"I gave you a $10!!!"

[RammsteinGirl]

I was working register and a lady comes up and her purchase comes to like $10.49 or something like that. Well she lays down 50 cents and looks at me. I say, "Ma'am, your total is $10.49." She snarls, "I HANDED you a $10!!!" I say, a little sharply, "NO ma'am you did NOT..," because there was no fucking $10 in sight, she never laid one down. She then looks down into her purse, sees the $10 bill, rolls her eyes and thrusts a $10 at me. No apologies or anything. I hope she was embarrassed.

[Polenicus]

Of course not, because it was obviously your fault!

The customer is always right, and therefore if the customer tells you they handed you a $10, then they did. And proving the customer is wrong is just bad customer service. You should give her a free TV for her emotional pain and distress!

[Shabo]

I had one lady make a purchase of over $100, and she wanted to pay in all $20s. Me being terrible at doing math in my head told her that I needed six bills from her, but in reality I needed seven. After she gave them to me, I counted them out, and thought it over and went, wait a second, this isn't enough. So I turned to her and told her that I needed another $20. Bad things happened, and she got very upset and basically accused me of trying to swindle money from her. She luckily had a way to prove to herself by recounting the money that was in the bank's envelope, and sure enough, I was not trying to swindle her money. I think she apologized after that, but for a little while there she was sure turning into an SC. It was my fault just as much as hers because early mornings + me = a case of teh stoopid. Meh, all worked out in the end.

[Sableonblonde]

Ha, I've had that happen, where somebody's total was something like $10.50 and they gave me the change and that was it. And you tell them you need the rest of the money and they look at you like you've got goo seeping out the side of your head. "But didn't I just give you the ten?"

Um, no. If you had given me the ten I wouldn't be asking you for it.

[greensinestro]

It was your fault. Don't you know you were supposed to reach into that woman's purse and pull out her $10 for her? It's called babysitting and holding an SC's hand. Comes with the territory.

[Becks]

It was your fault. Don't you know you were supposed to reach into that woman's purse and pull out her $10 for her?

WRONG. You're supposed to take $10 of your OWN money to pay for it.

[Sofar]

We don't have our own money. We get paid at the end of our tenure.

I've get people insisting that I was given a twenty dollar bill rather than the ten dollar bill that I'm holding, but I've never had someone insist that I'd been given a ten dollar bill when I hadn't been given anything at all.

[RammsteinGirl]

One time, I had a lady INSIST that she handed me a $50 bill when in reality she only handed me a $20. LUCKILY.. I did not have any other $50 bills in my till, and I literally had to pull my cash drawer out and go through my money and show her that I only had $20's and $100's. She finally said, "Oh.. then I must have left my $50 at home." I'm not sure if she was trying to shortchange me or if she genuinely thought she handed me a $50. I hope the latter.

[RammsteinGirl]

I had one lady make a purchase of over $100, and she wanted to pay in all $20s. Me being terrible at doing math in my head told her that I needed six bills from her, but in reality I needed seven.

Why did she need to know how many $20's she needed to pay for her purchase..? Couldn't she just count it out, "$20..$40..$60..$80..," etc.? I don't understand why she needed to ask you how many $20 bills she needed.. unless she couldn't count in increments of 20.

[Neo_Classic]

One time, I had a lady INSIST that she handed me a $50 bill when in reality she only handed me a $20. LUCKILY.. I did not have any other $50 bills in my till, and I literally had to pull my cash drawer out and go through my money and show her that I only had $20's and $100's. She finally said, "Oh.. then I must have left my $50 at home." I'm not sure if she was trying to shortchange me or if she genuinely thought she handed me a $50. I hope the latter.

I've gotten a few people like this and I think they are trying to scam us. I also hate the people who ask you for change and then come back five minutes later and say we shortchanged them. Please...

[powerboy]

Why did she need to know how many $20's she needed to pay for her purchase..? Couldn't she just count it out, "$20..$40..$60..$80..," etc.? I don't understand why she needed to ask you how many $20 bills she needed.. unless she couldn't count in increments of 20.

That is what I am not understanding neither

[allniter]

Of course not, because it was obviously your fault!

The customer is always right, and therefore if the customer tells you they handed you a $10, then they did. And proving the customer is wrong is just bad customer service. You should give her a free TV for her emotional pain and distress!

I had this once. Sadly I caved but I was young and foolish. Now if it happened, we'd have an epic staredown.

[Fera Festiva]

My boyfriend has recently escaped retail, but a few weeks before he left he had a conversation that went like this:

Him: That's £3.99 please [or whatever]
SC: *Hands over £10 note*
Him: *Runs transaction through, gives her back change*
SC: I gave you a £20.
Him: No, you gave me a £10.
SC: I gave you a £20, young man. I think you'll find you need to give me the rest of my change.
Him: No, you gave me a £10. *Pops drawer* There isn't a £20 in the till. So you can't have given me a £20.
SC: ... Then it must be in your pocket. I think it's disgusting.
Him: *turns out pockets* There is nothing in my pockets. You gave me a £10 note.
SC: Well if that were true I'd still have the £20 in my purse, wouldn't I... *checks purse* ... oh.

Then she left, no apology or anything. Bloody moose.

[Andara Bledin]

I never ran into this problem.

Mainly because the rule at my first and only cashiering job was to put the bills you received onto the top of the till until after you had given out the change. Then, you would till the bills and close the drawer.

Of course, we were also in little enclosures, so there was no chance of anyone grabbing at the money, either.

^-.-^

[RammsteinGirl]

Mainly because the rule at my first and only cashiering job was to put the bills you received onto the top of the till until after you had given out the change. Then, you would till the bills and close the drawer.

Of course, we were also in little enclosures, so there was no chance of anyone grabbing at the money, either.

Well.. I try to lay the bills (especially $50's and $100's) on top of the register.. but I'm always worried about someone coming up from behind me when I turn to give the customer their change and snatching the bill up. The way our registers are set up at Kmart.. the register is to our right side if we are facing the customer, not in front of us.