Because this story will need some background info: in the library system I work in, we have one "main number" for library customers to call, and our "call center" staff transfer the customers to the different branches. (Each branch does have an individual phone number(s), but this is information which is NOT to be given out to the public.....it's only for staff and family members)
This morning, I was in the middle of doing the morning cash deposit, when the phone rings, and "it's Grumpy Old Man" on the phone. He was VERY adamant that someone from our number had called him three times that morning, while he was in the middle of another phone call.
I tried to get a little more information out of "Grumpy Old Man", but he wouldn't/didn't identify himself or give any details about these alleged phone calls, just seemed really irritated that I was "not getting it". He finally said something like "I repeat.....I've been called three times by your phone number today. Have a good day!", and forcefully hung up.
The only thing I could think of was that some telemarketer or scammer had spoofed our phone number, because I was the only staff member sitting by the phone at the time, and I definitely did NOT call "Grumpy Old Man".
This morning, I was in the middle of doing the morning cash deposit, when the phone rings, and "it's Grumpy Old Man" on the phone. He was VERY adamant that someone from our number had called him three times that morning, while he was in the middle of another phone call.
I tried to get a little more information out of "Grumpy Old Man", but he wouldn't/didn't identify himself or give any details about these alleged phone calls, just seemed really irritated that I was "not getting it". He finally said something like "I repeat.....I've been called three times by your phone number today. Have a good day!", and forcefully hung up.
The only thing I could think of was that some telemarketer or scammer had spoofed our phone number, because I was the only staff member sitting by the phone at the time, and I definitely did NOT call "Grumpy Old Man".
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