Give me my discount!!!!

[guitardude1987]

My old high school does this stupid fund-raising thing in which kids can go out and sell discount cards for select stores in our state (called a Saver's Card). I work a small, family-owned restaurant that unfortunately has agreed to participate in the program.

Presenting this card *prior* to ordering entitles you to a HUGE 10% DISCOUNT, which will generally save you a few bucks.
You have no idea of the grief these stupid-ass pieces of plastic cause me.

Example

M= Me
SC = idiot in drive/at register

M: *in drive* "Thanks for stopping, how may I help you?
SC= uhhhhh....blah blah, blahh blah...and that's all.
M: Okay, that'll be $X.XX, please pull around.
SC = I HAVE A SAVER'S CARD, I FORGOT TO TELL YOU!!!!!

It says on the back of these cards that you're supposed to tell me this BEFORE you order, and you are supposed to have the PHYSICAL card with you, not the little sheet of paper it comes with, or the receipt that shows you bought it. I NEED THE CARD!!!!!

Example 2

M= to man at register "hi, can I help you?"
SC= *orders*
M= *recites price*
SC= I've got a saver's card.
M= *sighs* OK, I just need to see it first, then I can re-ring the order with the discount added.
SC= Yeah, I don't have it with me, my wife keeps it with her. She's got one, but I can still use the discount, right *glares at me, as if that'll help*
M= Sorry, sir, but I can't give the discount unless I see the card
SC= FINE! I'll just go eat at *competition*!!!

I also have people use these damned cards on smallest transaction.

Example 3

M: *answers drive through buzzer*
SC: Yeah, I have a saver's card and I want a small vanilla ice cream cone.

She saved a whole 9 cents.

[Aldous]

Oh god. We had those. They were nightmares. They didn't swipe like credit cards, and all we needed to do was see them. Well one co-worked tried, fruitlessly, to swipe it. For five minutes. Until my manager caught what she was doing and explained it. Those cards brought so much pain, because they were only used in the drive-thru. I don't know why, but no one ever used it in the place, only at the drive-thru. I worked drive-thru. I got to deal with the stupid questions too. I feel your pain on the "I don't have it with me" bit.

[jb17kx]

Well one co-worked tried, fruitlessly, to swipe it. For five minutes.

Surely the lack of a magnetic strip would have alerted them?
Oh, wait. Logic.

[BookstoreEscapee]

She saved a whole 9 cents.

but at least she had the card with her...

[Earl]

We have the same at my work (Carl's Jr.)
It tells you that if you get a sandwich and a medium drink, you can get another burger of equal or lesser value (than the first burger) for free. It's sad how many people don't even read the terms of the discount.

SC: Alright, I'll have a <cheap hamburger>, and I have this card, so I want a <expensive burger> free.
ME: Sir, you would have to order a medium drink with that, and you would get the less expensive burger for free, not the other one.
SC: Agh <swearing> fine then I'll have a medium coke.

On another incident a guy completely forgot that in order to get a discount, he had to actually order something.

ME: Welcome to Carl's Jr., can I take your order?
SC: I have a discount card.
ME: ...what would you like?
SC: I HAVE A DISCOUNT CARD! (he wasn't angry, he just thought I misheard him the first time)
ME: Would you like to order something?
SC: Oh! Uhh... lemme think...

Sigh...

[cloudiko]

We have the same at my work (Carl's Jr.)
It tells you that if you get a sandwich and a medium drink, you can get another burger of equal or lesser value (than the first burger) for free. It's sad how many people don't even read the terms of the discount.

SC: Alright, I'll have a <cheap hamburger>, and I have this card, so I want a <expensive burger> free.
ME: Sir, you would have to order a medium drink with that, and you would get the less expensive burger for free, not the other one.
SC: Agh <swearing> fine then I'll have a medium coke.

I feel your pain!!!!

[Marxfan]

What a pain... on the other hand, at least you didn't have customers like mine, who would ask for random discounts just for being, well, alive.

[Imogene]

Had someone the other night buy a WoW guidebook, for his kid. We don't keep those on the floor, because we don't have the room for them. I grabbed one from the back, brought it out, sold it to the guy, and he looked at it, and asked if I could "take some off?"
Because of one bent corner on the cover.
...
'Er, no, no, I can't take anything off. First off, I have no idea how, second, this isn't a shop where you can haggle over the price.'

[Becks]

asked if I could "take some off?"

If it were me, I would've started a striptease, starting with my nametag.

[ditchdj]

Oh man this thread just gave me irritating flashbacks to when I used to live and work in Ohio and had to deal with those stupid Golden Suckeye Cards!

I'm glad I dont have to hear about them anymore.

[Sableonblonde]

We had this thing at work not too long ago, thankfully it only lasted one day. Some people had these coupons that entitled them to a free small drink if they purchased a hot dog. So of course a lot of people glanced at them and the only words that stood out were "Hot dog" "drink" and "free." So when I would charge them for the hot dog they would start going spastic and sputtering "But that coupon is for a free hot dog and drink! What are you doing charging me for the hot dog?" They'd argue with me until I handed the coupon back over and they'd finally read the thing. Then their faces would drop.

And then there were the people that did understand the coupon, but they'd ask if they could put two coupons together and get a medium drink instead of a small. No dice. But then they have to argue about it. There's nothing quite like having to argue with people on a daily basis about things you quite honestly don't give a shit about. I don't make the rules, I don't really care, I'm just not going to get yelled at by a supervisor for doing something against policy since I really don't need the stress. But people will argue passionately about the stupidest things. Every day I have to argue with people about why we can't put this drink in that cup. Sometimes I think it would be really nice to have my own business instead of slaving away for a corporation, then I could actually care about what goes on and not get scolded by a supervisor for giving out one more piece of chicken then is supposed to go with the meal.

[guitardude1987]

Need I mention that in order to do discounts (of any kind), I have to clear them through my boss first, get a copy of the receipt, sign it, give a reason why, then I have to have another copy for the boss to the sign? Yeah. This is why I hate doing these damn cards so much. In fact, if it's in the drive through, I just pretend that I gave them the discount that way I don't have to jump through all the stupid hoops.

[Imogene]

If it were me, I would've started a striptease, starting with my nametag.

Yeah... I could see starting to do that, and stopping to say, "Okay... but, I can't say I've got a beautiful body or anything. Youngin's, avert your eyes!"

[DGoddessChardonnay]

If it were me, I would've started a striptease, starting with my nametag.

Don't forget the "VaVaVooom" music to accompany you.

[Becks]

Yeah... I could see starting to do that, and stopping to say, "Okay... but, I can't say I've got a beautiful body or anything. Youngin's, avert your eyes!"

I'd say the same.

Don't forget the "VaVaVooom" music to accompany you.

Even better---we get to listen to XM 23 (The Heart) at work.