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  • Line Etiquette

    I get a long assed line every now and then at work and the customers seem to just make it worse upon themselves and everyone else....I wish they all could read this.

    1. Bitching about how much this line sucks is not going to make it go any faster. In fact, you're going to agitate me, and I'm going to make a mistake, and its going to take you even LONGER to get to the counter. Besides, what feels like a half hour is actually about 5 minutes, so don't act like I've just totally ruined your day by making you wait.

    2. Step aside if someone needs to traverse the store and get through the line. Don't worry, this isn't kindergarten and they're not going to steal your place. Just let the poor guy get to the coffee without having to walk the entire perimeter of the store.

    3. Know what you want when you finally get to the counter. You've had a few minutes to look at the cigarettes and the scratch off tickets and whatever else you have to get at the register, and there is no need for you to stand there and say "Ummmmmmmmmmm...." for another five minutes and hold up the line even further.

    4. You can begin your preparations while still in line. If you have coupons, dig them out of your pocket. If you're paying with a check, grab a pen off the counter and start filling in the basics (pay to, date, etc...).

    5. Do not dig for change when you can just as easily break a 20. I know, I know, that's just HORRIBLE. If you MUST give me some change, see #4. Have a little handful of it ready so you're not sorting through keys, screws, frogs, roach clips and lint just to find two quarters and a nickel.

    6. Oh, you're making a munchie run for all of your friends and need to do eight seperate orders? Don't make everyone else wait because your friends are lazy. Get a receipt, use a calculator, and get the hell out of here.

    7 This is NOT the best time conduct an inquisition about the different tracphone cards. Look at the cards, and do some basic math combined with your general usage to find out which one is the best deal for you.

    8 This is also not the best time to bring me in that stack of winning scratch off tickets that you've been saving up for the past 8 years. Depending on what kind of mood I'm in, I'm either going to ask you to please wait, or I might just go ahead and do them up right there so that the other people in line will really, really, really hate you.

    9. Be done shopping when you get to the counter. Oh, you need to grab a few more things? Your boyfriend is still pumping gas? Back of the line, bitch.

    10. Do not stand there and reorganize your purse, place all your bills face up in order of denomination, and balance your entire checkbook once the transaction is complete. Grab your money and purchases and get the hell out of line and let some other people up here.

  • #2
    This is why we have all lottery, gift card, and tracphone transactions restricted to the customer service desk. Well, this and some mistrust between corporate and the run-of-the-mill cashier when it comes to remembering restrictive purchasing rules.

    And yes, if you're still for some reason writing checks in 2007, for everyday purchases, at least have the common courtesy to start filling the thing out ahead of time. Especially if you know you have palsy-rattled hands!

    Comment


    • #3
      A truly fantastic list, and I am REALLY sorry about number 8


      I think I love you a little for this one:

      9. Be done shopping when you get to the counter. Oh, you need to grab a few more things? Your boyfriend is still pumping gas? Back of the line, bitch.

      If i might ,

      11) Drumming your ridulously long, brightly colored nails on my counter doesn't help me punch in product codes any faster. Snapping your gum doesn't help much either. This goes double for you if your an elderly lady. Gross.

      12) After i hand you your receipt, refrain from commenting on how Mary Janes used to be the best penny candy you could buy. And for the love of all that is holy, don't start telling me how much I've missed out and how spoiled my generation is. I know. Really. They come in here too.
      PS: I tried mary janes. They taste like stale peanut butter, and they're oily and gross. Really not missing too much.

      Comment


      • #4
        13:HANG UP THE GODDAMN CELL PHONE
        Quote Dalesys:
        ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

        Comment


        • #5
          Quoth DrFaroohk View Post
          2. Step aside if someone needs to traverse the store and get through the line. Don't worry, this isn't kindergarten and they're not going to steal your place. Just let the poor guy get to the coffee without having to walk the entire perimeter of the store.
          Oh how this one drives me nuts. I live at one of the cities biggest subway stops, the first of the month is always insane. It seems that 99% of the customers don't realize that a monthly pass expires at the end of said month. Compounding the problem is a brilliant decision by the powers that be to close the walk through entrance - meaning that all customers paying with tickets/transfers have to wait in line as well. All said, it means a perpetual line of over 100 people... good thing I have my trusty battering ram... err... toolbox to ease my way through it .

          I've been in this line a couple of times after a brainfart prevented me from buying early. When I'm at the appropriate point I always leave a foot or three to allow passage. In each case the person behind me has an absolute cow. I shut them up saying out loud "how the f*** are people supposed to get through if I were to get two inches from that guy like this dumbass behind me".
          D.I.L.L.I.G.A.F.
          Quoth = Crossbow "EvilHomer, Irv, Gravekeeper, and Seraph: the Four Horsemen of the Dumbpocalypse."

