So today, for the first time, I got put on bar. (The Mothership is a coffee place so there's no alcohol involved ... more's the pity.)
We offer half a dozen different types of dairy and non-dairy items. One old asshat wanted non-fat milk (just so you know this wasn't an allergy issue). I was more than a bit scrambled by then and reached for the 2%.
Trainer: "No, no, the non-fat!"
Me: "Oh, right, sorry."
Old Fart: "NON-FAT!! PAY ATTENTION!!"
Luckily he decided to get snippy at the exact moment Trainer was correcting me, so I was easily able to ignore him. I plopped his (correctly-made) drink in front of him without a word and immediately moved on to the next drink.
Sheesh. I could've understood his reaction if he'd asked for almond or soy or something or even lactose-free milk ... but ironically the one or two errors of that sort that did occur (and none were my error, incidentally; the cups were wrongly marked) were met by "Oh, no problem, I'll wait" and a smile after I apologized and re-made the drink correctly.
I have sympathy, by the way, for the person at the till who mis-marked the cups; it can be really hard to hear customers, especially if they are softly-spoken, when you've got a bunch of chattering, beeping machinery and various alarms behind you.
We offer half a dozen different types of dairy and non-dairy items. One old asshat wanted non-fat milk (just so you know this wasn't an allergy issue). I was more than a bit scrambled by then and reached for the 2%.
Trainer: "No, no, the non-fat!"
Me: "Oh, right, sorry."
Old Fart: "NON-FAT!! PAY ATTENTION!!"
Luckily he decided to get snippy at the exact moment Trainer was correcting me, so I was easily able to ignore him. I plopped his (correctly-made) drink in front of him without a word and immediately moved on to the next drink.
Sheesh. I could've understood his reaction if he'd asked for almond or soy or something or even lactose-free milk ... but ironically the one or two errors of that sort that did occur (and none were my error, incidentally; the cups were wrongly marked) were met by "Oh, no problem, I'll wait" and a smile after I apologized and re-made the drink correctly.
I have sympathy, by the way, for the person at the till who mis-marked the cups; it can be really hard to hear customers, especially if they are softly-spoken, when you've got a bunch of chattering, beeping machinery and various alarms behind you.
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