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Could you check the price of this....and this.....and this.....

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  • Could you check the price of this....and this.....and this.....

    Well, I went back to the cashier duties after a hiatus (won't be there long), and while I picked it up rather easily again, and the day itself was pretty uneventful, I did have a pair who were real winners.

    They come up with about 12 articles of clothing. For a few minutes they argue over what they're getting, all the while I'm standing there and thinking, "Shouldn't they have thought this over before getting into line?"

    Then it gets real fun. One of them asks, "How much is this?" Luckily, price checks on these registers are easy as heck, so I do as such. I then notice that the exact same price is on that tag. Turns out, they didn't want it. Then, some more debating over the next thing. This continues for everything they have. And note that all the clothes had the prices marked on their tag. All that arguing and they couldn't figure that much out? All in all, they take two things in a transaction that took about 6-7 minutes.

    You know, I think I would've been incredibly reamed out by everybody around if it was busy.
    Desk-On: Apply directly to the forehead.
    Desk-On: Apply directly to the forehead.
    Desk-On: Apply directly to the forehead.

  • #2
    I get customers who, like most/all SCs, either can't read the menu board or they don't believe it. They ask me the price of a few different things, each cheaper than the last, then reveal that they only have $1.35 or something like that. So they could have two of these: soft-serve cones, apples, boxes of cookies. And people are always offended when I suggest an apple! Hey, you're the one who asked what they could get for 50 cents. It's an apple or a cone. Pick one. Or neither, in which case stop holding up my line. No, I can't give you "50 cents of fries," that would be like 3 fries, never mind that I don't have a button for it.

    There's a difference between not having much money and ordering accordingly, and bringing your spare change and expecting a "deal" or something.
    Michael: Maybe you'll be inspired by the boat party tonight and start a career as a pirate.
    Tobias: I haven't packed for that.
    <3 Arrested Development

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    • #3
      The best one I had like that was the grandmother of Moron Boy - http://www.customerssuck.com/board/s...ead.php?t=9303

      Rapscallion

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      • #4
        Oooooh, I hate that. I've been in line at stores where someone will do that, and after all of that time was wasted, it's "I've changed my mind. Too expensive." After that, it's really nerving when these people just leave everything behind and walk off....I'm talking the merchandise and the cart, right there in the line!

        But, I also do customer service over the phone, and this crap goes on there, too. I always answer that I am in the internet department......That is spelled I-N-T-E-R-N-E-T, not T-E-L-E-P-H-O-N-E. Yet, after I have spent two, long agonizing minutes explaining to the customer our rates, the type of internet service, and so forth, I always am asked, "OK, so when I add this to my phone service, how much will my entire bill be each month?" Or, "Well, if I add this and then add Caller ID and remove Call Waiting, then decide to add long distance and remove my repair maintenance plan, then decide to upgrade to your faster dial up later on, what will all of that cost me?" I always get into a pissing match with these people, saying over and over again, "Sir, you would have to ask customer service about your phone, we only do internet here." Sometimes I'll say, "Well, whatever you have, just add $x.xx to that and you get your total price." Does it end there? Of course not. "But I can't get a live person over there!" ugh!

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