I know I shouldn't be surprised, but I am... It makes me want to strangle said people, but in the end, I know just laughing at them would piss them off even more.
M: me, the handsome princess of doomworld.
SM: sucky man.
SW: sucky woman
TAKE ME OFF NOW!
M: Thank you for calling (my company), this is Demise speaking, may I have your member number please?
SM: I WANT YOU TO STOP CALLING ME!
M: -a bit surprised and unnerved.- Pardon me, sir?
SM: I am on the NO CALL list and I still get your damn bastards calling me, trying to sell me crap I don't want.
M: I am sorry to hear that sir, may I inquire as to what it is that you got a phonecall for?
SM: What the hell for?
M: I need to know what the phone call was about so I can determine which department I need to transfer you about the issue. It could be we got your number mixed up with one of our owners or---
SM: It was for some damn golf thing! I don't even play golf.
M: I apologize for the inconvenience. I understand it can be frustrating to get soliciting phone calls after being placed on the No Call List. oO(well, that's weird. We don't bother people on such lists.. but whatever.)
SM: Yeah, but what are you going to do about it.
M: To be quite honest, I don't know how to get you off that list, but if you could hold on a moment, I will ask my supervisor on how to address the issue. oO(Hmm, maybe its telesales who he needs to talk to. -looks at the calendar- shoot, that department's closed for the weekend. Oh well, whatever. Supervisor call!) OH! Before I go, may I have your name ple--
SM: NO! JUST GET ME OFF THE #$%^#$) LIST!
M: ....
SM: .....
M: okay, would you please hold then?
SM: -muttermutter-
At that time, I put him on hold while I talked to my supervisor on what to do. (I swear, I was getting all the weird calls today.) I let her know that I suspected it was telesales he needed to talk to. She said no, and that she was extremely baffled as to WHY someone on the NO CALL LIST got a phone call from one of our reps since we don't like to pester those who don't want to be bothered. She asked me to wait a bit while she asked HER supervisor.
It didn't even take half a minute, this whole investigation. Hell, she EVEN RAN to my station to give me the answer when I told her the guy was peeved as hell. (and her desk is one aisle over)
By the time she gets there, he hung up.
The kicker: in order to get him off our call list, I would need both his telephone number and name. HAHAHAHA!
And you're a teacher?
M: Thank you for calling (my company) this is Demise speaking may I ha--
SW: I want to know what you have available in Flagstaff, Arizona for X-dates. And it can ONLY be those dates as I'm a teacher and I have teacher friends and we can only get those dates off because that's the way our vacations were schedualed through our school system!
M: I would be happy to check the availability in Arizona for you, but may I please have your member number to do so?
SW: can't you just do a general search without that number?
M:I'm sorry to say that I cannot do so as my system does not support such searches. I will need to have your member number so I can access our inventory via your account.
SW: Can't you do it without my member number?
M: I am unable to do so, m'am.
sW: you can't search for me?
M: I can do a search for you m'am, but I need to access your account to access my inventory.
SW: oh. Fine. its xxxxx.
M: .....may I have the rest of that number, please?
SW: its XXXXX
M: m'am, I do apologize for the inconvenience, as it can be frustrating to repeat yourself, but can I have the rest of your membership number?
SW: IT IS XXXXX
M: -frustrated- May I have your telephone number, please?
SW: XXX-XXX-XX
m: .....
sw:.....
M: m'am, that's only eight digits. I need ten.
SW: are you calling me stupid?
M: No m'am, I am not... but you've only given me eight digits out of ten on you phone number.
SW: THIS IS CRAP! I want to talk to someone who knows what they're doing.
M: -sigh- M'am, the membership number runs from ten two twelve digits and you're only giving me five. Telephones are ten digits and you're only givi--
SW: CAN'T YOU COUNT?! IT IS XXX=XXX-XX.
M: XXX-XXX-XX that's eight.
SW: ....oh.
M: may I have the last two digits?
SW: xx.
I finally access her account.
