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Just wanted to see if you were awake!

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  • Just wanted to see if you were awake!

    So I was busy ringing up peoples grocery's, and was in a "You Bag" lane, so the customers were at the end of the belt bagging their own groceries. I noticed the next customers first item was alcohol, so I flipped my flashing light on to call for a manager so he could scan it for me (under 18=can't sell booze), and then walked down to the end of the belt to give the previous customer their receipt. As I'm standing off to the side so the manger can do his thing, an old guy in the next lane hits me right in the butt with his cart..and says "Just wanted to see if you were awake"

    WTF?

    And then laughed about it and went to the end of his lane to give the bagger his cart. The manager was preoccupied with the customer purchasing the alcohol, so he didn't see what happened. And I of course didn't want to make any trouble, since I was relatively new...but SERIOUSLY?


    And another thing....at my register, and every other register, there are about 5 signs that all say "ALL ITEMS MUST BE PLACED ON THE BELT TO BE SCANNED" or "ALL SODA MUST BE ON THE BELT TO BE SCANNED"...they are printed on neon paper with big letters, yet I still have people that will hand me one case of soda and expect me to scan it 10 times. The reason we have people put everything on the belt is because we don't know if you have anything underneath all that soda that you either forgot about or are trying to steal. Also, if we don't scan everything, the inventory is off because even though Diet Coke, Classic Coke, and Mountain Dew are all the exact same price, they are completely different items. Of course, these are the same customers that bitch about us being out of a particular kind of soda; this is usually why.

    One last rant: There is a BIG sign on my register that says "YOU BAG". Don't come up to my register, throw all your stuff up on the belt, and say, "Ugh I really don't want to bag, but I don't want to wait in that big 'we bag' line" and ask me to page a bagger from you. Because usually one of the big-wigs from management end up having to do it, while you yack on your stupid cellphone, and they don't like that.

    Oh and the cardinal rule of grocery shopping: Unless someone is dead or dying, you don't need to be on your cellphone while checking out.

  • #2
    Quoth groceryhorror View Post
    As I'm standing off to the side so the manger can do his thing, an old guy in the next lane hits me right in the butt with his cart..and says "Just wanted to see if you were awake"

    So he intentionally committed assault. I would have said something. But then again, I tend to be "Gleeful in pointing out customers mistakes."*


    *=Actual line in one of my performance appraisals back when I worked at the movie theatre

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    • #3
      The Costco set-up has one good thing going for it. Since they take the carts behind the register, the checker scans everything in the basket, nobody has to lift heavy stuff onto the belt and off, and the checker can check for any hidden items.

      That jerk with the cart needs a wake-up call. Tell your manager what happened, the guy may have a reputation for that kind of thing. It's assault and battery, he shouldn't get away with it.
      Labor boards have info on local laws for free
      HR believes the first person in the door
      Learn how to go over whackamole bosses' heads safely
      Document everything
      CS proves Dunning-Kruger effect

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      • #4
        Quoth groceryhorror View Post
        Oh and the cardinal rule of grocery shopping: Unless someone is dead or dying, you don't need to be on your cellphone while checking out.
        AMEN!!!! Cell phone people drive me absolutely insane! I especially want to choke them when they get all huffy because I'm interrupting their phone call. Well, why the hell are you in my line, then? Of course, it's fun to make off hand remarks at their expense, and they don't even realize what you're saying because they're too busy yaking.
        The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

        Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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        • #5
          I've heard people say that before, but usually after saying something weird "just wanted to make sure you were paying attention". This sounds like the same kind of thing, but much more inappropriate. This guy probably didn't intend assault, but is under the impression he has a sense of humour and nobody has let him know the sad sad truth. Still, that's no excuse. I'd have complained to someone. Maybe not my boss if I was new, but a co-worker at least, and asked their opinion on what to do.
          It is a terrible thing to see and have no vision.
          -Helen Keller

          I got this av from Court Records, made by Croik!

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          • #6
            Quoth MrSunshineState View Post
            So he intentionally committed assault. I would have said something. But then again, I tend to be "Gleeful in pointing out customers mistakes."*


            *=Actual line in one of my performance appraisals back when I worked at the movie theatre
            This was considered a good thing, I presume?

