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I had one of those days today. -.- Thank cheese I have 2 days off today and tomorrow. Anyway, here are today's winners:
1. Damned Belt!
The first till I was put on was fine for ooh, 10 minutes; then the conveyor belt stopped and wouldn't restart. Now, of course, my first step was to tell a supervisor. She went to get me a sign so I could be moved down. While she was gone, this customer came with a huge piled high trolley and started loading it on to the belt. I politely told said customer that my conveyor belt was broken, so she could either push it down herself or go to another till. She looked at me as tho I was speaking Japanese.
"Why should I have to push it down?" she said in an offensive tone of those. Kind of like the voice you use to tell a five year old not to stick their fingers in a plug socket. "Cuz the conveyor belt is broken," I replied. "Then fix it," was her reply. Fix it. Just how? Anyway, by now the supervisor had returned and the SC turned her tirade on her instead, demanding that she fix the till. After being told that the till couldn't be fixed, which was why she was about to put an out of order sign on it, the customer threw her shopping back in the trolley and stomped off to annoy someone else.
2. I own the supermarket, doncha know.
This customer didn't show her SCness til we got to the end of her shopping. She did that sneaky SC thing, where they pretend to be nice til you get lulled into a sense of false security, then they really let rip. She said to me, when I was just taking her credit card, "Why are your shelves empty? You really need to fill them up, or else I'll start going to *rival supermarket* instead." I replied, "If you have a complaint about the store, then go to Customer Services." She replied, "Why can't you tell them?" My fantasy reply was "Cuz it's not my problem, you dried up old hag." My real reply was "Cuz I can't if it's a customer complaint." She then said, "Can't you just pass it along for me?" "No, I can't." "Well, that's not very good customer service," she whined, before storming off, forgetting her petrol voucher, which I gave to the next customer.
3. Baby Banshee.
Not really an SC, but BB's mother sure was. This kid just screeched loudly for pleasure; not an "I'm bored/hungry/tired" scream, but a piercing, glass shattering screech; to which his mother just smiled indulgantly. I really had fantasies of slapping her stupid for letting her spawn bust my eardrums and aggravate my budding headache. -.-
1. Damned Belt!
The first till I was put on was fine for ooh, 10 minutes; then the conveyor belt stopped and wouldn't restart. Now, of course, my first step was to tell a supervisor. She went to get me a sign so I could be moved down. While she was gone, this customer came with a huge piled high trolley and started loading it on to the belt. I politely told said customer that my conveyor belt was broken, so she could either push it down herself or go to another till. She looked at me as tho I was speaking Japanese.
"Why should I have to push it down?" she said in an offensive tone of those. Kind of like the voice you use to tell a five year old not to stick their fingers in a plug socket. "Cuz the conveyor belt is broken," I replied. "Then fix it," was her reply. Fix it. Just how? Anyway, by now the supervisor had returned and the SC turned her tirade on her instead, demanding that she fix the till. After being told that the till couldn't be fixed, which was why she was about to put an out of order sign on it, the customer threw her shopping back in the trolley and stomped off to annoy someone else.
2. I own the supermarket, doncha know.
This customer didn't show her SCness til we got to the end of her shopping. She did that sneaky SC thing, where they pretend to be nice til you get lulled into a sense of false security, then they really let rip. She said to me, when I was just taking her credit card, "Why are your shelves empty? You really need to fill them up, or else I'll start going to *rival supermarket* instead." I replied, "If you have a complaint about the store, then go to Customer Services." She replied, "Why can't you tell them?" My fantasy reply was "Cuz it's not my problem, you dried up old hag." My real reply was "Cuz I can't if it's a customer complaint." She then said, "Can't you just pass it along for me?" "No, I can't." "Well, that's not very good customer service," she whined, before storming off, forgetting her petrol voucher, which I gave to the next customer.
3. Baby Banshee.
Not really an SC, but BB's mother sure was. This kid just screeched loudly for pleasure; not an "I'm bored/hungry/tired" scream, but a piercing, glass shattering screech; to which his mother just smiled indulgantly. I really had fantasies of slapping her stupid for letting her spawn bust my eardrums and aggravate my budding headache. -.-
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