Tweet
Wasn't the worst shift I have ever had, but it was close. I've pulled a muscle in my leg, so it is extremelly swollen and I can't bend it, so I've been walking around like I have a wooden leg. The manager was understanding, and put me on the bar pouring people's drinks. I should have called in sick, but I can't afford to at the minute, so I was in a bad mood. Manager was constantly saying "I know you're in pain, but just keep smiling, it'll be OK."
It wasn't OK. We were incredibly busy and we had nearly an hour and a half wait on food! What amazed me was people were willing to wait. I would have went somewhere else if it was me. Also, our customers aren't normally high class people, but for some reason, yesterday, there were a lot of people who were so stuck up their own arses.
So, here are the stories.
Bloody Hell Mary
A girl comes up to the bar and asks for a bloody mary.
We dont normally sell bloody marys as cocktails, but if someone asks for one, we give them a vodka tomato juice, and then give them some tabasco sauce on the side.
SC: Oyster sauce? Celary?
Me: I'm sorry?
SC: I WANT OYSTER SAUCE!
Me: Oh we don't carry that here, we only have tabasco sauce.
SC: I PAID FOR A BLOODY MARY! I WANT A BLOODY MARY!
Me: I have given you as best a bloody mary as we can make here.
SC: For what I paid, I want some oyster sauce, celary, a few cocktail umbrellas...
Me: We don't carry ANY of those. And you paid £1.50, so I do believe you got what you paid for.
SC: I demand you make me a new drink! And give me a refund.
Me: No. There is NOTHING wrong with that drink.
SC: Well, you take this *she shoves the drink into my hands* and I hope you enjoy it! You won't though, because it is NOT A BLOODY MARY!
She walked off.
Crazy kid
A woman came up to the bar with a toddler, probably about two or three years old. She sits it on the bar top.
Me: Oh, I don't think you want to do that. I haven't had a chance to clean it so it's very dirty and covered in alcohol.
SC: OK then...
She takes the baby off the bar, and it goes INSANE! It started throwing itself about, trying to claw it's way back onto the bar, kicking and punching the mother serveral time.
SC: *to me* THANKS A LOT! NOW LOOK WHAT YOU'VE CAUSED!
And she dragged the child away.
Chips chips, I need chips!
I hopped onto the floor for a bit, as I was going a bit stir crazy being in the same place all the time. I took out a group of meals for a family.
I put down all the meals, and turned to the mother.
Me: I know your meal was meant to come with chips, I'm just waiting for them to fry some more, so as soon as they're done I'll bring them out to you. It should only be two minutes.
Mother: WHAT??
Father: It's OK dear, it'll be OK.
Mother: I can't eat without chips! How am I supposed to enjoy my meal if it is incomplete??
Father: Honey, it's OK.
Mother: IT IS NOT OK! I HAVE WAITED AN HOUR FOR THIS FOOD, AND NOW I HAVE TO WAIT SOME MORE!
The children looked very embarassed all of a sudden. I just hopped away, brought back the chips and left without another word.
WOMAN THIRSTY!
The bar was busy, and two women come up with empty coffee cups and batter them on the bar.
SC: COFFEE OVER HERE! COFFEE! WE WANT COFFEE!
I hopped over. My leg was killing me, so I was a bit blunt.
Me: You see all the faces down the bar? Those are the faces of serveral dozen people you have just annoyed by trying to push in the line.
SC: We only want coffee!
Me: I would fear for your safety if I served you before all these other people. You're going to have to wait.
They didn't wait and stormed off.
Prove it
A coworker came up to me and said there was a very young looking person drinking beer without I.D, and seemed reluctant to leave. I hopped over.
It was an entire family, the son, parents and grandparents.
Me: Hey there, can I just ask to see your I.D?
Kid: Awwwwwwwwwwwwwwwww, I've already been through this with you guys before!
Me: You don't have any do you?
Kid: No.
Mother: He's eighteen though! He's our son!
Me: I'm afraid I can't take your word for it. If he can't prove it, he can't be in here drinking. He's quite welcome to stay if you're having a meal, but he can't drink.
Grandmother: I'm his grandmother! Are you saying I'm a bad grandmother??
Me: I'm not saying anything.
Grandmother: What kind of grandmother would let their grandson drink if he was underage??
The father lost patience.