            I'd have yelped and yelled, "OW my back!" and let him think he hurt me....
            I don't go in for ancient wisdom
            I don't believe just 'cause ideas are tenacious
            It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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            • #7
              Quoth groceryhorror View Post
              at my register, and every other register, there are about 5 signs that all say "ALL ITEMS MUST BE PLACED ON THE BELT TO BE SCANNED" or "ALL SODA MUST BE ON THE BELT TO BE SCANNED"...they are printed on neon paper with big letters, yet I still have people that will hand me one case of soda and expect me to scan it 10 times.
              Well, welcome groceryhorror!! A-n-n-n-d now you have just learned one of the most important things about SCs....THEY DON'T READ SIGNS! EVER EVER EVER!!!

              And about the old fart running his cart into your posterior. When something like that happens, go ahead and interrupt the manager! They're supposed to be providing a safe environment for people to shop and work in (even though some managers seem to forget ensuring the employess safety). But, I understand why you didn't. Most people, when they're young and new somewhere don't want to make any waves. Believe me, the older you get, the bigger your mouth gets!

              Oh, and check out the "Canonical List of SC's" sticky thread. Cell phone yakkers feature heavily!
              It's floating wicker propelled by fire!

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              • #8
                *punches old geezer in the gut as hard as I can

                Old geezer: "Oof! ooh! Uggghhh! What did you do that for?"

                Me: "Just wanted to see if you were awake!"

                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

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                • #9
                  Quoth groceryhorror View Post

                  Oh and the cardinal rule of grocery shopping: Unless someone is dead or dying, you don't need to be on your cellphone while checking out.
                  I've been told by a Co-worker that someone is at your line with a cell phone. You try to talk to them and they get rude at you. You have the right to not serve them.
                  Providing Excellent customer service and Filtering out nonsense people.

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                  • #10
                    Quoth BookstoreEscapee View Post
                    I'd have yelped and yelled, "OW my back!" and let him think he hurt me....
                    He's going to hit someone disabled one day, and do some serious damage. He needs to be told just how not-funny he is, before then.
                    Seshat's self-help guide:
                    1. Would you rather be right, or get the result you want?
                    2. If you're consistently getting results you don't want, change what you do.
                    3. Deal with the situation you have now, however it occurred.
                    4. Accept the consequences of your decisions.

                    "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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                    • #11
                      Maybe he hit you by accident, and the only thing that came to him, was that little joke, to keep face.
                      Under The Moon Paranormal Research
                      San Joaquin Valley Paranormal Research

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                      • #12
                        Probably you may never know. And I bow to you sir for the comment of cell phones. I hated that and even more as someone who works on the phones.
                        I like to scare small childeren, it's fun and as long as you can out run the parents you can get away with it.

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                        • #13
                          Quoth powerboy View Post
                          Maybe he hit you by accident, and the only thing that came to him, was that little joke, to keep face.
                          I don't buy it. A simple "sorry i bumped into you" would be the appropriate response. It sounds like this guy just wanted to be an ass.
                          Never underestimate the power of stupid people in large groups.

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                          • #14
                            Quoth Seshat View Post
                            He's going to hit someone disabled one day, and do some serious damage. He needs to be told just how not-funny he is, before then.
                            Or he's going to do this crap to someone with anger management problems/issues and get his old ass "Knocked the fuck out" as Smokey would say.
                            My Karma ran over your dogma.

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                            • #15
                              Quoth Irving Patrick Freleigh View Post
                              *punches old geezer in the gut as hard as I can

                              Old geezer: "Oof! ooh! Uggghhh! What did you do that for?"

                              Me: "Just wanted to see if you were awake!"

                              That's just what I was thinking! Give the old jerk a taste of his own medicine.

                              Seriously, you should let your boss know what happened. Reporting an assault is not "making waves". Plus, it would be a good idea to know what to do if it happens again, and what your job's policies about that sort of thing are.
                              I don't have an attitude problem. You have a perception problem.
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