This is not a jab at those out there who have this new and aggravating version of Windows. From what I have seen, it looks like a pretty cool program, although I would rather stick with XP. However, I must lodge a complaint against not those that have the system, but to the sales persons who sell computers with this system in it.
It seems like lately, when I get a customer who calls in for assistance on setting up an internet connection, nine out of ten have no idea what version of Windows they have. "I just bought this computer today" is usually the answer I get, and when I hear it, I groan to myself, knowing chances are great it's VISTA.
In the last few months since VISTA came out, I have only spoken to probably fifteen people with this system. Out of that number, I believe I have had success with only three of them. The rest of them have no idea what they have, and it seems like these people simply walked into the local Best Buy or Circuit City, told the sales person they were buying a new computer, and just walked out with whatever the sales person told them was the best (and probably most expensive).
Of the customers I have had on this, none of them know what version of Windows they have, which is a must in order to set up the connection properly on dial up. I had a lady this week who, after I urged her to look at the papers her PC came with, told me she had "HP Ink Jet" as her operating system. In other words, not only did she have no idea what Windows was nor what the system was, she had no idea what a printer was, or that this Ink Jet was her printer! I think we spent twenty minutes trying to find out what she had when she decided to seek help from where she bought the computer from!
Do the sales people that work in the computer centers of these stores look at customers like this as "Hmm, that one has SUCKER written on their forehead. I know I can make a profit off of them." Computers are extremely difficult to return thanks to the dishonest scum who "rent" their PC's, and these poor people who were not provided with any information are stuck with something they really cannot use and do not need.
It seems like lately, when I get a customer who calls in for assistance on setting up an internet connection, nine out of ten have no idea what version of Windows they have. "I just bought this computer today" is usually the answer I get, and when I hear it, I groan to myself, knowing chances are great it's VISTA.
In the last few months since VISTA came out, I have only spoken to probably fifteen people with this system. Out of that number, I believe I have had success with only three of them. The rest of them have no idea what they have, and it seems like these people simply walked into the local Best Buy or Circuit City, told the sales person they were buying a new computer, and just walked out with whatever the sales person told them was the best (and probably most expensive).
Of the customers I have had on this, none of them know what version of Windows they have, which is a must in order to set up the connection properly on dial up. I had a lady this week who, after I urged her to look at the papers her PC came with, told me she had "HP Ink Jet" as her operating system. In other words, not only did she have no idea what Windows was nor what the system was, she had no idea what a printer was, or that this Ink Jet was her printer! I think we spent twenty minutes trying to find out what she had when she decided to seek help from where she bought the computer from!
Do the sales people that work in the computer centers of these stores look at customers like this as "Hmm, that one has SUCKER written on their forehead. I know I can make a profit off of them." Computers are extremely difficult to return thanks to the dishonest scum who "rent" their PC's, and these poor people who were not provided with any information are stuck with something they really cannot use and do not need.
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