a strange woman asked me the other day if we had beetroot juice- Now, I wasn't sure, but I thought we were out of stock, so I moved to check the computer system, muttering 'beetroot' to myself to keep my mind on what I was doin.
She snaps at me
'Beetroot JUICE!'
Another staff member is stood there and says to us that we're out of stock, she checked earlier. So I say to snappy lady that we are out of stock.
'Why!?'
At which point I may have got a little snarky. The interaction was longer than this post makes it seem, and she was snappy and brusque and rude with me the whole time.
'Because other people bought them and we didn't get any in our delivery. Now, our next delivery is wednesday, and...'
She cuts me off
'I want the phone number then, as I'm not coming in if you don't have them'.
'Ok, we are in the phone-book, but I'lll write the number down for you.'
None of the questions were necessarily sucky in and of themselves, it was just the way she was so snappy at me about it. I would have done so much more for her if she'd been nice. Id have put her in the order booklet to keep some aside for her, and I wouldn't have gotten snarky, as I wouldn't have been so frustrated.
She snaps at me
'Beetroot JUICE!'
Another staff member is stood there and says to us that we're out of stock, she checked earlier. So I say to snappy lady that we are out of stock.
'Why!?'
At which point I may have got a little snarky. The interaction was longer than this post makes it seem, and she was snappy and brusque and rude with me the whole time.
'Because other people bought them and we didn't get any in our delivery. Now, our next delivery is wednesday, and...'
She cuts me off
'I want the phone number then, as I'm not coming in if you don't have them'.
'Ok, we are in the phone-book, but I'lll write the number down for you.'
None of the questions were necessarily sucky in and of themselves, it was just the way she was so snappy at me about it. I would have done so much more for her if she'd been nice. Id have put her in the order booklet to keep some aside for her, and I wouldn't have gotten snarky, as I wouldn't have been so frustrated.
Comment