And then I realize, the old hag was giving me her ZIPCODE, not her account/member number. -.-
M: me, the handsome princess of doomworld.
SM: sucky man.
SW: sucky woman
TAKE ME OFF NOW!
M: Thank you for calling (my company), this is Demise speaking, may I have your member number please?
SM: I WANT YOU TO STOP CALLING ME!
M: -a bit surprised and unnerved.- Pardon me, sir?
SM: I am on the NO CALL list and I still get your damn bastards calling me, trying to sell me crap I don't want.
M: I am sorry to hear that sir, may I inquire as to what it is that you got a phonecall for?
SM: What the hell for?
M: I need to know what the phone call was about so I can determine which department I need to transfer you about the issue. It could be we got your number mixed up with one of our owners or---
SM: It was for some damn golf thing! I don't even play golf.
M: I apologize for the inconvenience. I understand it can be frustrating to get soliciting phone calls after being placed on the No Call List. oO(well, that's weird. We don't bother people on such lists.. but whatever.)
SM: Yeah, but what are you going to do about it.
M: To be quite honest, I don't know how to get you off that list, but if you could hold on a moment, I will ask my supervisor on how to address the issue. oO(Hmm, maybe its telesales who he needs to talk to. -looks at the calendar- shoot, that department's closed for the weekend. Oh well, whatever. Supervisor call!) OH! Before I go, may I have your name ple--
SM: NO! JUST GET ME OFF THE #$%^#$) LIST!
M: ....
SM: .....
M: okay, would you please hold then?
SM: -muttermutter-
At that time, I put him on hold while I talked to my supervisor on what to do. (I swear, I was getting all the weird calls today.) I let her know that I suspected it was telesales he needed to talk to. She said no, and that she was extremely baffled as to WHY someone on the NO CALL LIST got a phone call from one of our reps since we don't like to pester those who don't want to be bothered. She asked me to wait a bit while she asked HER supervisor.
It didn't even take half a minute, this whole investigation. Hell, she EVEN RAN to my station to give me the answer when I told her the guy was peeved as hell. (and her desk is one aisle over)
By the time she gets there, he hung up.
The kicker: in order to get him off our call list, I would need both his telephone number and name. HAHAHAHA!
And you're a teacher?
M: Thank you for calling (my company) this is Demise speaking may I ha--
SW: I want to know what you have available in Flagstaff, Arizona for X-dates. And it can ONLY be those dates as I'm a teacher and I have teacher friends and we can only get those dates off because that's the way our vacations were schedualed through our school system!
M: I would be happy to check the availability in Arizona for you, but may I please have your member number to do so?
SW: can't you just do a general search without that number?
M:I'm sorry to say that I cannot do so as my system does not support such searches. I will need to have your member number so I can access our inventory via your account.
SW: Can't you do it without my member number?
M: I am unable to do so, m'am.
sW: you can't search for me?
M: I can do a search for you m'am, but I need to access your account to access my inventory.
SW: oh. Fine. its xxxxx.
M: .....may I have the rest of that number, please?
SW: its XXXXX
M: m'am, I do apologize for the inconvenience, as it can be frustrating to repeat yourself, but can I have the rest of your membership number?
SW: IT IS XXXXX
M: -frustrated- May I have your telephone number, please?
SW: XXX-XXX-XX
m: .....
sw:.....
M: m'am, that's only eight digits. I need ten.
SW: are you calling me stupid?
M: No m'am, I am not... but you've only given me eight digits out of ten on you phone number.
SW: THIS IS CRAP! I want to talk to someone who knows what they're doing.
M: -sigh- M'am, the membership number runs from ten two twelve digits and you're only giving me five. Telephones are ten digits and you're only givi--
SW: CAN'T YOU COUNT?! IT IS XXX=XXX-XX.
M: XXX-XXX-XX that's eight.
SW: ....oh.
M: may I have the last two digits?
SW: xx.
I finally access her account.
And then I realize, the old hag was giving me her ZIPCODE, not her account/member number. -.-
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