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"GET THE F_CK OUT OF THE STORE!" (length warning)

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  • "GET THE F_CK OUT OF THE STORE!" (length warning)

    The title will become clear. Until last May we sold 8lb bags of ice at 2 for $3, single purchase $1.99. We stopped once summer started and the sign was removed. Well, not quite all of it. There's still bits and pieces of badly faded paper stuck to the cooler that if one stands a few inchs away and states once can just barely make out the shape of a 2 and a 3. For four months not a single customer or employee noticed this. Until today. Just me and J were on. A middle-aged woman came in and bought a bag of ice from J at 14:35 (we reviewd the video for the IR). A few minutes later her sister came in and bought a bag from me. She asked how much for two. I told her a dollar $1.99. She payed and left. Then she came back inside saying the sign was still up. I told her it wasn't. A third woman who was with them (& a regular) was also inside. The third women went outside, saw what the other was talking about, came back in a said "It's faded, you're in the right" to me. They left. A few mintutes later the sister (who bought the first ice bag) came in. She demanded her money back and started accusing me of fraud, demanding it for 2 for 3, etc. I told her I'd give her her money back, took the ice, did a refund for $1.99. Then she started yelling that she paid "$2.05" because of "the tax". J stayed at the counter and I went outside to put the ice back. Then she started saying "I'll bring a penny in so you'll give me my two dollars!". She stepped outside and got a penny and came back in. By this time we had more customers arrive. J was dealing with an Asian women (w/poor English) trying to buy a pack of Marlboros with a $100. She took the dollar bill of the counter and gave me the penny. I did an open drawer (normally a big no no) and took the coins and put her dollar on the counter and walked away to get a customer from the other side. She started screaming that I threw her money at her. I denied this and asked her to leave. She refused to leave and kept screaming more and her sister joined in. I then told her two get out of the store 4 more times before I snapped. I yelled "GET THE F_CK OUT OF THE STORE!" at the top of my lungs. Naturally this shocked her and pissed her off. I was also quite mad and shaking at this point. J said just go in the back and cool of which I did ignoring both women. I could her arguing and about 30 seconds later J and another woman started screaming so I ran back out. Sister one was screaming about how I "called her out of her name" and how "nobody calls her a bitch" (which I didn't even though she was) and Sister was pointing at another customer yelling "She heard it!" while the customer was yelling "I didn't her nothing, bitch!". Me and J both were yelling at them to get off the property and sister two screamed that she was going to call the cops. I yelled "For what, you're tresspassing, WE TOLD YOU TO LEAVE". She started demanding our SMs phone number. I picked up the phone and started to dial 911, but J was the one the spoke to the operator. After some more screaming they headed outside as the cops pulled up. J followed them out. They were very calm with the cops, then started arguing and the cops theartened them with arrest. They finally left. Twently minutes later my hands were still shaking. After I got home I left the SM a message. He finally called me back about 30 minutes ago. Guess what he said?
    Mon aƩroglisseur est plein des anguilles!"

  • #2
    Quoth alphaboi View Post
    Guess what he said?
    You're fired?

    Even though that was absolutely hysterical what you did. E-high five! I really wish I could do that one time to some of these asshole customers I get ><

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    • #3
      Quoth Zell View Post
      You're fired?

      Even though that was absolutely hysterical what you did. E-high five! I really wish I could do that one time to some of these asshole customers I get ><
      No. As soon as I said "two sisters" he asked if they were Black. He knew who I was talking about. Apparently they're new to the area and were in the store before causing problems (though not like this). He basically agreed with me and said I didn't to anything wrong and there's only so much someone can be expected to take. He said he'd probally have done the same thing. It sucks that we needed to call the police, but they were belligerent and refused to leave when do ordered. SCs often fail to recognize that even though a store is open to the public it's still private property and it's tresspassing to refuse to leave when the owner's agent (which I was since no manager was onsite) tells them too.
      Mon aƩroglisseur est plein des anguilles!"

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      • #4
        Good you didn't get fired for that. You shouldn't get fired for standing your ground. Maybe a warning for the language, but not fired.

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