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I work in a bakery at a supermarket here in New York. We make lots of custom-decorated cakes for our customers and many of them like to pay for their cakes at the time the order is placed, as opposed to paying when they pick up the finished cake. Because so many people want to do this, we have established a simple procedure for doing this...
After placing the order for your cake, the decorator totals up the price and gives you a bar code to take to the checkout. After paying for the cake, you immediately return to the bakery and give us your receipt. We staple it to the order form and when you return to pick up the finished cake all you have to do is take it and go. This sounds simple, right? You wouldn't believe how many people cannot follow these simple directions...or then again, maybe you would if you've been in the business long enough. Hehe...but I digress....
One lady had ordered a birthday cake for a party that was the next day. She wanted to pay for it then and there, so we instructed her to pay for it and bring us the receipt. She never returned to the bakery like we instructed her...until the next day. She comes to pick up the cake and claims that she paid for it the day before.
Not only had she not given us the receipt like she was supposed to, but she didn't even bring the receipt with her today. She claimed that she put it somewhere at home and couldn't find it now. I don't know for sure if she is trying to scam us or if she is just incredibly stupid. She expects us to take her word for it that she paid for it and just hand over the cake.
We told her that we could not let her have the cake without proof that she had indeed paid for it. She had two options here. She could either (1) go back home and find the receipt and bring it back to us, or she could (2) pay for the cake now and find the other reciept, bring both receipts to us, and get a refund for one of them. She obviously didn't like either option. She just stormed off and said she'd try to find her receipt. We didn't see her again, so I have the feeling she was scamming. I just hope she doesn't call our corporate office and end up getting the cake for free or something.
After placing the order for your cake, the decorator totals up the price and gives you a bar code to take to the checkout. After paying for the cake, you immediately return to the bakery and give us your receipt. We staple it to the order form and when you return to pick up the finished cake all you have to do is take it and go. This sounds simple, right? You wouldn't believe how many people cannot follow these simple directions...or then again, maybe you would if you've been in the business long enough. Hehe...but I digress....
One lady had ordered a birthday cake for a party that was the next day. She wanted to pay for it then and there, so we instructed her to pay for it and bring us the receipt. She never returned to the bakery like we instructed her...until the next day. She comes to pick up the cake and claims that she paid for it the day before.
Not only had she not given us the receipt like she was supposed to, but she didn't even bring the receipt with her today. She claimed that she put it somewhere at home and couldn't find it now. I don't know for sure if she is trying to scam us or if she is just incredibly stupid. She expects us to take her word for it that she paid for it and just hand over the cake.
We told her that we could not let her have the cake without proof that she had indeed paid for it. She had two options here. She could either (1) go back home and find the receipt and bring it back to us, or she could (2) pay for the cake now and find the other reciept, bring both receipts to us, and get a refund for one of them. She obviously didn't like either option. She just stormed off and said she'd try to find her receipt. We didn't see her again, so I have the feeling she was scamming. I just hope she doesn't call our corporate office and end up getting the cake for free or something.
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