So a man comes through my lane today and is purchasing a shelf, some brackets and some other stuff.
Now at my store a lot of the signs will show the collective price of items like shelves and brackets, sofas and covers, etc. with smaller individual price signs for the separate items.
Simple.
I start ringing his things through and scan the brackets.
SC: Oh, everything isn't sold together?
Me: Well we price everything separately, but a lot of the signs will show the price of the items together.
SC: Well that damn shelf better not be $29.99!
Me: Let me see.
I scan the shelf.
Me: Nope. It's $14.99 and the brackets are $15. Do you need both packages of brackets or just one?
SC: Both. You know, you're not a very good sales person.
Me: I'm not any kind of sales person. I'm a cashier.
SC: I detect crankiness from you.
Me: Nope, just tired.
SC: No, you're definitely cranky. You should stay home if you're going to have an attitude like that.
Ok, first off, I was NOT cranky (I was later when people took to throwing bills at me rather than handing them to me), and even if I was, how does your logic work out?
Do I really have a choice but to come in, despite my mood?
And should my mood come to shift while at work am I to go home? Moreover, am I to be expected to control my mood?
I absolutely loathe customers that comment on my mood, as though they're my personal therapist for the short time we're in contact.
Just let me scan your shit, you pay for it, then you leave and we both go on with our lives.
Now at my store a lot of the signs will show the collective price of items like shelves and brackets, sofas and covers, etc. with smaller individual price signs for the separate items.
Simple.
I start ringing his things through and scan the brackets.
SC: Oh, everything isn't sold together?
Me: Well we price everything separately, but a lot of the signs will show the price of the items together.
SC: Well that damn shelf better not be $29.99!
Me: Let me see.
I scan the shelf.
Me: Nope. It's $14.99 and the brackets are $15. Do you need both packages of brackets or just one?
SC: Both. You know, you're not a very good sales person.
Me: I'm not any kind of sales person. I'm a cashier.
SC: I detect crankiness from you.
Me: Nope, just tired.
SC: No, you're definitely cranky. You should stay home if you're going to have an attitude like that.
Ok, first off, I was NOT cranky (I was later when people took to throwing bills at me rather than handing them to me), and even if I was, how does your logic work out?
Do I really have a choice but to come in, despite my mood?
And should my mood come to shift while at work am I to go home? Moreover, am I to be expected to control my mood?
I absolutely loathe customers that comment on my mood, as though they're my personal therapist for the short time we're in contact.
Just let me scan your shit, you pay for it, then you leave and we both go on with our lives.
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