Father: Oh for God's sake, will you let him do his job? It's his own stupid fault if he forgot his I.D!
He took the beer off his son and handed it to me. I looked really smug.
You're too late
We stop serving children at 9pm. They then have to be out of the building by 9:30. A family comes in at 9:28pm.
Me: Oh I'm sorry, last orders for children was at 9pm.
SC: So we can't eat then?
Me: No I'm afraid not.
SC: What if we just come in for a few drinks?
Me: No I'm sorry, children have to be out by 9:30.
SC: But no one else will take us! You have to take us!
Me: I'm sorry, there is nothing I can do.
SC: Fine then! But now our children are going to STARVE because of you!
You're in the wrong building!!!
A very confused woman is wandering around.
Me: Are you OK there? Can I help you?
SC: Where has your vending machine gone?
Me: Vending machine? We've never had a vending machine in here.
SC: Yes you do! How come I was eathing out of it earlier today?
Me: I can absolutely promise you, we do not have a vending machine in here.
SC: You do! And why can't I find the elevator?
Me: Elevator???
SC: Yes, elevator to MY ROOM! You know, those little things your guests stay in!
Me: We're not a hotel.
SC: What is wrong with you? You are a hotel!
Me: There is a hotel TWO DOORS down from us. We are not a hotel, surely the signs on the door would have given that away.
SC: Take me to the hotel!
Me: It's just two doors down, you CAN'T miss it.
She walked off, but she carried on wandering around the bar for about AN HOUR before she realised she was in the wrong place.
No no no no
The kitchen was a disaster, and the staff were about ready to cry.
It was 10:57pm, we stop serving food at 11pm. A group of students come in.
Student: Can you hurry up and serve me? It's 10:57 and I want food.
The manager was cleaning some tables and heard this.
Me: No chance, absolutely no chance.
Student: But you serve til 11! It's not 11!
Me: OK, I'll level with you. The kitchen is a dump, they are trying to clean it up. The chances are they are not going to get out of here until about 2am. They don't want to have to stop cleaning to make food with the state it is in. They are all in VERY bad moods.
Student: But I've been looking forward to this for hours!
Me: Well you should have been here hours ago. And I have to ask you, do you REALLY want to piss off the people making your food?
Student: Uhhhh...OK, I won't order.
The manager laughed so much.
It wasn't OK. We were incredibly busy and we had nearly an hour and a half wait on food! What amazed me was people were willing to wait. I would have went somewhere else if it was me. Also, our customers aren't normally high class people, but for some reason, yesterday, there were a lot of people who were so stuck up their own arses.
So, here are the stories.
Bloody Hell Mary
A girl comes up to the bar and asks for a bloody mary.
We dont normally sell bloody marys as cocktails, but if someone asks for one, we give them a vodka tomato juice, and then give them some tabasco sauce on the side.
SC: Oyster sauce? Celary?
Me: I'm sorry?
SC: I WANT OYSTER SAUCE!
Me: Oh we don't carry that here, we only have tabasco sauce.
SC: I PAID FOR A BLOODY MARY! I WANT A BLOODY MARY!
Me: I have given you as best a bloody mary as we can make here.
SC: For what I paid, I want some oyster sauce, celary, a few cocktail umbrellas...
Me: We don't carry ANY of those. And you paid £1.50, so I do believe you got what you paid for.
SC: I demand you make me a new drink! And give me a refund.
Me: No. There is NOTHING wrong with that drink.
SC: Well, you take this *she shoves the drink into my hands* and I hope you enjoy it! You won't though, because it is NOT A BLOODY MARY!
She walked off.
Crazy kid
A woman came up to the bar with a toddler, probably about two or three years old. She sits it on the bar top.
Me: Oh, I don't think you want to do that. I haven't had a chance to clean it so it's very dirty and covered in alcohol.
SC: OK then...
She takes the baby off the bar, and it goes INSANE! It started throwing itself about, trying to claw it's way back onto the bar, kicking and punching the mother serveral time.
SC: *to me* THANKS A LOT! NOW LOOK WHAT YOU'VE CAUSED!
And she dragged the child away.
Chips chips, I need chips!
I hopped onto the floor for a bit, as I was going a bit stir crazy being in the same place all the time. I took out a group of meals for a family.
I put down all the meals, and turned to the mother.
