Announcement

Collapse
No announcement yet.

This Woman Was A Witch (According To My Supervisor)

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • This Woman Was A Witch (According To My Supervisor)

    Greetings from your friendly bank teller!

    Now, 99.99% of customers I get these days don't phase me in the bit. They can be rude and downright nasty and I won't flinch. I've dealt with the worst of the worst during my time in the tourist trap industry so I can usually put up with a lot!

    The woman I got today, however, definitely is the worst customer our branch has. Now, the incident in question happened at about 8:30 this morning. I was the opening teller today, which meant that I was by myself from 8:00 - 8:35 when the other tellers arrive. The head teller and another teller go out to balance the ATM and I was helping a customer a the drive up drawer. While in the middle of this transaction this older woman walks up onto the curb, interrupts me when I'm helping my customer, and asks if she can do a cash advance at the drive up. There was nobody in line behind her so I said sure as long as she had proper ID, but she's going to have to get into her car and come up since we can't help walk up customers at the drive up (well, we do for certain customers, but usually they're smart and use the tube lane where people can see them, not the drawer lane where it's a blind corner).

    Now this is not the first time I have told this woman not to walk up to the drawer lane because it is dangerous but she just does not listen. Then she had the gall to interrupt me when I'm helping a customer who drove up to the drive up in a car like a normal person. So the woman goes back into her truck and gets in line. I finish up with the person in front of me, as well as the person behind her, then it was credit card lady. The woman then gave me the card, no ID, no nothing. She said it was her mother's card and that her mother was 88 and from Illinois and didn't have an ID. She also wanted a decent sum of money. I said I'd go ask if I could do it without an ID and went to find the head teller (who was now inside from balancing the ATM). She said that unless the woman (not the mother) had an account here and enough funds to cover the advance that we could do it, otherwise no. She also said that if she gave me a hard time to just get her and she'd explain it. So I go back and ask her if she had an account and she said she had several with lots of money but she wouldn't give me her name or account information. I told her that unless she gave me the information that I couldn't do the advance. Then she starts ranting and raving about how the bank is there to serve her and that we should be doing everything to serve her.

    She also pulled up the "I have so much money here" card out as well. Usually when people do this they don't really have that much money in their account and they aren't really going to ever leave. They're just blowing smoke to try and threaten you. She keeps repeating this over and over and over and yelling louder and louder. Meanwhile a line is building up behind this woman and I'm starting to get double lines (this is when we get people at both the tube and drawer). Now this isn't fair to my customers who just pulled up and are waiting so I called the head teller over to explain it to the woman.

    The head teller comes over and I help the person on the tube lane. I hear the woman ranting, this time she said that I never asked for her account information and that I should have asked for it. Uh, I did ask for it and she didn't give it to me. The head teller knew it too. She also explained that if we don't have proper ID that the card company might not pay the bank for the transaction. The head teller finally got the woman to give up her account information and verified that she had enough to do the advance (she did, barely) and brought the card to my co-worker to process the transaction. He brings the slip to me and I give the woman the cash so she can finally get out of my line. I was worked up for about 10 minutes afterward, but the other teller who was in drive up with me today was awesome and let me sit and calm down. The head teller also said that I did everything right and that the woman was just a witch from the get go. She also said that we aren't going to do anymore cash advances or answer any questions unless she's either in her car or she comes inside. My head teller rules.

    I had to take two ibuprofens after that woman since I had such a bad headache from her. Seriously, who goes around and makes peoples lives miserable? Oh wait, sucky customers do that.
    Suddenly, Vermont became the epicenter of the dystopia.

  • #2
    This just makes you wish someone would come flying up into the drawer lane and just *CRACK!*...

    Either that, or have the people waiting behind her start yelling at her. Of course, this is just dreaming...you know they'd yell at you instead. *sigh*

    Least I can do is offer to make a liquor store run for you.
    "Well, ergo cogitum daltitum e pluribus shut your piehole." -Mike Rowe

    Comment


    • #3
      Quoth chops View Post
      Least I can do is offer to make a liquor store run for you.
      I was really tempted to stop at the liquor store on the way home. Ok, it was the Vermont store, but it was a store none the less. I might actually take you up on that this weekend, though.

