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All right, my first sucky customer post 
Many years ago (mid Ninties or so), I worked for Media Play, a store that sold software, movies, music, and books. They've since gone out of business around these part, but I hear that they're still open in other areas.
Anyway, I worked in the software area for a short while, up until they closed. Most days where fine, but I had my share of fun customers. The three I remember the most are:
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This lady comes in, and since software was at the front of the store, I get to be the first to encounter her. She instantly starts in like I'm her personal shopper, going from point to point having me get stuff for her, really snotty attitude the whole time. We can't really leave our departments, so as soon as she decided she wanted some CDs, I lead her to the desk in that department and let them shop for her
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Another day, a couple of women come in, and says their company upgraded their computers and gave the old computers to the employess, and they need software. She has this inch-and-a-half thick computer manual with her, that she shoves into my chest and walks off to look at the Mac software (that was the first I ever saw that sold Mac software
). So after giving her dirty looks behind her back, I take the manual back over to the desk to look through it to see if I could figure out what kind of computer she has. Turns out their company gave them an old 8086 clunker. I had to go tell the ladies we had nothing that would run on it, and they'd get more use out of it as a doorstop. They huffed and left.
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Along with software, my department also handled selling console video games. Around this time, Playstation was the big name, the Nintendo 64 was just coming out, and the Sega Saturn was in its final throws of death. With the store closing, we weren't getting in any console accessories any more. So this guys calls up, desperate for a RF Switch for his Sega Saturn. So I check the glass case, and there are none. I apologize and inform him that we no longer have any RF Switches of any kind, and he starts whining at me,
"Come on! You have to have it! Why won't you sell it to me?!"
Over and over, he keeps doing this as I explain repeatedly that we don't have it. I finally tell him, "Sir! I can't sell you what I don't have in stock!" He finally says, "All right..." like a kid told to behave or he won't get any ice cream after dinner.
About an hour or so later, this guy comes in, determination in his step, and walks right up to the software counter. "Hi, I talked to someone on the phone earlier about a Saturn RF Switch..."
So begins Round 2.
After more of his whining, I have him come over to the case (the desk are is triangular, desk w/ register on one side, table with demo computers on another, and the display case on the third). "Look, this is all the accessories we have. Sega no longer makes the Saturn, and we have not received anything for it in weeks. I can't sell you an RF Switch, because I don't have an RF Switch."
Finally accepting defeat, he quietly left the store.
I've got more from other jobs I've had, but I'll save them for later
Many years ago (mid Ninties or so), I worked for Media Play, a store that sold software, movies, music, and books. They've since gone out of business around these part, but I hear that they're still open in other areas.
Anyway, I worked in the software area for a short while, up until they closed. Most days where fine, but I had my share of fun customers. The three I remember the most are:
-----
This lady comes in, and since software was at the front of the store, I get to be the first to encounter her. She instantly starts in like I'm her personal shopper, going from point to point having me get stuff for her, really snotty attitude the whole time. We can't really leave our departments, so as soon as she decided she wanted some CDs, I lead her to the desk in that department and let them shop for her
-----
Another day, a couple of women come in, and says their company upgraded their computers and gave the old computers to the employess, and they need software. She has this inch-and-a-half thick computer manual with her, that she shoves into my chest and walks off to look at the Mac software (that was the first I ever saw that sold Mac software
). So after giving her dirty looks behind her back, I take the manual back over to the desk to look through it to see if I could figure out what kind of computer she has. Turns out their company gave them an old 8086 clunker. I had to go tell the ladies we had nothing that would run on it, and they'd get more use out of it as a doorstop. They huffed and left.------
Along with software, my department also handled selling console video games. Around this time, Playstation was the big name, the Nintendo 64 was just coming out, and the Sega Saturn was in its final throws of death. With the store closing, we weren't getting in any console accessories any more. So this guys calls up, desperate for a RF Switch for his Sega Saturn. So I check the glass case, and there are none. I apologize and inform him that we no longer have any RF Switches of any kind, and he starts whining at me,
"Come on! You have to have it! Why won't you sell it to me?!"
Over and over, he keeps doing this as I explain repeatedly that we don't have it. I finally tell him, "Sir! I can't sell you what I don't have in stock!" He finally says, "All right..." like a kid told to behave or he won't get any ice cream after dinner.
About an hour or so later, this guy comes in, determination in his step, and walks right up to the software counter. "Hi, I talked to someone on the phone earlier about a Saturn RF Switch..."
So begins Round 2.
After more of his whining, I have him come over to the case (the desk are is triangular, desk w/ register on one side, table with demo computers on another, and the display case on the third). "Look, this is all the accessories we have. Sega no longer makes the Saturn, and we have not received anything for it in weeks. I can't sell you an RF Switch, because I don't have an RF Switch."
Finally accepting defeat, he quietly left the store.
I've got more from other jobs I've had, but I'll save them for later
)
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