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Yesterday was a 3-in-1 day!

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  • Yesterday was a 3-in-1 day!

    I can't mind my own business because it's supposed to be on sale, and you're ripping my butt buddy off!

    All last month, we ran a promotion on selected 20 oz Pepsi products -- primarily Mt. Dew, Sierra Mist, and Sunkist -- 2/$2. The promotion did not include Pepsi or Dr. Pepper as most Pepsi promotions tend to do. The promotion ended at the end of the month. For all I care, anything not listed as a promotion at the register is whatever rings up when I scan it. If the item is on sale, it's just a simple matter of hitting the modify button to call up the sale price. It's all programmed at the office, so we have no control at the store over how merchandise rings up.

    Last week, I get into an argument with "Butinsky" over the promotion. One of his buddies was in line ahead of him. Butinsky's buddy had a 20 oz bottle of Pepsi, which I knew for a fact was not even a promotional item. It rang up the normal $1.51. Butinsky blurts out that they're supposed to be on sale for 99 cents. I informed him that they were not a promotional item, that wasn't how the promotion worked, and that the sale ended at the end of the month. Butinsky then tells me there are signs up on the cooler doors. So, I go check. There are no signs on the cooler door, but I spot a couple of stray $2/2 tags still hanging from the shelves under the Sierra Mist. I quickly rip them off the shelves since I know the promotion is over before returning to the register. I ask Butinsky where on the cooler doors he thought he saw signs advertising Pepsi 20 oz for 99 cents. He just gave me a dirty look. Butinsky's buddy pays for his Pepsi and walks away.

    Butinsky steps up to the counter with two bottles of Sierra Mist. I ring them up and hit modify. They ring up $3.02, the normal price for two 20 oz bottles. Butinsky starts in about the shelf tags, but I cut him off as I pull them out of my smock pocket to show him. I inform him that I'm correcting the price this time even though the promotion is finished, but that's it.

    I was blessed enough not to see him again until yesterday. Apparently, Pepsi decided to put Sierra Mist on sale again. I didn't know about it, though. I see Butinsky's truck at one of the gas pumps, and he walks up to the building. I could care less. He comes up to the line with his two bottles of Sierra Mist. I scan them and hit modify as I ring up the rest of his items. He starts in about them being on sale. I hadn't paid attention, but they'd rung up correctly at $2.17. So, I hit suspend to print out a receipt. I point to it and smile, "Yeah, I guess that's why they rang up at that price. There's nothing to complain about then, is there?"

    He just gave me a dirty look and snatched the receipt out of my hand. I hit suspend again to recall the transaction, and told him his total. He paid and left without another word, just that dirty look. I just thought to myself as I took the next customer in line, Whatever, dude, get the hell out of my sight! Asshole!

    Stupid blonde buying chew for her boyfriend or whatever he is to her

    Later in the day, I get this stupid blonde buying chew. I've dealt with her before, and she's always got to have an issue with something. Each time it's one circular argument after another before she finally gets the point.

    First is the issue of the promotion on Skoal. The sign states that you get $2.50 off when you purchase two cans. Normally Skoal sells for $4.19 plus tax, but the promotion rings up at $5.88 plux tax. That means, $2.50 off when you purchase two cans. Of course, she was reading it as $2.50 per can when you buy two cans. I explained it to her several times, but she just couldn't accept it.

    Meanwhile, it's just after lunch hour and my line is growing. The manager went to the bank, and I'm working alone until she returns. Blondie keeps arguing that it should only be $5 plus tax. NO! It's $2.50 off when you buy two cans. I keep explaining this to her, but she's not grasping. I even do the math on paper and show her. All I get is a blank look of stupidity in response. DUH!!!!

    Finally, she makes some comment about tax only being 10 percent. Yeah, but it's slightly higher on tobacco, alcohol, and other such products. Like that really matters in this case. Here it comes, this look of illumination on her face, she finally got something that made sense to her, but still missed the point. The important thing was that she finally agreed that I must be right after all. She paid for her stuff and left.