      I forgot to mention the part where she said she was going to call up the manager and complain. Thing is, the manager already knew about it and wasn't going to give into her anyway.
      Suddenly, Vermont became the epicenter of the dystopia.

      Comment


      • #4
        Quoth chops View Post
        This just makes you wish someone would come flying up into the drawer lane and just *CRACK!*...
        Just curious, but what is the vertical clearance for the drive-through drawer lane, how wide is the lane, and what's the radius of the corner? Even if I couldn't get through there with a 53 foot trailer, a Texas bumper can do a lot of damage with 10 tons (bobtail weight) behind it.
        Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

        Comment


        • #5
          May we burn her?
          "I call murder on that!"

          Comment


          • #6
            Quoth wolfie View Post
            Just curious, but what is the vertical clearance for the drive-through drawer lane, how wide is the lane, and what's the radius of the corner? Even if I couldn't get through there with a 53 foot trailer, a Texas bumper can do a lot of damage with 10 tons (bobtail weight) behind it.
            Let's put it this way... We've got some talented people who can fit one ton pickups with a dualie into that lane with no problem and some come in with a trailer on occasion. I think if you swing wide enough you can make it!
            Suddenly, Vermont became the epicenter of the dystopia.

            Comment


            • #7
              I dunno, sounds like he wants to bring a tractor-trailor unit through. I don't think the clearance would be high enough, unless you've got an exceptionally short truck.

              Fun wishing it though.
              Ba'al: I'm a god. Gods are all-knowing.

              http://unrelatedcaptions.com/45147

              Comment


              • #8
                Ah, just toss a chloroform rag into the tube. Then when she passes out, have her and her car towed.
                You can find me on Backloggery, Facebook, Twitch, Twitter, YouTube

                Comment


                • #9
                  Quoth Juwl View Post
                  May we burn her?
                  *snicker*

                  ^-.-^
                  Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

                  Comment


                  • #10
                    Quoth Juwl View Post
                    May we burn her?
                    More importantly, does she weigh less than a duck?
                    The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                    "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                    Hoc spatio locantur.

                    Comment


                    • #11
                      the same as a duck, not less the same, since she's made of wood and floats like ducks so they're made of wood too
                      I pet animals, I rescue insects, I hug trees.

                      "I picture the lead singer of Gwar screaming 'People of Japan, look at my balls! My swinging pendulous balls!!!'" -- Khyras

                      Comment


                      • #12
                        Quoth Geek King View Post
                        More importantly, does she weigh less than a duck?
                        Darn it, beat me to it!

                        Did she turn anyone into a Newt?

                        Comment


                        • #13
                          Quoth MadRocketScientist
                          Did she turn anyone into a Newt?
                          Yes, but I got better.
                          "Well, ergo cogitum daltitum e pluribus shut your piehole." -Mike Rowe

                          Comment


                          • #14
                            Continuing with the Witch theme... (even though I'm kind of late on the bandwagon)

                            Sir Bedevere: What makes you think she's a witch?
                            Peasant: Well, she turned me into a newt!
                            Sir Bedevere: A newt?
                            Peasant:... I got better.
                            Crowd: Burn her anyway!
                            Suddenly, Vermont became the epicenter of the dystopia.

                            Comment


                            • #15
                              Quoth Bliss View Post
                              the same as a duck, not less the same, since she's made of wood and floats like ducks so they're made of wood too
                              But there's more of her than a duck, so she should float more.


                              <Geek King listens for the sound of physics majors' minds exploding>
                              <Geek King readies his soliloquy on cold particles as a second salvo>
                              The Rich keep getting richer because they keep doing what it was that made them rich. Ditto the Poor.
                              "Hy kan tell dey is schmot qvestions, dey is makink my head hurt."
                              Hoc spatio locantur.

                              Comment

                              Working...
                              X