At WM oue return policy is 90 days for most items. There are a few exceptions, 45 days for DVDs/CDs(unopened), and less than 45 for computers, <I forget the actual return window>
Sounds pretty simple, yes? The policy is on a big honking sign behind the customer service desk, but then again, SCs can't read, or at least they don't.
Shirt-buying SC
SC=duh
A=associate
SC:I would like to return this shirt.
A: Okay, do you have a reciept.
SC: Yes.<hands reciept over>
A: Ma'am this reciept is from 2005.
SC: So??
A: Ma'am our retrurn policy is 90 days.
SC: But, i bought for my nephew's birthday and he didn't like it. Are you telling me I am stuck with it?
A: Well, we can't return items after 90 days.
SC: This is sh-t, i am going somewhere where they value customers, like Target, or K-Mart
A: You can do whatever you want ma'am.
SC; Well, What'm i suppused to do with this shirt. He doesn't like it.
A: I am sorry ma'am we can't return it.
SC: Screw You!!<storms out>
That is not a reciept
Woman comes in with dog food. Wanting to return it. For all returns over a certain amount w/o reciepts we give out gift cards. The SC wanted cash for the dog food, but had no reciept. Following is the exchange betwwen the SC an associate and our special guest star the store manager,
SC: again, duh
A: associate.
SM: store manager
SC: I want to to return this dog food.
A: Okay do you have a reciept?
SC: No it's at home.
A: Okay I can give you a gift..
SC: NO I PAID CASH FOR IT AND I WANT CASH BACK, I PAID CASH!!!!
A: Ma'am our policy...
AC: I DON"T GIVE A DAMN, I WANT CASH BACK. IT"S ILLEGAL NOT TO GIVE ME CASH BACK!!!
A: Ma'a i am sorry but without a reciept...
SC: HERE'S THE RECIEPT!!! <points to shipping label>
(A shipping, label, is for those who don't know, a label that tells the people stocking shelves, and unloading trucks, the price of thre item, the item's departrment number and the name of the item)
A: That's the shipping label ma...
SC: NO IT ISN'T. SEE? IT HAS THE PRCE GIVE WE THAT IN CASH.
A: Ma'am our policy...
SC: YOU DON"T KNOW ANYTHING!!! I WANNA MANAGER!!!
<SM comes up>
SM: Yes ma'am
SC: A won't give me my money back for this I have the reciept right here.<points again to shipping label>
SM: Ma'am that's not a reciept.
SC: IT HAS THE PRICE ON IT, GIMME CASH BACK!
SM: I am sorry but for returns w/o a reciept we give gift cards.
SC: THAT"S ILLEGAL I AM NEVER SHOPPING HERE AGAIN!!!!! MY HUSBAND"S A COP SO EXCPECT A VISIT!!!
SM: OK. Ma'am have a nice day.
<SC storms out>
Sounds pretty simple, yes? The policy is on a big honking sign behind the customer service desk, but then again, SCs can't read, or at least they don't.
Shirt-buying SC
SC=duh
A=associate
SC:I would like to return this shirt.
A: Okay, do you have a reciept.
SC: Yes.<hands reciept over>
A: Ma'am this reciept is from 2005.
SC: So??
A: Ma'am our retrurn policy is 90 days.
SC: But, i bought for my nephew's birthday and he didn't like it. Are you telling me I am stuck with it?
A: Well, we can't return items after 90 days.
SC: This is sh-t, i am going somewhere where they value customers, like Target, or K-Mart
A: You can do whatever you want ma'am.
SC; Well, What'm i suppused to do with this shirt. He doesn't like it.
A: I am sorry ma'am we can't return it.
SC: Screw You!!<storms out>
That is not a reciept
Woman comes in with dog food. Wanting to return it. For all returns over a certain amount w/o reciepts we give out gift cards. The SC wanted cash for the dog food, but had no reciept. Following is the exchange betwwen the SC an associate and our special guest star the store manager,
SC: again, duh
A: associate.
SM: store manager
SC: I want to to return this dog food.
A: Okay do you have a reciept?
SC: No it's at home.
A: Okay I can give you a gift..
SC: NO I PAID CASH FOR IT AND I WANT CASH BACK, I PAID CASH!!!!
A: Ma'am our policy...
AC: I DON"T GIVE A DAMN, I WANT CASH BACK. IT"S ILLEGAL NOT TO GIVE ME CASH BACK!!!
A: Ma'a i am sorry but without a reciept...
SC: HERE'S THE RECIEPT!!! <points to shipping label>
(A shipping, label, is for those who don't know, a label that tells the people stocking shelves, and unloading trucks, the price of thre item, the item's departrment number and the name of the item)
A: That's the shipping label ma...
SC: NO IT ISN'T. SEE? IT HAS THE PRCE GIVE WE THAT IN CASH.
A: Ma'am our policy...
SC: YOU DON"T KNOW ANYTHING!!! I WANNA MANAGER!!!
<SM comes up>
SM: Yes ma'am
SC: A won't give me my money back for this I have the reciept right here.<points again to shipping label>
SM: Ma'am that's not a reciept.
SC: IT HAS THE PRICE ON IT, GIMME CASH BACK!
SM: I am sorry but for returns w/o a reciept we give gift cards.
SC: THAT"S ILLEGAL I AM NEVER SHOPPING HERE AGAIN!!!!! MY HUSBAND"S A COP SO EXCPECT A VISIT!!!
SM: OK. Ma'am have a nice day.
<SC storms out>
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