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In the first fifteen minutes of my shift last night I was in the express line. We weren't busy so I had gone to bag for another cashier who had a big order. Twice while I was bagging people went into my line with huge cart loads of crap, I told them I couldn't take them since they were way over the 15 item limit. They had to have seen my light was on to go to my register since I had been bagging at another one, so how they didn't see the 15 items, which is part of the light is beyond me.
Later that night I was watching the self-checkouts. We always close all our self-checkouts by 10:00 PM, since a lot of our employees go home then, and someone always has to watch over slef checkout. It was after 9:30 so my manager told me to shut down one of the two remaining self-checkouts, so I shut off the light to one of checkouts. (We have four, two were already closed, so I closed one of the two remaining ones.)
A guy got in line behind the girl who was checking out of the one I just shut down. I informed him that the lane was closed, and he could get in line for the other self-checkout, or one of the regular registers, that were open, but didn't have a line.
Again, not looking at the light. Why don't people ever look at the light. I mean, he must have seen the other two were closed since the lights were off but somehow it didn't comprehend that the one was closed too?
Another thing that I don't get is why people just go to where people are without looking to see if anyone else is open. It had gotten really slow last night, and there were three registers open, but only one customer who had a big order, so me and the other cashier who weren't checking anybody out both bagged for the big order. Someone gets in line behind the lady, and then someone else gets in line, neither noticing that there are two other open registers with no line.
Later that night I was watching the self-checkouts. We always close all our self-checkouts by 10:00 PM, since a lot of our employees go home then, and someone always has to watch over slef checkout. It was after 9:30 so my manager told me to shut down one of the two remaining self-checkouts, so I shut off the light to one of checkouts. (We have four, two were already closed, so I closed one of the two remaining ones.)
A guy got in line behind the girl who was checking out of the one I just shut down. I informed him that the lane was closed, and he could get in line for the other self-checkout, or one of the regular registers, that were open, but didn't have a line.
Again, not looking at the light. Why don't people ever look at the light. I mean, he must have seen the other two were closed since the lights were off but somehow it didn't comprehend that the one was closed too?
Another thing that I don't get is why people just go to where people are without looking to see if anyone else is open. It had gotten really slow last night, and there were three registers open, but only one customer who had a big order, so me and the other cashier who weren't checking anybody out both bagged for the big order. Someone gets in line behind the lady, and then someone else gets in line, neither noticing that there are two other open registers with no line.
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