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Duct Tape and SC of the week (language)
Kudos on the cashier who works here:
http://www.foxnews.com/story/0,2933,293208,00.html
And what a silly disguise. I wonder if it hurt coming off? And, naturally, being from Kentucky myself, I'm sure I'll get the brunt of it for this guy. Aren't the inbreeding jokes enough?
And from my personal archive, the SC of the week from me!
DISCLAIMER: At our store we have one counter, with nice signs placed above the cash register and the order pickup area that say "ORDER HERE" and "PICK UP ORDER HERE"---so it's pretty obvious as to where you should stand. Of course we get the deviants, so I've tried to come up with a list of them.
Before we start the list, I'd like to point out that I have issues with making eye contact, which is a big part of our customer greeting. I try my best but there are times when I just can't look someone in the eyes and a lot of our customers tend to make a point to stare into my eyes when I glance up at them. It's annoying for both of us, I'm sure... and it gets worse when the customer does some of the irritations below.
The Mother’s Day Customer Without Shame – Mother’s Day is a horrible holiday for all KFC employees in the USA. It’s mandatory for us to work on MD, or as I lovingly call it, Armageddon. Seems everyone likes to take out their moms on MD and KFC is a top pick. At any rate, we get the most mean, nastiest customers on MD, especially when we’ve sold about 500 pieces of chicken in an hour and need to cook more. Our cashier AN, who was five months pregnant at this time, was serving some fellow who ordered a 12 piece, then an eight piece, then switched back to a 12 piece and yelled at her when she started getting irritated with him (probably because of the amount of people packed into the dining room). He called her a “fucking retard” and asked her if she “knew what the hell she was doing” and AN comes flying back into the packaging area (where we make biscuits) bawling her eyes out and saying she couldn’t do it anymore. The customer was dealt with by a manager and sent on his way as quickly as possible, but not before he made a few disparaging remarks about AN and the manager. Our manager Joel never takes this crap from people, and so he told the guy, “I’m sorry, but we do not appreciate being treated like this. There is no reason for you to use that kind of language here. Please do not come back.” As far as I know he hasn’t come back.
http://www.foxnews.com/story/0,2933,293208,00.html
And what a silly disguise. I wonder if it hurt coming off? And, naturally, being from Kentucky myself, I'm sure I'll get the brunt of it for this guy. Aren't the inbreeding jokes enough?
And from my personal archive, the SC of the week from me!
DISCLAIMER: At our store we have one counter, with nice signs placed above the cash register and the order pickup area that say "ORDER HERE" and "PICK UP ORDER HERE"---so it's pretty obvious as to where you should stand. Of course we get the deviants, so I've tried to come up with a list of them.
Before we start the list, I'd like to point out that I have issues with making eye contact, which is a big part of our customer greeting. I try my best but there are times when I just can't look someone in the eyes and a lot of our customers tend to make a point to stare into my eyes when I glance up at them. It's annoying for both of us, I'm sure... and it gets worse when the customer does some of the irritations below.
The Mother’s Day Customer Without Shame – Mother’s Day is a horrible holiday for all KFC employees in the USA. It’s mandatory for us to work on MD, or as I lovingly call it, Armageddon. Seems everyone likes to take out their moms on MD and KFC is a top pick. At any rate, we get the most mean, nastiest customers on MD, especially when we’ve sold about 500 pieces of chicken in an hour and need to cook more. Our cashier AN, who was five months pregnant at this time, was serving some fellow who ordered a 12 piece, then an eight piece, then switched back to a 12 piece and yelled at her when she started getting irritated with him (probably because of the amount of people packed into the dining room). He called her a “fucking retard” and asked her if she “knew what the hell she was doing” and AN comes flying back into the packaging area (where we make biscuits) bawling her eyes out and saying she couldn’t do it anymore. The customer was dealt with by a manager and sent on his way as quickly as possible, but not before he made a few disparaging remarks about AN and the manager. Our manager Joel never takes this crap from people, and so he told the guy, “I’m sorry, but we do not appreciate being treated like this. There is no reason for you to use that kind of language here. Please do not come back.” As far as I know he hasn’t come back.
I AM the evil bastard!
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