Lady comes in looking to get a room. Due to excess theft, room damage, and inconsiderate people that smoke in non smoking rooms, we started requiring a credit card, something the hotel next door had been doing for years.
She whips out cash, so I immediately tell her about our credit card requirement policy, so has no issues with it. Pulls out a credit card and I tell her that I need to run it for $100. She says no problem, and even says "its there, I got it". Well the card declines.
When I tell her this, her reaction led me to believe that she knew it would. Its happened before, they hope it goes through, but are not surprised when it doesn't. She just said "Well, thats wierd". She then tosses me another card.
I try it, same thing. Again, she gave me the impression that she knew it would. I tried 4 more cards, thats right, 6 total!!!! And of course, all declined.
So I try to restart the software, thinking there is an issue with it. I try an addition 5 cards, making this a grand total of 11 cards, ALL DECLINED!
She then left, without protest (most people would be yelling at me if there cards declined, she didn't, as I stated, I think she knew this).
I then swipe my card, if this is a software issue, I need to find out. It wasn't, my card went through for $100, twice, no issue with the software at all.
Who wants to bet that she will have credit card #12 soon?
She whips out cash, so I immediately tell her about our credit card requirement policy, so has no issues with it. Pulls out a credit card and I tell her that I need to run it for $100. She says no problem, and even says "its there, I got it". Well the card declines.
When I tell her this, her reaction led me to believe that she knew it would. Its happened before, they hope it goes through, but are not surprised when it doesn't. She just said "Well, thats wierd". She then tosses me another card.
I try it, same thing. Again, she gave me the impression that she knew it would. I tried 4 more cards, thats right, 6 total!!!! And of course, all declined.
So I try to restart the software, thinking there is an issue with it. I try an addition 5 cards, making this a grand total of 11 cards, ALL DECLINED!
She then left, without protest (most people would be yelling at me if there cards declined, she didn't, as I stated, I think she knew this).
I then swipe my card, if this is a software issue, I need to find out. It wasn't, my card went through for $100, twice, no issue with the software at all.
Who wants to bet that she will have credit card #12 soon?
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