to a customer from the other night

[KellyHabersham]

I realize that you were frustrated with not being able to access your e-mail account, but I wanted to remind you of the following:


- I work at the library's customer service desk, NOT "Yahoo customer service".

- It's not my fault that you didn't set up "account recovery options" for your email account. I am NOT able to override their security features, or get your email account unlocked.

[gerund]

- It's not my fault that you didn't set up "account recovery options" for your email account. I am NOT able to override their security features, or get your email account unlocked.

But but but ... you work for the internet - you must be able to help me!

[Rosco the Iroc]

*blinks hard a few times*
really

no


really


They want you to do what?


Yea people have been eating from the tide box longer then we realize.

[KellyHabersham]

I wouldn't go as far as saying this customer had been eating from the Tide box, but he definitely didn't seem to understand that there really was NOT a workaround for his issue.

[Argus]

What's next? Losing your safe deposit box key and expecting the bus driver who took you to the bank to get it open for you?

[Slave to the Phone]

OMG!!! I get this every single day!

I am a food stamp worker, I am NOT IT and I don't know how to get your lost passwords back and NO, I will not call someone for you. Your email/job site/unemployment/EBT card/etc. log in's are your responsibility, not mine.

Not only am I not going go overtime in a case while I am helping you figure them out, I am not going to wait for the information you can't find. I am going to pend your case and let you provide the information when you figure out how to get it.

Yes, I am a bitch, but I'm a bitch who gets her cases done on time.

[BPFH]

I realize that you were frustrated with not being able to access your e-mail account, but I wanted to remind you of the following:

- I work at the library's customer service desk, NOT "Yahoo customer service".

- It's not my fault that you didn't set up "account recovery options" for your email account. I am NOT able to override their security features, or get your email account unlocked.

...and apparently this came from somebody who hadn't heard that Yahoo! has been completely compromised...

[gremcint]

so we sell computers and set them up and install software and such. we finally put in place a policy of "if you're paying for some sort of techwork then we'll attempt a password reset with you but if you just want us to help you attempt to recover your password/account then there's a $25 fee." it can take so freaking long to do and so many people will just tie up a salesperson for like 30-40 minutes and expect to pay nothing. nope not doing it anymore. and yeah, if it doesn't work then you still gotta pay.

[Rosco the Iroc]

I'm waiting for someone to bring a supersoaker to me to fix, but but you work on guns...

[Mental_Mouse]

I'm waiting for someone to bring a supersoaker to me to fix, but but you work on guns...

Hey, if you can get iron pay for plastic work...

[Kit-Ginevra]

I'm waiting for someone to bring a supersoaker to me so I can unleash a wild waterfight with the girls on the front desk

[protege]

But but but ... you work for the internet - you must be able to help me!

Even better, are the ones who frequent message boards, and get pissy because I can't help them. Yes, I know I'm a mod here. It's not my fault that (one of) the (prior) site owners changed the layout, and required you to set up an account to read things. No, I'm not trying to "censor" the internet. What part of "I don't own the site" do you not understand? No, there's nothing I can do. His site, his rules. Rinse, repeat for hours...

[gerund]

No, I'm not trying to "censor" the internet.

But but but... you're infringing my constitutional rights.

On a serious note (see what I did there) I always laugh at those idiots. I'm from Australia and we have no "right" to free speech.

And even if I was from the USA, the actual constitutional amendment says "Congress shall make no law" meaning on my private property, shop window, billboard or website I can make any condition about speech, topic or attitude I want.

Anyone is perfectly free to say anything they want, just not in my yard, not on my grass.

[Racket_Man]

Anyone is perfectly free to say anything they want, just not in my yard, not on my grass.

Get off my lawn ya young whippersnapper

[dalesys]

Get off my lawn ya young whippersnapper

... before I turn on the *other* sprinklers ... preloaded with dog runnies!