We have another Family support person here and he’s one of those that you have to worry if they are okay in the head.
I am not making it up when I say these 2 parents have changed their names from whatever normal names they had...some not very normal names. The husband changed his name to the name of a devil. The name starts with the letter S and is the name of a red figure who appears in the texts of the Abrahamic religions. However, I shall call him Hellbent. Anybody who watched Planet Dolan will get the reference.
His wife has changed her name to the alternative name to Cotton Candy. I forget what name they gave their child but it was equally moronic.
Hellbent is a regular caller of ours. If you see someone who is on a difficult call, you can ask them who they are talking to, they will often say “Hellbent” without giving his last name. No need to. We all know who he is.
So Hellbent calls me one day. I’ve dealt with him a few times before and for people like that, I tend to store their names and numbers in Mitel’s address book so they come up on my phone when they call. I know to prepare myself.
Me: Mineral support. How can I help?
Hellbent: Hi. I have a problem with my computer that was caused by my daughter. I want your help immediately.
Me: Okay. Go to this website, enter this code and I’ll take control of your PC
Basically his 11 year old daughter had, for a prank, put a picture of a huge dick on the desktop background. She had then locked out changing the background. Usually you can unlock this using the system registry, but this time I couldn’t. I had him on hold while I was working away and I was laughing my head off the entire time. I was getting some shocked looks from co-workers who walked past and saw a 4K Dick on my screen (because god damn, she had managed to find some UHD dick. I thought that was quite impressed) but it was worth it.
I am not making it up when I say these 2 parents have changed their names from whatever normal names they had...some not very normal names. The husband changed his name to the name of a devil. The name starts with the letter S and is the name of a red figure who appears in the texts of the Abrahamic religions. However, I shall call him Hellbent. Anybody who watched Planet Dolan will get the reference.
His wife has changed her name to the alternative name to Cotton Candy. I forget what name they gave their child but it was equally moronic.
Hellbent is a regular caller of ours. If you see someone who is on a difficult call, you can ask them who they are talking to, they will often say “Hellbent” without giving his last name. No need to. We all know who he is.
So Hellbent calls me one day. I’ve dealt with him a few times before and for people like that, I tend to store their names and numbers in Mitel’s address book so they come up on my phone when they call. I know to prepare myself.
Me: Mineral support. How can I help?
Hellbent: Hi. I have a problem with my computer that was caused by my daughter. I want your help immediately.
Me: Okay. Go to this website, enter this code and I’ll take control of your PC
Basically his 11 year old daughter had, for a prank, put a picture of a huge dick on the desktop background. She had then locked out changing the background. Usually you can unlock this using the system registry, but this time I couldn’t. I had him on hold while I was working away and I was laughing my head off the entire time. I was getting some shocked looks from co-workers who walked past and saw a 4K Dick on my screen (because god damn, she had managed to find some UHD dick. I thought that was quite impressed) but it was worth it.
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