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          • #6
            Quoth DrFaroohk View Post

            5. Do not dig for change when you can just as easily break a 20. I know, I know, that's just HORRIBLE. If you MUST give me some change, see #4. Have a little handful of it ready so you're not sorting through keys, screws, frogs, roach clips and lint just to find two quarters and a nickel.
            I think I hate this the most. People will trek all the way out to their car, a good 70 feet away, to fetch 7 cents instead of breaking a dollar. This happens many times a day. I just don't under-fucking-stand it! Don't you realize that the odds are that your purchase will not total an exact dollar amount? And if you realize this, might you bring some coins into the goddamn store?

            And please, tell me you have change BEFORE I hit "CASH" and pull out your $17.37 change. Once I'm actually holding out your change, we're past the point at which you should say, "Oh! I think I have 63 cents!" <dig dig dig dig dig> "Nope, no change! Hee hee!"

            Joe

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            • #7
              I have to say, I hate breaking 20's. I end up with fives and then I usually end up spending fives on McDonald's or sodas. I have no resistance. I'm less likely to spend big bills on that crap so I like to use change if it's under $10. I try to have it ready by the time I get up there though.
              It is a terrible thing to see and have no vision.
              -Helen Keller

              I got this av from Court Records, made by Croik!

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              • #8
                Quoth mariamousie1 View Post
                I have to say, I hate breaking 20's. I end up with fives and then I usually end up spending fives on McDonald's or sodas. I have no resistance. I'm less likely to spend big bills on that crap so I like to use change if it's under $10. I try to have it ready by the time I get up there though.
                I agree...that's why I check if I have smaller bills/change and have it ready!
                I don't go in for ancient wisdom
                I don't believe just 'cause ideas are tenacious
                It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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                • #9
                  Quoth BookstoreEscapee View Post
                  I agree...that's why I check if I have smaller bills/change and have it ready!
                  Same with me. I hate breaking big bills, when I have the amount of change in my pocket.
                  Under The Moon Paranormal Research
                  San Joaquin Valley Paranormal Research

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                  • #10
                    5. Do not dig for change when you can just as easily break a 20. I know, I know, that's just HORRIBLE. If you MUST give me some change, see #4. Have a little handful of it ready so you're not sorting through keys, screws, frogs, roach clips and lint just to find two quarters and a nickel.
                    I've gotten it a couple of times where people will not just dig for change but pay entirely in change because they say that this is a "good time to get rid of all this change!" And of course they don't have it counted out or organized or anything until they get to the counter. Yes, sure, a concession stand where there is an ever-growing line of hungry people growing behind you while you count out nickles and pennies is an IDEAL place to get rid of all your change. I personally can't think of anywhere better.

                    Ooooh man, a couple of evenings ago I had the usual 6-8 people-deep line going and this woman came up to the counter and dumped a mound, and I mean literally a MOUND of change out on the counter. I motioned all my fellow cashiers over to take a gander at it. She was laughing and in good spirits and said she needed to get rid of all this change. I thought it was hilarious, mostly because of how totally unaware this woman was of what a total tool she was being. Her total was seven dollars, and I was just standing there was this huge grin on my face, totally amused/amazed as I watched her painstakingly arrange her nickles and dimes and occasional quarter into little mini piles.

                    Seriously, I wish I had the nerve (and total lack of common sense) to pay for my purchase in nickles and dimes, totally oblivious to the people next to me in line looking at me like they want to knock me unconscious. It must be nice to be in your own little world like that, I'm serious.

                    3. Know what you want when you finally get to the counter. You've had a few minutes to look at the cigarettes and the scratch off tickets and whatever else you have to get at the register, and there is no need for you to stand there and say "Ummmmmmmmmmm...." for another five minutes and hold up the line even further.
                    I just love it when somebody steps up to the counter, I say "Hi, how can I help you?" and they completely ignore me and just stare at the menu. If you don't know what you want then don't step right up to the counter yet! Usually whenever my greeting and offer of assistance is totally ignored I will walk away to take care of something else and come back to them whenever I feel like it.
                    Last edited by Sableonblonde; 07-14-2007, 05:28 PM.

                    Comment


                    • #11
                      Quoth DrFaroohk View Post
                      10. Do not stand there and reorganize your purse, place all your bills face up in order of denomination, and balance your entire checkbook once the transaction is complete. Grab your money and purchases and get the hell out of line and let some other people up here.
                      When I worked as a cashier at several places, I'd always arrange my drawer, facing all the bills. And when I'd get cash from customers I'd always ensure they are faced as well.