Me: I know your meal was meant to come with chips, I'm just waiting for them to fry some more, so as soon as they're done I'll bring them out to you. It should only be two minutes.
Mother: WHAT??
Father: It's OK dear, it'll be OK.
Mother: I can't eat without chips! How am I supposed to enjoy my meal if it is incomplete??
Father: Honey, it's OK.
Mother: IT IS NOT OK! I HAVE WAITED AN HOUR FOR THIS FOOD, AND NOW I HAVE TO WAIT SOME MORE!
The children looked very embarassed all of a sudden. I just hopped away, brought back the chips and left without another word.
WOMAN THIRSTY!
The bar was busy, and two women come up with empty coffee cups and batter them on the bar.
SC: COFFEE OVER HERE! COFFEE! WE WANT COFFEE!
I hopped over. My leg was killing me, so I was a bit blunt.
Me: You see all the faces down the bar? Those are the faces of serveral dozen people you have just annoyed by trying to push in the line.
SC: We only want coffee!
Me: I would fear for your safety if I served you before all these other people. You're going to have to wait.
They didn't wait and stormed off.
Prove it
A coworker came up to me and said there was a very young looking person drinking beer without I.D, and seemed reluctant to leave. I hopped over.
It was an entire family, the son, parents and grandparents.
Me: Hey there, can I just ask to see your I.D?
Kid: Awwwwwwwwwwwwwwwww, I've already been through this with you guys before!
Me: You don't have any do you?
Kid: No.
Mother: He's eighteen though! He's our son!
Me: I'm afraid I can't take your word for it. If he can't prove it, he can't be in here drinking. He's quite welcome to stay if you're having a meal, but he can't drink.
Grandmother: I'm his grandmother! Are you saying I'm a bad grandmother??
Me: I'm not saying anything.
Grandmother: What kind of grandmother would let their grandson drink if he was underage??
The father lost patience.
Father: Oh for God's sake, will you let him do his job? It's his own stupid fault if he forgot his I.D!
He took the beer off his son and handed it to me. I looked really smug.
You're too late
We stop serving children at 9pm. They then have to be out of the building by 9:30. A family comes in at 9:28pm.
Me: Oh I'm sorry, last orders for children was at 9pm.
SC: So we can't eat then?
Me: No I'm afraid not.
SC: What if we just come in for a few drinks?
Me: No I'm sorry, children have to be out by 9:30.
SC: But no one else will take us! You have to take us!
Me: I'm sorry, there is nothing I can do.
SC: Fine then! But now our children are going to STARVE because of you!
You're in the wrong building!!!
A very confused woman is wandering around.
Me: Are you OK there? Can I help you?
SC: Where has your vending machine gone?
Me: Vending machine? We've never had a vending machine in here.
SC: Yes you do! How come I was eathing out of it earlier today?
Me: I can absolutely promise you, we do not have a vending machine in here.
SC: You do! And why can't I find the elevator?
Me: Elevator???
SC: Yes, elevator to MY ROOM! You know, those little things your guests stay in!
Me: We're not a hotel.
SC: What is wrong with you? You are a hotel!
Me: There is a hotel TWO DOORS down from us. We are not a hotel, surely the signs on the door would have given that away.
SC: Take me to the hotel!
Me: It's just two doors down, you CAN'T miss it.
She walked off, but she carried on wandering around the bar for about AN HOUR before she realised she was in the wrong place.
No no no no
The kitchen was a disaster, and the staff were about ready to cry.
It was 10:57pm, we stop serving food at 11pm. A group of students come in.
Student: Can you hurry up and serve me? It's 10:57 and I want food.
The manager was cleaning some tables and heard this.
Me: No chance, absolutely no chance.
Student: But you serve til 11! It's not 11!
Me: OK, I'll level with you. The kitchen is a dump, they are trying to clean it up. The chances are they are not going to get out of here until about 2am. They don't want to have to stop cleaning to make food with the state it is in. They are all in VERY bad moods.
Student: But I've been looking forward to this for hours!
Me: Well you should have been here hours ago. And I have to ask you, do you REALLY want to piss off the people making your food?
Student: Uhhhh...OK, I won't order.
The manager laughed so much.
Also, according to that one girl, it's impossible to enjoy any drink in the world except a bloody mary? Okay...
Glad he finally got a clue.
Comment