Impatient customer.

[TiNAMARBLEx3]

Ok so I was putting a roll of dimes inside the register because we needed dimes. I don't even look or greet the customer and he's like, "Can I get a medium coffee, milk no sugar?" I ignore him because I HATE when customers talk to me when I'm doing something and I'm not greeting them or not even looking at them. I don't know if that makes me a bad employee but whatever. I hate my job so I'm always in a bad mood at my job anyway. Ok so he asks again, "Can I get a medium coffee, milk no sugar?" I'm like, "Yea." Then he says, "Can I get it today?!" I say in a cheerful and fake giddy voice, "SURE YOU CAN!" So I make it for him and what not. Then I ask him, "Would you like any donuts or muffins?" Then he says, "Did I ask for that? I only asked for a medium coffee." He said it in a rude tone. Then I said, "I know but I was just offering." (Because I have too. Haha.) Then I just charged him and gave him his change and told him to have a nice day. He was just very rude and impatient. Like I said, I hate when customers know you're doing something and they ask for things. I couldn't just leave the register open. WHATEVER.

[bigjimaz]

Seems to me you could have prevented this. It's not too hard to say, "Hello sir. I'll be right with you." IMHO

[Broomjockey]

Seems to me you could have prevented this. It's not too hard to say, "Hello sir. I'll be right with you." IMHO

I concur. Yes, it's annoying when customers speak when you're trying to accomplish something necessary for you to actually conduct the next transaction, but I always say "one moment," and then if they press it, I'll just dump the roll in the slot, go ahead with their order, and then if they needed change from that roll, I make them wait for their change until I get that roll open. They usually don't pull the same trick again.

[fma_fanatic]

I have to agree with the others. If you'd greeted him with something like "I'll be right with you" or "just one moment, let me take care of this change" then maybe it wouldn't have been so bad.

Perhaps you can work on this for the next time you encounter this situation again.

[BookstoreEscapee]

I also agree, but I know how you feel. We kept a change drawer up at the register with $500 in small bills/rolled change to minimize trips to the office, and we had to count it at the afternoon shift change, so if it was off at the end of the night we at least had an idea of which shift it happened on (also if someone's drawer was off, the first thing we did was count the change drawer). The drawer was between 2 registers, and if I was counting and someone came up to me it was very clear that I was counting. Sometimes they would say something, and I would ignore them until I was done with the bundle in my hand, then I would acknowledge them and send them to wherever they needed to be for help. If they just stood there staring at me and not saying anything, I would ignore them until I was done with the drawer, not even looking up and pretending I didn't even know they were there. When I was done I would greet them politely...and then send them to wherever they needed to be for help.

[Sableonblonde]

I know just how you feel, I was the same way. If I was cracking open a new roll of coins or otherwise re-arranging my money, then I would expect the next customer in line to wait until I acknowledged them. More often than not the person would start ordering before I'd looked up at them. In that case I would finish whatever I was doing, pretend I hadn't heard them, then look up when I was ready and smile and ask what they wanted.

Yeah, I know it would be more polite to tell them to hold on a second, but like the OP I also hated my job and got quickly tired of being treated like an idiot because I was a cashier. Even though I liked the actual job itself, loved it in fact, I found out that I just cannot work with the public. I'm not nearly friendly enough, and I cannot just brush off someone's attitude.

That guy was a total jerk and there is no need for anyone to be such a prick to a cashier. I could never deal with that again

[TiNAMARBLEx3]

Thanks for everyones responses. Yeah, I understand, I could've told him to wait. But like I said, I hate my job. I'm always in a bad mood when I'm working especially when it gets busy. I hate when I'm handling money and the customer just orders even though your looking down at the register and not at his face. It's like talking to the wall with me. I don't mind working with customers, but my job is crazy and I hope I find a new job soon so I can quit.

[Tito]

But like I said, I hate my job.

Trust me, I understand totally how you feel! When I worked retail, I too got to the point where I hated my job with a passion, & just did not care anymore. Hope you manage to find another job & get out of there soon! Hang in there.

[Bloodsoul]

Oddly enough, I think I get interrupted more by my fellow employees than by customers, although the customers only seem to interrupt when I'm helping out another customer at the till. ¬_¬

[BookstoreEscapee]

Oddly enough, I think I get interrupted more by my fellow employees than by customers, although the customers only seem to interrupt when I'm helping out another customer at the till. ¬_¬

I had a certain coworker who would always start reciting random numbers in an attempt to make me screw up. It never worked - I am that good

[Bella_Vixen]

I found out that I just cannot work with the public. I'm not nearly friendly enough, and I cannot just brush off someone's attitude.(

That's me...and I am once again assistant manager. (I've been AM at my last 3 stores. Most of the managers and/or owners I've seen aren't "people" people.)

[Andara Bledin]

I'm pretty good with people.

As an aside, but if you have an unhappy attitude, it will be reflected by those around you. It's quite possible that the very act of your hating your job and hating being there makes it just that much worse.

Of course, even if you love your job and are in a good mood, there will still be asshats.

^-.-^

[edible_hat]

I had a certain coworker who would always start reciting random numbers in an attempt to make me screw up. It never worked - I am that good

The really talented smartarses among us can make you stop counting completely...

"One... two... three..."
"seven... a million... January..."
"February... March... April... goddammit!"

[draftermatt]

I know this is going to get me flamed, but you know what I don't care. I'm sick of people complaining how much they hate their jobs, and doing nothing about it.

IF YOU HATE YOUR JOB FIND A NEW ONE!

Good lord it's not that hard. Keep the job you have and start looking for a new one. If you can't find one be glad you have a freaking job in the first place. There are a lot of unemployed people out there who would kill for a goddamn paycheck.

You want to know why a lot of customers are sucky? Because they have to deal with employees who hate their jobs and would rather stand around being surly for 8 hours a day and pissing off people.

I have a 2nd job that I hate. But I still am polite to everyone, and act as if I like the job. Why? because it pays the bills, and that's why I'm working there in the first place.

[Sparkticus]

We have an employee survey every year or so, a fair few of the questions relate to how staff feel in their jobs, and I think 'cos everyone's so used to moaning, they tend to put lower scores for that aspect than they really feel...

Whenever it comes out, my boss says, without fail... "If someone doesn't like working here they can always leave!I wouldn't stay in a job I didn't like!"

I happen to agree with her... been there a few years now and I moan as much as anyone, but there are a LOT worse jobs out there. I don't mind where I am

Too much