Man comes in. I am at the Help desk with a fairly new employee, showing her how to do something.
Man: Where are your biographies?
This is a fairly common question. But we don't have a section dedicated solely to biographies; they are scattered throughout the store (Jim Morrison in Music, Hemingway in Fiction, Lincoln in History etc). Yes, it's kind of annoying but not hat hard to understand.
New Co-Worker: Well sir, we don't really have a section, they're interspersed throughout the store. Who are you looking for?
Man: YOU ARE NO HELP AT ALL! Maybe YOU can be more helpful. >turns to me<
Me: Well sir, we don't really have a section, they're interspersed throughout the store. Who are you looking for? >said with a completely straight face<
He turned red and I thought he would scream again but he just muttered the person's name and I showed him where it was. Seriously, though.
Me: Hi
EW:Educated Woman- the caps indicate she was huffing and talking in a very snotty tone
EW: Where are your biographies?
Me: Well ma'am we don't have a separate section, who are looking for?
EW: YOU DON'T HAVE A BIOGRAPHY SECTION?
Me: No. We don't. >in a decidedly colder tone<
EW: I want >some name I don't recall<
Me: Ah, and what does he do?
EW: HE'S ONE OF THE WORLD'S GREATEST PIANISTS.
Me >grrrrr<: So he'll be in Music. Let's walk back and take a look.
We go back to music and as we approach the shelves EW sees a copy of a recent biography of the composer Mussorgsky.
EW: MUSSORGSKY WITH TWO S'S??
Me: I've never seen it with fewer than two.
EW: WELL IT SHOULDN'T BE.
Me: Thank you for edifying me. Let me know if you need anything else.
Usually I help a customer by looking through the books for them, but I couldn't be near her another minute.
Note: I may be totally wrong and if anyone knows please tell me- Mussorgsky, being Russian, would originally have been written in Cyrillic...and changing Cyrillic to the Roman alphabet is done phonetically...so unless hi name is mu-Zorg-sky, wouldn't it be written with 2 s's??
Edit: Oh dear, it seems I put this in the wrong forum- should go in Sucky Customers. Very sorry, would a mod please move it? Thank you!
Man: Where are your biographies?
This is a fairly common question. But we don't have a section dedicated solely to biographies; they are scattered throughout the store (Jim Morrison in Music, Hemingway in Fiction, Lincoln in History etc). Yes, it's kind of annoying but not hat hard to understand.
New Co-Worker: Well sir, we don't really have a section, they're interspersed throughout the store. Who are you looking for?
Man: YOU ARE NO HELP AT ALL! Maybe YOU can be more helpful. >turns to me<
Me: Well sir, we don't really have a section, they're interspersed throughout the store. Who are you looking for? >said with a completely straight face<
He turned red and I thought he would scream again but he just muttered the person's name and I showed him where it was. Seriously, though.
Me: Hi
EW:Educated Woman- the caps indicate she was huffing and talking in a very snotty tone
EW: Where are your biographies?
Me: Well ma'am we don't have a separate section, who are looking for?
EW: YOU DON'T HAVE A BIOGRAPHY SECTION?
Me: No. We don't. >in a decidedly colder tone<
EW: I want >some name I don't recall<
Me: Ah, and what does he do?
EW: HE'S ONE OF THE WORLD'S GREATEST PIANISTS.
Me >grrrrr<: So he'll be in Music. Let's walk back and take a look.
We go back to music and as we approach the shelves EW sees a copy of a recent biography of the composer Mussorgsky.
EW: MUSSORGSKY WITH TWO S'S??
Me: I've never seen it with fewer than two.
EW: WELL IT SHOULDN'T BE.
Me: Thank you for edifying me. Let me know if you need anything else.
Usually I help a customer by looking through the books for them, but I couldn't be near her another minute.
Note: I may be totally wrong and if anyone knows please tell me- Mussorgsky, being Russian, would originally have been written in Cyrillic...and changing Cyrillic to the Roman alphabet is done phonetically...so unless hi name is mu-Zorg-sky, wouldn't it be written with 2 s's??
Edit: Oh dear, it seems I put this in the wrong forum- should go in Sucky Customers. Very sorry, would a mod please move it? Thank you!
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