TruthHurts is the most unhelpful person ever!!!

[TruthHurts]

I am cleaning rooms and just out of it, old back injury acting up, pain pills fogging my usually sharp brain. Plus I am concentrating really hard so I don't forget something.

And then she walked into my life. A guest who is staying in one of the suites. Let the madness began


Encounter 1#
SC:There's no radio in our room
Me: Oh you don't have a clock radio in your room?
SC: No we have those I mean a boombox radio. I noticed there are a couple of rooms who have them
Me: Well they likely belong to the guests occupying the rooms
SC: The clock radio doesn't pick up any stations
Me: Well this town doesn't get too many radio stations in clearly. It's the same way at my house
SC: My car picks up stations just fine
Me: (smiles politely)
SC: There's no radio stations on the television either
Me: I'm sorry ma'am
SC: Well I guess I won't be able to listen to music then

If you are so desperate for music while on vacation, why don't you bring a boombox. An mp3 player, discman, walkman whatever. It's not that hard

Encounter 2#
SC (a.k.a same woman): Is this room vacant?
Me: Yes
SC: Does it have the best view of the ocean?
Me: (points towards wall) No Room B has the best view.
SC: (points towards the adjoining door in the same wall I just pointed to) Where does that door lead to?
Me: Room B
SC: You mean this room isn't part of Room B? Does this room have kitchenette as well?
Me (standing in a small king-sized room that obviously does not have a kitchenette) No
SC: Can I see Room B
Me: No it's occupied
SC: I can't even get a peek?
Me: Ma'am I am not permitted to do that.
SC: You should knock down the wall between this room and make it a family suite. You'd get more business.

Encounter 3#
SC: (her again): I don't like my view
Me: You actually have one of the better ocean views in the hotel
SC: But not like Room B
Me: Yes but yours is the second best one
SC: You know they put phone lines underground now?
Me: Yes
SC: Well it the hotel just buried the phone lines then the views would be awesome. It will take some construction and money but it will be worth it.
Me: Well I'll be sure to mention it to them. It's about my lunch time so I gotta go.
SC: Okay bye


I leave for my well-earned lunch and sweet sweet freedom.

[Sliceanddice]

........ let me guess she felt, for her maybe what $250/day room was worth the same as $1000+/day room/suite in a 5 star hotel?

[aurelemsrealm]

Too bad you couldn't have asked her if she was staying in town to attend the Bitchfest Seminar...... Geez, rant, moan, whine.......

[Max]

Omigod, TruthHurts, you were SOOO polite to her. That is a serious customer service victory!!

It must have been hard not to just glare at her and bark "Ma'am, I WORK for a living. Go cry to someone who gives a damn!" I mean, what must her life be like if getting the "second best" view is her greatest hardship?

[Marxfan]

Encounter 1#
SC:There's no radio in our room
Me: Oh you don't have a clock radio in your room?
SC: No we have those I mean a boombox radio. I noticed there are a couple of rooms who have them
Me: Well they likely belong to the guests occupying the rooms
SC: The clock radio doesn't pick up any stations
Me: Well this town doesn't get too many radio stations in clearly. It's the same way at my house
SC: My car picks up stations just fine
Me: (smiles politely)
SC: There's no radio stations on the television either
Me: I'm sorry ma'am
SC: Well I guess I won't be able to listen to music then

If you are so desperate for music while on vacation, why don't you bring a boombox. An mp3 player, discman, walkman whatever. It's not that hard

She's on vacation, and yet all she wants to do is listen to music, an activity she can do in the comfort of her own home? Hey, boys and girls, can you say "most boring vacation EVER???"

[Tigress]

Truth, you have the patience of several saints. When someone complains about how Big Box does business, I rattle off the customer service 800 number within two seconds of their rant. I can't do anything about it and don't want to hear it. Talk to someone that can do something and is actually paid to do so, dammit!

[queenbb]

why does she think that this is something that you guys provide, i wonder if she noticed all the radios were different. i know i have a hard time sleeping if i dont have the music on, just some back ground noise to help me go to sleep to keep my mind from raceing, so i always try to bring my self some music and something to play my music on.

[aurelemsrealm]

I don't get that either. I usually bring my own music and stereo if I know I'm going to want music when I travel. I generally don't use motels or hotels what little I travel, anyway. Most of my long trips are within five hours of home to my in-laws' home. The furthest beyond that I go is to my own parents' home, which is about another four hours from my in-laws. So, I usually just stay the night with my in-laws, then continue on the next day when I make the trip to see my family.

As little as I use motels and hotels, even I know that they generally only provide a clock radio rather than a boom box. That's why I have my own boom box -- to carry where I can't take my car or home stereos. Plus, I have my cassette and CD walkmen and my MP3 player. My wife is good at thinking to pack for every possible need. We usually always have the boombox, an assortment of activity books, whatever books we're reading, and the Nintendo DS and Game Boy. How hard is it to make such a list of ways to entertain yourself when you're not otherwise engaged.

[BookstoreEscapee]

No radio stations on the TV? Escapee confused...

And I have never seen more than a TV and a clock radio in a hotel room, ever...

I never travel without music. Not necessarily for the room, but for the car. If I'm a passenger I usually have my own music player of some sort. For hanging-in-my-room time I bring () a book! Or I'll just turn on whatever on the TV just to have company.

[TruthHurts]

No radio stations on the TV? Escapee confused...

Well a lot of digital cable packages have radio stations on some of their channels. At least that's what I think she meant. I'm not about to analyze that woman's mind for fear my head may burst.

[queenbb]

No radio stations on the TV? Escapee confused...

And I have never seen more than a TV and a clock radio in a hotel room, ever...

I never travel without music. Not necessarily for the room, but for the car. If I'm a passenger I usually have my own music player of some sort. For hanging-in-my-room time I bring () a book! Or I'll just turn on whatever on the TV just to have company.

yah she must be talking about digital cable or satilite like direct tv or somthing.

[mariamousie1]

Encounter 1#
SC:There's no radio in our room
Me: Oh you don't have a clock radio in your room?
SC: No we have those I mean a boombox radio. I noticed there are a couple of rooms who have them
Me: Well they likely belong to the guests occupying the rooms

Wait a minute- has she been wandering into other rooms just to see what they have??

[protege]

Wait a minute- has she been wandering into other rooms just to see what they have??

It sounds like she either saw it if the person had the door open, or did a little peeking in the windows. I've stayed in few hotels...and as long as there's a TV, I'm happy. I like to catch the news before I turn in.

[Becks]

SC: There's no radio stations on the television either

If I may quote BE here...

No radio stations on the TV? Escapee confused...

I'm confused, too, in a way. After the initial shock of the SC's statement, I considered the fact that she could be referring to digital/satellite. I would think, though, that if that's what she MEANT, she would've said so.

[Andara Bledin]

No radio stations on the TV? Escapee confused...

Most TV packages like cable and satellite come with a bunch of music channels on the far side of the listings. I know DirecTV has about 20 that are part of the basic service, and like another 20 or so that come with a higher package.

^-.-^