Our pharmacy has been without a permenent pharmasist since Easter and down a pharmasist for about 6 months. Normally there are 2 and they switch days, but one got very ill and the other was offered a much better job. We have been making do with substitute pharmaists for a while but it isn't ideal. They have a lot more leaway with hours and will sometimes work less than the nomal day. This makes customers annoyed.
Today was one of those days. I got a call yesterday saying that the phamacy would be closing at 3 today. As it was closing early that day, I put up a sign saying "The pharmacy will be closing at 8:00 today. It will be open 8:00 to 3:00 tomorrow. We appologize for the inconvenience."
When I got in at 2 today, the pharmacy was already closed. My sign was still up though someone added in the dates. I made a new sign saying "The pharmacy is closed this afternoon. We appologize for the inconvience." This sign was attached to the door everyone has to go through to get into the store.
Want to guess how many people walked up to the pharmacy, looked at the closed shutters and asked me "Is the pharmacy closed?"
I had one man who wanted to know why he wasn't called. Like we call every RX customer and tell them that we are closed. Then he wanted me to leave a note about his refill. I'm not working the next day. Finally he wanted my assurance that they would be open tommorrow. I informed him that I could get a call that afternoon that it would be closed tommorrow. I can't garentee anything.
Another customer asked me, "Well what are you going to do about it?"
Me: Do about what?
SC: What are you going to do about transfering my perscription to CVS?
Me: I can't do anything sir. All the information is in the pharmacy."
SC: Well can you pass a message to your boss to do it.
Me: He won't be in untill tommorrow. When the RX is open.
Not to mention, neither of us can trasfer a perscription. Didn't get into that part with him.
I also got this.
Idiot woman: Is the pharmacy closed for good?
Me: No just today.
READ PEOPLE!
Today was one of those days. I got a call yesterday saying that the phamacy would be closing at 3 today. As it was closing early that day, I put up a sign saying "The pharmacy will be closing at 8:00 today. It will be open 8:00 to 3:00 tomorrow. We appologize for the inconvenience."
When I got in at 2 today, the pharmacy was already closed. My sign was still up though someone added in the dates. I made a new sign saying "The pharmacy is closed this afternoon. We appologize for the inconvience." This sign was attached to the door everyone has to go through to get into the store.
Want to guess how many people walked up to the pharmacy, looked at the closed shutters and asked me "Is the pharmacy closed?"
I had one man who wanted to know why he wasn't called. Like we call every RX customer and tell them that we are closed. Then he wanted me to leave a note about his refill. I'm not working the next day. Finally he wanted my assurance that they would be open tommorrow. I informed him that I could get a call that afternoon that it would be closed tommorrow. I can't garentee anything.
Another customer asked me, "Well what are you going to do about it?"
Me: Do about what?
SC: What are you going to do about transfering my perscription to CVS?
Me: I can't do anything sir. All the information is in the pharmacy."
SC: Well can you pass a message to your boss to do it.
Me: He won't be in untill tommorrow. When the RX is open.
Not to mention, neither of us can trasfer a perscription. Didn't get into that part with him.
I also got this.
Idiot woman: Is the pharmacy closed for good?
Me: No just today.
READ PEOPLE!
Comment