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Like I have said many times before, working in a bar in the UK has a lot of advantages, and one of those is that your bosses are usually a lot more tolerant of SC's behaviour. They will do a lot more to protect their employees rather than put a smile on an idiots face.
People were messing around in our beer garden, trashing it, smashing glasses, just behaving like idiots. As soon as they left, the manager came up to me.
Manager: Customersruinmylife, lock up the beer garden so no one else can get out there. I can't be bothered with anyone out there anymore.
I did so, and everything was fine.
So, we get regular idiot (RI) Regular idiot is in near enough every night, and always seems to do something to annoy a member of staff. For example, one night he left his drink unattended for half an hour while he went to the shop and yelled at the girl who assumed he had left for good and cleaned it away.
He tries to get to the beer garden. Doors are locked. Manager is still walking about, and RI spots him.
RI: OI! YOU!
Uh-oh. You DO NOT talk to my manager like that!!
Manager: Yes?
RI: Why are those doors locked? Why can't I get to the beer garden?
Manager: I locked them because of the behaviour of previous customers. No one is getting to use it anymore.
RI: YOU HAVE NO RIGHT TO DO THAT!
Manager: Ermmm...I think I do...managers descrestion and all that...I can do what I want.
RI: You can't! I want to get out there, and you WILL let me.
Manager: That is not happening. No one is getting to use the beer garden tonight.
RI: OK then, I want to talk to...whoever is above you!
Manager: There is no one above me. I am in charge.
RI: I want to see someone higher than you!
Manager: There is no one higher than me. I own this place, it is my name above the door.
RI: There HAS to be someone above you!
Manager: Nope. But you can write me a letter of complaint about me if you really want.
RI: I want your name.
Manager: You're not getting my name. It's my name, my right, you don't need to hear it.
RI: I WANT YOUR NAME!!
My manager went extra friendly. He put his hand on the mans shoulder and led him out the door.
Manager: I think you've had too much to drink sir. I think you need to leave.
He shoved him out the door.
Manager: AND NEVER COME BACK!!
Completely owned. The SC was completely sober, which made it brilliant. We got rid of an extra annoying regular customer as well!
Manager: Who the fuck did he think he was?? This is MY bar. I don't have to explain anything to anyone!!
It's times like these that I am so glad to have my manager. If he ever gives up the bar I think I might have to leave.
People were messing around in our beer garden, trashing it, smashing glasses, just behaving like idiots. As soon as they left, the manager came up to me.
Manager: Customersruinmylife, lock up the beer garden so no one else can get out there. I can't be bothered with anyone out there anymore.
I did so, and everything was fine.
So, we get regular idiot (RI) Regular idiot is in near enough every night, and always seems to do something to annoy a member of staff. For example, one night he left his drink unattended for half an hour while he went to the shop and yelled at the girl who assumed he had left for good and cleaned it away.
He tries to get to the beer garden. Doors are locked. Manager is still walking about, and RI spots him.
RI: OI! YOU!
Uh-oh. You DO NOT talk to my manager like that!!
Manager: Yes?
RI: Why are those doors locked? Why can't I get to the beer garden?
Manager: I locked them because of the behaviour of previous customers. No one is getting to use it anymore.
RI: YOU HAVE NO RIGHT TO DO THAT!
Manager: Ermmm...I think I do...managers descrestion and all that...I can do what I want.
RI: You can't! I want to get out there, and you WILL let me.
Manager: That is not happening. No one is getting to use the beer garden tonight.
RI: OK then, I want to talk to...whoever is above you!
Manager: There is no one above me. I am in charge.
RI: I want to see someone higher than you!
Manager: There is no one higher than me. I own this place, it is my name above the door.
RI: There HAS to be someone above you!
Manager: Nope. But you can write me a letter of complaint about me if you really want.
RI: I want your name.
Manager: You're not getting my name. It's my name, my right, you don't need to hear it.
RI: I WANT YOUR NAME!!
My manager went extra friendly. He put his hand on the mans shoulder and led him out the door.
Manager: I think you've had too much to drink sir. I think you need to leave.
He shoved him out the door.
Manager: AND NEVER COME BACK!!
Completely owned. The SC was completely sober, which made it brilliant. We got rid of an extra annoying regular customer as well!
Manager: Who the fuck did he think he was?? This is MY bar. I don't have to explain anything to anyone!!
It's times like these that I am so glad to have my manager. If he ever gives up the bar I think I might have to leave.
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