Had an elderly couple come through my register today with A THOUSAND DOLLARS worth of Google Play gift cards -- ten cards at $100 each.
My register locked up after I'd scanned five. I called down a manager (as instructed by the register) but there wasn't anything he could do. The customers paid for the five cards and I managed to scan the remaining five ... but then the register wouldn't let them pay.
Manager was still standing there, but a supervisor (who had also been watching) intervened and took them to another register for the rest of the transaction (she had to go get another five cards as those were pretty much non-compos-mentis at this point, as far as I know, having been scanned but not paid for).
All three of us did the required thing: "Are these cards going to people you know?" "Are these cards gifts for friends or family members?" "You've heard of the scams, right, where somebody calls pretending to be from Canada Revenue and wants 'payment' in gift cards ... these aren't for anything like that, right?" Etc. Etc.
Frankly they both seemed a bit "lost" but both said, over and over, that no, these were gifts for family.
Well ... I hope they were telling the truth, and hadn't been glommed onto by some really shrewd scammers, who told them "If anybody asks, tell them these are gifts for family members!"
Because if that's what happened, they're now out $1,000.
My register locked up after I'd scanned five. I called down a manager (as instructed by the register) but there wasn't anything he could do. The customers paid for the five cards and I managed to scan the remaining five ... but then the register wouldn't let them pay.
Manager was still standing there, but a supervisor (who had also been watching) intervened and took them to another register for the rest of the transaction (she had to go get another five cards as those were pretty much non-compos-mentis at this point, as far as I know, having been scanned but not paid for).
All three of us did the required thing: "Are these cards going to people you know?" "Are these cards gifts for friends or family members?" "You've heard of the scams, right, where somebody calls pretending to be from Canada Revenue and wants 'payment' in gift cards ... these aren't for anything like that, right?" Etc. Etc.
Frankly they both seemed a bit "lost" but both said, over and over, that no, these were gifts for family.
Well ... I hope they were telling the truth, and hadn't been glommed onto by some really shrewd scammers, who told them "If anybody asks, tell them these are gifts for family members!"
Because if that's what happened, they're now out $1,000.
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