                      Must be an OCD thing I have, cuz I cannot stand bills being faced different directions.

                      So I've never had a problem with #10

                      I cannot stand when people don't leave a little room between each other, especially if its in an aisle or somewhere where people will want to walk through. I've purposely "accidentally" bumped someone behind me in order for them to back out of my personal space. Do it enough times, they'll get the clue.
                      Last edited by JustAGirl; 07-15-2007, 02:09 PM.

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                      • #12
                        Quoth powerboy View Post
                        Same with me. I hate breaking big bills when I have the amount of change in my pocket.
                        Add me to the list. Besides, a pocket full of change gets HEAVY and I don't pay all in change for a $10 order.


                        Quoth JustAGirl View Post
                        When I worked as a cashier at several places, I'd always arrange my drawer, facing all the bills. And when I'd get cash from customers I'd always ensure they are faced as well.

                        Must be an OCD thing I have, cuz I cannot stand bills being faced different directions.
                        I've done the same thing. Bills that aren't in order drive me insane. It really is all I can do to step off to the side before facing my bills. I don't know how cashiers can stand putting their money in the drawer any which way.
                        Unseen but seeing
                        oh dear, now they're masquerading as sane-KiaKat
                        There isn't enough interpretive dance in the workplace these days-Irv
                        3rd shift needs love, too
                        RIP, mo bhrionglóid

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                        • #13
                          I can't stand it when you have someone in the line that is shifting their feet like they're doing the pee-pee dance and saying, "This line is so long! What's taking so long?"

                          Or they look at me like it's my fault that our second register shut down on it's own because corporate is too cheap to replace them. Cash registers from the 80's are so hard to operate. You have to enter a freaking math formula to ring someone up!
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                          • #14
                            Quoth Anoki View Post

                            12) After i hand you your receipt, refrain from commenting on how Mary Janes used to be the best penny candy you could buy. And for the love of all that is holy, don't start telling me how much I've missed out and how spoiled my generation is. I know. Really. They come in here too.
                            PS: I tried mary janes. They taste like stale peanut butter, and they're oily and gross. Really not missing too much.
                            In about a month we'll be getting in Mary Janes by the pallet-load. We always do. Corporate seems to think they are the most popular halloween candy, because we get more of them than anything else.

                            I have to say, I hate breaking 20's. I end up with fives and then I usually end up spending fives on McDonald's or sodas. I have no resistance. I'm less likely to spend big bills on that crap so I like to use change if it's under $10. I try to have it ready by the time I get up there though.
                            I have no qualms about breaking 20s. Makes the transaction go faster. And I can always spend the change at work when I'm on break and get the munchies.
                            Knowledge is power. Power corrupts. Study hard. Be evil.

                            "I never said I wasn't a horrible person."--Me, almost daily

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                            • #15
                              Excellent list, and kudos on the addendum about people and their damned cell phones! If your phone call is really that important, then step away from the counter and don't come back until you're done talking. I actually had a guy one time tell me that I was being rude for interrupting his phone conversation while he was standing at the counter because I asked him what he wanted. I quickly redefined rude for him when I told him to hang up the phone or get away from my counter because he's holding the line up.

                              Also, lottery can be such a pain at times. Don't ask what number every ticket is on. Just pick a freakin' ticket! That's why they call it gambling. I have no idea which tickets are winners. If I knew which ones were winners, I sure as hell wouldn't be helping you right now. I'd be long gone doing things I actually wanted to do. Don't bring a stack of tickets to check when it's busy either. I had this one woman get mad at me because I made her wait when I had a line of customers behind her. I was working alone. She then starts running her mouth about being in a hurry. I just gave her that raised eyebrows look, "You're in a hurry, and you're still here fussing at me because I don't have time to check this stack of probably 50 lottery tickets?"

                              This same woman is notorious for having a stack of tickets to check every time she comes in the store. After that incident, she got into an argument with the manager over lottery tickets. This one was told to me after the fact, but I've not seen the woman since. One clerk was waiting on her, but this clerk works at a slower pace because she's afraid of making mistakes and tries to be cautious. She really does a better job than she realizes. She just lacks self-confidence. The woman insisted that the clerk at the other register (who was busy with her own line of customers) take over because she works faster. The manager overheard this from the office. Manager stepped out and told her clerk#2 was busy, and clerk#1 could handle it just fine. The woman threw a fit about being in a hurry. Manager told her that she was more than welcome to take her tickets elsewhere if she couldn't show clerk#1 any more respect than that. The woman waited until clerk#1 finished checking the tickets to make a snide remark about slow service, and clerk#1 made an equally snide remark about rude bitches.
                              The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

                              Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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