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Mr.Vague complains about something....

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  • Mr.Vague complains about something....

    So a customer complained that staff were sorting through donations in the store, identifying things that were valuable and could be put on eBay and then buying them for a couple of quid. That's a serious complaint so let's get more of the details.

    When did this take place-customer doesn't know.
    Do we have a day or date-customer doesn't know.
    What time of day was it-customer doesn't know.
    Roughly how long ago was this-customer doesn't know.
    Can we have a description of the staff-customer doesn't know.
    Were they male or female-customer doesn't know.
    Were they old,middle aged,young-customer doesn't know.
    What colour hair did they have?How tall were they?-customer doesn't know.
    Any distinguishing features at all-customer doesn't know.

    So we have a serious complaint about somebody who can't be identified that took place at some time that can't be identified from a complainant who it seems would struggle to identify themselves...

    I believe progress will be.. slow on this one.
    The Copyright Monster has made me tell you that my avatar is courtesy of the wonderful Alice XZ.And you don't want to annoy the Copyright Monster.

  • #2
    Were the staff members even employed at this location - customer doesn't know
    Was this an incident that the customer saw personally - customer doesn't know
    Was this something the customer heard about happening someplace - customer doesn't know
    Are you prone to making up stories to get someone fired - customer doesn't know

    Right! We'll get right on it. We know EXACTLY how to handle this.

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    • #3
      What was the valuable item being bought cheap and resold on eBay - customer doesn't know
      Did the customer want that item for himself - customer doesn't know
      Did the customer want to do the same thing - customer doesn't know
      What was to point of the complaint - customer doesn't know
      What does the customer want - customer doesn't know
      "I don't have to be petty. The Universe does that for me."

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      • #4
        These people better call Miss Scarlet, because they haven't got a clue.
        Customers should always be served . . . to the nearest great white.

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