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  • Sausage Stoopid

    The sandwich bar has started serving grilled-sausage sandwiches for dinner (6-10 PM). Pretty darn tasty, all the sausage is made in-house.

    For some reason, the dinner menu board is posted all day, on the giant signboard where the normal menus used to be (the breakfast and lunch menus are now on a smaller 8x10 easel on the counter).

    I'm stocking drinks up there, and a guy storms up and cuts the line. Somewhat typical type-A jerk that we occasionally get here.

    SC: "I want [sausage sandwich]."
    Cashier: "We only have those during dinner, this is the lunch menu."
    SC: "What do you mean, lunch menu?"
    C: "The dinner menu doesn't start until 6PM. Right now we're making the lunch menu which is here."
    SC: "What do you mean, dinner starts at 6?"

    Lather-rinse-repeat a few minutes of stupidity and the cashier trying to explain politely.

    SC barges through the barrier on the side, shoving me into the drink cart (causing me to slice my thumb ) and says to the cashier "You're ridiculous."

    N: "I bet I know how small his sausage is." Cashier is trying really hard not to laugh.

    M told me later that SC went over to Guest Relations and tried to complain; the store manager was there (QSR manager had told him exactly what happened) and shut SC down quick.

    In some way I see SC's point...why have the dinner menu bigger than everything else if it's not being served then? I could swear when the dinner thing started the menu sizes/positions were reversed (I might mention something to Graphics and see if it can be fixed, maybe someone could put the dinner menu up at 5:45 or something). But...what an asshole.
    "I am quite confident that I do exist."
    "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

  • #2
    He's more than an asshole if he's shoving people around when he can't get his way. Should've been given a choice at that point: Get out NOW, on your own, or be escorted out by somebody in a uniform.
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

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    • #3
      Verbal complaints about lousy menu listing? Ok. But he crossed the line with shoving you. He just really needs that sausage sandwich, doesn't he?

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