    The customer behind her was a regular. She had this look of sympathetic amusement. "I don't know how you do it."

    "Yeah, some people are such pains in the ass," I mutter to her.

    I start ringing her stuff up. Guess who returns. Sympathetic regular customer says, "I think she wants to talk to you again."

    Oh great! What now? I just sigh to myself as I give the dumb blonde a death glare.

    She holds out one of the cans of Skoal, "I think it's outdated. Do you have anything newer."

    I look at it MADE Sept. 24. Yesterday was Oct. 9. "No, that's the newest stuff we have. I already checked our stock. That was the date it was made, not the expiration date."

    "Are you sure?"

    I grab the can impatiently. "Yes, I'm certain!" I point at the can right where it says MADE. "That's the date it was MADE. It's good for the next few months."

    "You're sure?"

    "Yes, it's as fresh as can be. It was only made two weeks ago, and has been sealed since then."

    "Okay, thank you!" She walks off.

    The sympathetic regular customer just watches her with that look of amusement on her face. She looks back at me, shaking her head in silence.

    I just roll my eyes and nod in agreement, "God, I wish she'd float away like a mylar balloon. She never gets it the first time through when she comes here."

    The other customer just smiles sympathetically as I finally get to finish her transaction. "I hope the rest of your day gets better. Just hang in there. I know you can handle it."

    I just nod and thank her as the next customer steps forward.

    Bitchy old lottery crone

    The rest of the day goes okay until close to quitting time. This old bitty comes in with a couple of lottery tickets to cash. Neither of them are winners, according to the machine. I tell her they were no good.

    "I don't care what your machine says. They're winners!" She holds up one of the tickets (get three like amounts and win that amount) and points at a solitary "free ticket" space. "It says I win a free ticket."

    I scan both tickets again, print out the results slips, and hand them back to her, "That's not what the machine says."

    "I DON'T CARE WHAT YOUR MACHINE SAYS......!"

    I turn away from her, walk back to the register and motion the next customer forward. The old crone is still whining about her tickets, but I've already decided that I'm not going to bother with her any further. My day was bad enough, and it's almost quitting time.

    The manager steps out of her office. She's not in that great of a mood either. She's been sick, and we've been understaffed. She hasn't had a day off in a couple of weeks. She walks past me, "Sorry, I just can't let this go."

    She walks up to the lottery machine and asks to see the tickets. She looks at the tickets, and tells the old bat why they were not winners.

    "Well, I've never heard such a thing....." I tuned the rest of the conversation out as I continued waiting on customers in my line. A few moments later, my line was again clear.

    The old bat decides to buy some tickets. I really don't care. It was close to quitting time. I had nothing to say, so I silently pulled her chosen tickets from the dispenser and rang them up. The rest of the transaction went on without another word being said. I collected her money and walked back to the office as the old bat left.

    The manager then said she felt like she owed me an apology for jumping in like that. "You know me, I wasn't worried about it. I'd already decided I was done messing with that old bag and her lottery tickets. I'm just tired and ready to go home."

    The manager said, "I guess it is about that time. Thank God! I can't stand much more today."

    I just started laughing, "Me neither. I imagine I'll be having a few beers tonight when I get home."

    "It's been so long since I did that, I'd get sick."

    That was the end of that conversation as another customer stepped up to the register. The rest of the day was incident free, and I went home at quitting time in a much better mood. I had a cigarette on the way home, and still had the beer once I got home and settled in for the evening.
    The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

    Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

  • #2
    If there is ONE THING in the retail universe that will NEVER be wrong, it will be the lottery machine. If it says "non-winning ticket" it's a non-winning ticket, period. You have a problem with that? Take it up with your local lottery commission.

    I really can't say I miss dealing with lottery.
    "We guard the souls in heaven; we don't horse-trade them!" Samandrial in Supernatural

    RIP Plaidman.

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