Announcement

Collapse
No announcement yet.

Would this be sucky of me?

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Would this be sucky of me?

    A few months ago, I was involved in a most spectacular car wreck in which, thank God, everyone walked away with only very minor injuries. My car, however, was completely destroyed.

    For the past two months, I have been fighting with my Gap Insurance Agency (for those that don't know, Gap Insurance is an insurance policy where, after your car insurance pays off as much of your loan as you car is worth, if you still have an outstanding balance on the loan, they'll pay it off) to get the rest of my loan payed off. This has gone on for about a month and a half at this point. I have finally gotten them to a point where they tell me they need to know how much of a refund amount the car dealership will give me for the unused portion of the extended warranty before they can go any further.

    So I called the dealership and explained my situation. He said that the refund process will take up to two months. Having been sans car for two months already, I can't afford to not have a car for another two, so here is where it might get sucky.

    I am waiting on a call back from them with what I need to do, but would this situation be sucky: I want to tell them that I was very pleased with the car while I had it (this is true, it was a great car, no issues. cept for the totaled part) and as soon as this is taken care of, I will be getting a car ASAP (also true). If they could do anything to speed this along, I would strongly consider buying from them again.

    That last sentence is not so true. While I had a good experience there, I can not afford to buy another new car. I need to go used. They don't sell used. But I need another car really badly, and I can not get a loan while my current one is still being paid off. I would possibly stop into talk to them, but I really doubt I would buy from them.

    So what do you guys think? Would that make me a SC? I am really at my wits end here.

  • #2
    Nah. I would do everything you can but go nasty with them. If you call them every day to remind them that you need this done ASAP, then they certainly won't forget you. You will drive them nuts, but you will also motivate them to get this done so you will leave them alone. Just remember to be nice as pie every single time, and don't get aggravated or angry, because as soon as you do that, they will start dragging their feet. If the accident wasn't your fault, then it's not fair that it's going to take them that long to get you the refund, and you should do everything in your power to speed that up so you can be sans car for less time.
    Jim: Fact: Bears eat beets. Bears. Beets. Battlestar Gallactica.
    Dwight: Bears don't eat bee... Hey! What are you doing?
    The Office

    Comment


    • #3
      Does your Gap Insurance policy come with a stylish pair of khakis?

      Comment


      • #4
        I don't think it's sucky. You're not promising anything...

        A lot of new-car dealers also have used cars...maybe they could help you out there, too.
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

        Comment


        • #5
          I don't think it's sucky at all, mainly because most dealerships, even the good ones, are somewhat manipulative themselves. And you are not completely lying. You may not buy from them this time, but if you are in the market for a new vehicle somewhere down the road, and they had helped you out with this situation, I would say it would be very likely they will be one of the first places you visit.

          I know I have gone back to dealerships that treated me right, even if it wasn't alwasy immediately.

          Just a thought.

          "The Customer Is Always Right...But The Bartender Decides Who Is
          Still A Customer."

          Comment

          Working...
          X