - WALK HARD: THE DEWEY COX STORY

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                    • #11
                      Don't forget the people who call and find out what your hours are, then let you know they will be there 15 minutes after you close and will run and grab their present for little Timmy or Sharonda or whoever for the big party tomorrow afternoon.

                      SC: Do you have Grand Theft Auto: San Andreas? My son really wants it for his 10th birthday tomorrow.
                      Me: What system?
                      SC: Um, I think it's a playstation?
                      ME: PSOne or PS2?
                      SC: 2? Is that right? (I love it when they direct that at me.)
                      ME: Could be. Depends on what you bought and when. But we do have the game for that system.
                      SC: Oh good, I've been looking everywhere and can't find it (no one is sold out of that game at this point). What time do you close?
                      Me: 9. So in fifteen minutes.
                      SC: I'm across town. I'll be there in thirty. Keep your registers open. I'll be in and out.
                      Me: If you aren't here in 15 minutes you won't be buying anything from us today. Once the registers are closed there isnt anything we can do, and if I make a sale after closing I'll be in trouble. (No, I won't, but it seems to help if I tell customers that.) However, we will be open at 10 am and we will still have the game for you then. Also, if you are across town, our locations at <blech> and <more blech> might be better for your convenience.
                      SC: sputter
                      ME: Have a great night!

                      What blows my mind is when I tell them that and they STILL show up, saying that someone told them they could by the game even after we closed. I ask who and they'll drop my name or say the manager, I talked to him earlier. I'll tell them that I don't appreciate them using my name to get me to do somethig I'm not supposed to do or that the manager hasn't been in today, whichever is apporpriate. Or just that the boss wouldn't say that cause he wouldn't tell us to violate store policy over a $15 dollar game.

                      Usually this is followed by heads 'asploding.

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                      • #12
                        We rarely got those at the supermarket, but it used to happen all the time at the home improvements store. Usually, it would be someone taking their sweet old time to paw thru the cheap lumber, looking for a couple of "good" pieces that just might be mixed in there. And then they'd leave it a mess, of course.

                        It happened on my last night at that job. I was scheduled until close, and then my friends and I were going to have a little party at my apartment to celebrate my new job. I was all set to punch out and go, when I saw a couple of customers walk in the door maybe two minutes to close. Shortly after that, my friends walked in and asked if I was ready.

                        "No," I told them, "Some idiots came in at the last minute, so I'm stuck until they leave!"

                        "So, just leave," the one told me. "It's your last day. Not like they can fire you."

                        I just looked at him and said, "You know what? You're absolutely right!" Then I went back, punched out, came back, and left my smock, nametag, and keys on the front desk and walked out.

                        Let the manager deal with them, since he was the dipshit who let them in, and he's too spineless to kick people out once closing time rolls around.
                        Sometimes life is altered.
                        Break from the ropes your hands are tied.
                        Uneasy with confrontation.
                        Won't turn out right. Can't turn out right

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                        • #13
                          *clears throat*
                          5 minutes to closing, which by the way we dont advertise so not their fault. Guy or gal drunk as a skunk. See coworker or melocking doors, watches me or other coworker remove the drawer from the register. Comes up and orders, and thinks we are kidding when we tell them no we are closed. they get violent (throw stuff) abusive (yell stuff) goofy (laugh their asses off) or refuse to leave without being served.

                          And if they do leave, they go through drive thru, driving drunk or on a a bike.


                          THESE CUSTOMERS ARE THE DEFENITION OF MORON.

                          thank you now im going to go back to my voodoo dolls.

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                          • #14
                            It always gave me great pleasure when I was given the go-ahead to lock the main doors, and I would see people speeding into the parking lot or RUNNING for the doors.... then they would bang and reef them SO hard, shouting through the glass!

                            sorry to late, those doors where never closed on time anyway... ever... we closed at 5:30 and if they were closed by 5:40 it was a slow day.

                            I remember on christmas eve we had 8 people on our counter ALONE (we had 9 other counters throughout the store all open all manned) and we had lines down the aisles from the time we opened, people bitching about how the only christmas ribbon that was left was $4 a metre (oh boohoo!) and when my boss sent me to shut the doors (and let people out but no one in) it was unbelievable! I almost had to physically shove people out the door when they tried to sneak past me!, NO YOU ARE NOT COMING IN!!!

                            It was a sick pleasure of mine to see that, but you know what, the craft store sold NOTHING that was a necessity, nothing that couldnt wait until tomorrow. Its not like milk and bread people, if you didnt get your dimantie braid before now thats not my problem.
                            I wasnt put on this earth to make you feel like a man ~ Mary Bertone

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                            • #15
                              I'm glad I'm not the only person on here who got sick joy and pleasure out of locking the doors before more people could get in.

                              At the gas station, it was only a mere 10 feet to the door, but the second I wanted to lock the doors, I'd sprint to them and lock them, then sprint to the back room and shut off the lights.
                              You really need to see a neurologist. - Wagegoth

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