I had a good one about 20 minutes into my shift the other day:
Some older guy (I'd guess his 60's) has a computer in his cart and strolls up to my line. I zap it with my little hand scanner (I love that thing), scan the serial number, and then ask him if he would like the 2-year service plan. The plan automatically prompts on the register for computer or large TV purchases.
He gets all huffy and says "I ain't buying no goddamn ripoff plan. If it craps out in 2 years I'll bring it back!"
A bit befuddled, I said "Sir, you DO realize that Wal-Mart's return policy on computers is only 15 days?"
SC: "You're shittin' me! It takes longer than that to ship it from China!"
Me: "Be that as it may, if you don't buy that 2-year plan, you'll only have 15 days from today to return it if something goes wrong."
SC: "If it stops working I'll stop payment on my credit card and bring it back! And if the store doesn't take it back, I'll sue (points to me) YOU for selling it to me!"
Me: "You do that."
Good luck with that, buddy. Let me know how that works out for you.
Some older guy (I'd guess his 60's) has a computer in his cart and strolls up to my line. I zap it with my little hand scanner (I love that thing), scan the serial number, and then ask him if he would like the 2-year service plan. The plan automatically prompts on the register for computer or large TV purchases.
He gets all huffy and says "I ain't buying no goddamn ripoff plan. If it craps out in 2 years I'll bring it back!"
A bit befuddled, I said "Sir, you DO realize that Wal-Mart's return policy on computers is only 15 days?"
SC: "You're shittin' me! It takes longer than that to ship it from China!"
Me: "Be that as it may, if you don't buy that 2-year plan, you'll only have 15 days from today to return it if something goes wrong."
SC: "If it stops working I'll stop payment on my credit card and bring it back! And if the store doesn't take it back, I'll sue (points to me) YOU for selling it to me!"
Me: "You do that."
Good luck with that, buddy. Let me know how that works out for you.
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