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The scene -
The young and noble Eggmont had been conscripted into checkout service by the foul and overweight Checkout Superviser of Doom tmand was now serving Mr Whymustihavetoanythingmyself.
The suck -
Basicaly the guy walks up the the register and dumps his basket of stuff (probaly implements of torture he plans on using on kittens) on the converyer belt, now unlike most polite customers he dosent bother to unload his stuff, he just leaves it in the basket (i hate it when people do this). He then procedes to make remarks about how slow the service is at *store name* (the service wouldnt have been anywhere near as slow if he had bothered to empty the basket himself). before i had even finished scanning his stuff he thrusts his bank card at me, i politley tell him to just swipe the card throught the EFTPOS terminal infront of him (at our store you swipe your own card, select your account and enter your PIN, easy right?), mutering angrily he swipes his card, then i ask him to select his acount, still mumbling he presses the button. blah blah blah, he signs the credit card slip and i hand him his reciept and wish him a good evening, now instead of a normal human response you know what he says? "i can hardley complain about the customer service, there is none"
<-- me
I had just emptied his basket, scanned all of his stuff, talked him, through the EFTPOS process and wished him a good evening, what did i forget, licking his shoes clean?
Conclusion -
Fire is the answer
The young and noble Eggmont had been conscripted into checkout service by the foul and overweight Checkout Superviser of Doom tmand was now serving Mr Whymustihavetoanythingmyself.
The suck -
Basicaly the guy walks up the the register and dumps his basket of stuff (probaly implements of torture he plans on using on kittens) on the converyer belt, now unlike most polite customers he dosent bother to unload his stuff, he just leaves it in the basket (i hate it when people do this). He then procedes to make remarks about how slow the service is at *store name* (the service wouldnt have been anywhere near as slow if he had bothered to empty the basket himself). before i had even finished scanning his stuff he thrusts his bank card at me, i politley tell him to just swipe the card throught the EFTPOS terminal infront of him (at our store you swipe your own card, select your account and enter your PIN, easy right?), mutering angrily he swipes his card, then i ask him to select his acount, still mumbling he presses the button. blah blah blah, he signs the credit card slip and i hand him his reciept and wish him a good evening, now instead of a normal human response you know what he says? "i can hardley complain about the customer service, there is none"
<-- meI had just emptied his basket, scanned all of his stuff, talked him, through the EFTPOS process and wished him a good evening, what did i forget, licking his shoes clean?
Conclusion -
Fire is the answer