Hurrah for first post madness...
I work for a popular department store over here in the rainy ol' UK on the childrenswear department. It really does amaze me sometimes how much more immature the parents can behave than their kids.
The first incident of my shift on Sunday, and was more just odd than sucky I suppose. A woman came up to my till point and wanted to buy a gift voucher. Now we don't sell them in paper voucher form anymore, haven't for a few years now. We sell top-upable plastic gift cards instead. After explaining this and asking her to pick one of the cards from the front of the counter (which took a number of attempts as she kept choosing the coloured ENVELOPES for the cards and handing me those instead) she came out with one of the more bizarre statements I've heard since working there:
SC: Everywhere's getting these cards now. Whats the deal with them anyway?! They're so damn Irish!
Now, if anyone here lives in Ireland do you have any idea what she meant? Was the plastic card method started in Ireland? Does Ireland have an overwhelming wealth of plastic card produce?
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The second was just silly. As company policy dictates, we keep the changing rooms locked until someone wants to use them. Also due to policy, we have to have a sign on the door saying 'this fitting room is closed, please use the nearest fitting room over on [insert department here].' This is used even when the door is just closed not actually unusable to try stuff on in, because we get marked down in the mystery shops if we don't provide informative service when a fitting room is actually shut.
A lot of people just see the sign and follow the instructions. A fair number just stand near the till (which is next to the fitting room) and wait to ask if they can use the room.
Then there was this fine example of a man, who decided that the key to using the changing room wasn't to ask for help, or go to another. Oh no, he instead tried to break the door down
He just comes up to it while I am serving another customer, starts pulling on the handle, kicking the door a bit, and slamming on the door as if someone inside was going to magically open it for him. Me and the other customer are just watching him at this point while I try and tell him that I can open the fitting room for him if he just gives me a minute to finish serving the other customer.
Nope. Not having it. He continues, then after about a minute turns to glare at me .
SC: WELL! IS THIS FITTING ROOM OPEN OR NOT!?! I'VE BEEN WAITING HERE TEN MINUTES () FOR THIS TO OPEN!
Me (in calm voice): Are you with a child who wants to try on some items?
SC: NO!
Me: This is a childrens only changing room. You'll have to go to Menswear. Have a nice day. *Continues serving other customer.*
The man just stood open-mouthed for a moment before storming away.
I work for a popular department store over here in the rainy ol' UK on the childrenswear department. It really does amaze me sometimes how much more immature the parents can behave than their kids.
The first incident of my shift on Sunday, and was more just odd than sucky I suppose. A woman came up to my till point and wanted to buy a gift voucher. Now we don't sell them in paper voucher form anymore, haven't for a few years now. We sell top-upable plastic gift cards instead. After explaining this and asking her to pick one of the cards from the front of the counter (which took a number of attempts as she kept choosing the coloured ENVELOPES for the cards and handing me those instead) she came out with one of the more bizarre statements I've heard since working there:
SC: Everywhere's getting these cards now. Whats the deal with them anyway?! They're so damn Irish!
Now, if anyone here lives in Ireland do you have any idea what she meant? Was the plastic card method started in Ireland? Does Ireland have an overwhelming wealth of plastic card produce?
----
The second was just silly. As company policy dictates, we keep the changing rooms locked until someone wants to use them. Also due to policy, we have to have a sign on the door saying 'this fitting room is closed, please use the nearest fitting room over on [insert department here].' This is used even when the door is just closed not actually unusable to try stuff on in, because we get marked down in the mystery shops if we don't provide informative service when a fitting room is actually shut.
A lot of people just see the sign and follow the instructions. A fair number just stand near the till (which is next to the fitting room) and wait to ask if they can use the room.
Then there was this fine example of a man, who decided that the key to using the changing room wasn't to ask for help, or go to another. Oh no, he instead tried to break the door down
He just comes up to it while I am serving another customer, starts pulling on the handle, kicking the door a bit, and slamming on the door as if someone inside was going to magically open it for him. Me and the other customer are just watching him at this point while I try and tell him that I can open the fitting room for him if he just gives me a minute to finish serving the other customer.
Nope. Not having it. He continues, then after about a minute turns to glare at me .
SC: WELL! IS THIS FITTING ROOM OPEN OR NOT!?! I'VE BEEN WAITING HERE TEN MINUTES () FOR THIS TO OPEN!
Me (in calm voice): Are you with a child who wants to try on some items?
SC: NO!
Me: This is a childrens only changing room. You'll have to go to Menswear. Have a nice day. *Continues serving other customer.*
The man just stood open-mouthed for a moment before storming away.
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