I don't rightly know whether this goes with Cursing Out Coworkers, so it's here instead. Some time ago we went computerized on our shelf labels, so supposedly it's easier and more efficient than having people wander up and down the aisles physically taking down the old shelf labels and putting up new ones.
Had a customer come through my line the other day with six of those wax-coated boxes of broth ... four chicken, two veg. I rang them through.
Customer: "No, the chicken is $1.29 each." They were ringing in at $1.49 each.
Me: "Oh crap. Hang on a minute."
I called Grocery, who said they'd go check on it. A few minutes he comes back.
"Um, yeah, they're $1.49 but the shelf label says $1.29. But, uh, that special ended in February ...."
Me: "WHAT??" I could hardly yell at the guy in Grocery so I just laughed. He sounded pretty embarrassed as it was. "Um, yeah, it ended in February but the wrong label is still up."
Me: "Okay, well, thank you."
The customer got one box for free and the rest at the sale price -- our usual practice in these cases.
Had a customer come through my line the other day with six of those wax-coated boxes of broth ... four chicken, two veg. I rang them through.
Customer: "No, the chicken is $1.29 each." They were ringing in at $1.49 each.
Me: "Oh crap. Hang on a minute."
I called Grocery, who said they'd go check on it. A few minutes he comes back.
"Um, yeah, they're $1.49 but the shelf label says $1.29. But, uh, that special ended in February ...."
Me: "WHAT??" I could hardly yell at the guy in Grocery so I just laughed. He sounded pretty embarrassed as it was. "Um, yeah, it ended in February but the wrong label is still up."
Me: "Okay, well, thank you."
The customer got one box for free and the rest at the sale price -- our usual practice in these cases.
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