Stupid Coinstar Jerks.

[Enigma]

So the other night I was manning the cigarette lane, busy checking out a couple who had come through my line. As I was scanning an older couple walked up and informed me that the cashier on lane 18 told them to come to be to cash a coinstar slip. I was taken aback because honestly, you can cash these at any lane. You just scan it, hit total and then hit cash. It took me a second to look over to 18 and realize that the guy on that lane was a bit new and probably just didn't know how to do it. I told the couple that they could go to the next lane over and get it cashed, seeing as there were no customers there. The old man rolled his eyes and me and sighed as if I had just told him he had to walk all the way back to site to store. Baffled I looked at him wondering if he really expected me to stop in the middle of checking this other couple out and help them. I told him (very sweetly I might add) that if they preferred they could wait till I was finished and I would be glad to help them, at which point the cashier on the next lane cracked up.

Not that big of a deal, but seriously. I understand mild frusteration, but do you really think that your slip for 3$ is so important that I must abort the transaction I'm in the middle of just so you can go to the register the new kid said you should? By all means, don't get out of here speedily by going to an OPEN LANE.

[purplecat41877]

Where I work, coinstar slips can't be redeemed at the regular registers. The customer has to go to customer service to redeem the slip. We also don't scan the bar code on the slip. We use a special number that we enter into the register so the coinstar slip can be redeemed.

[marasbaras]

Jerks. $3 ... pathetic losers, too. Usually I came in with $100+ worth of coins.

[Argabarga]

At my old store, you could redeem the slip for cash at customer service, or, you could use it as a coupon at the register. I usualy have $70 - $90 when I cash in my coins, and I'm always amazed at the stuff that the machine spits out that I didn't even know I had. My last cash in was a plastic jug that used to hold pretzel rods, so it was about 4 ltrs of space, and among the odds and ends the machine spit out as no good were

- about 7 pure silver quarters from the 70's, one had almost had it's tails side rubbed off from wear and use
- 1 German Pfennig
- 1 Italian Lira
- Assorted Canadian dimes/quarters
- A 5 Yen coin
- Several steel washers
- A machine screw
- A small wad of aluminum foil
- A penny that someone had apparently used tin snips on and cut off pieces of the rim from

[PepperElf]

heh, and at today's rate, 5 yen is almost a nickle. it's 103 yen to a dollar now

[ArcticChicken]

I've never understood why people bring in five bucks worth of coins when Coinstar charges an 8% sales fee. Especially 'cause I can think of two Commerce Banks within easy reaching distance of my store, and they'll do it for free. You don't even need an account there.

[Titi]

I have to play devil's advocate here.

Yes, you realized that the cashier that sent the customer to you was new and may not have known how to do the transaction but the customer didn't. All they knew was that after being sent to your register that they were once again being sent to another.

I know that if I had been the Coinstar Jerk that I would've thought after being told to go to a third register (not knowing that it can be done at any register.) that I would be put off and wonder if I was getting the run around.

Now if you informed them that it can be done at any register and that the new guy may not have known how to do it, that's a different story.

[marty]

I know that if I had been the Coinstar Jerk that I would've thought after being told to go to a third register (not knowing that it can be done at any register.) that I would be put off and wonder if I was getting the run around.

Now if you informed them that it can be done at any register and that the new guy may not have known how to do it, that's a different story.

Even so, there's no excuse for Jerk to expect someone to stop ringing up another customer halfway through just to help them. Lines are..you know, lines. There for a reason.

[Jadedcarguy]

$3?

I would have left it in my change cup. Seriously, I don't bother to cash it in until it looks like I have about $40 in there........

[powerboy]

Even so, there's no excuse for Jerk to expect someone to stop ringing up another customer halfway through just to help them. Lines are..you know, lines. There for a reason.

But still, you could have told the customer that the other guy was new and explained that any register is set-up for it. I also would have been put off by it.

[icmedia]

But still, you could have told the customer that the other guy was new and explained that any register is set-up for it. I also would have been put off by it.

So you're saying that you're put off EVERY time you go to the store and the cashier doesn't stop ringing up the person they are helping so they can immediately help you?

Even when I am just cashing a check at the local grocery, I wait IN LINE before I even think of asking the cashier for anything. I believe that is what made this customer sucky, rather than righteous.

[Enigma]

Ahh, late response. T_T

As I said in the first post, I understand that they would be a little put off by it, I really do. Being told to go to another register, the suck came into play when he wouldn't go, and gave off the impression that I had to help him right then, which was noticed not only by myself, but by the girl at the next register who ended up helping him, and by the customers I was helping at the time.

[marasbaras]

I used to try to take change to banks. They'd say no because they didn't want their precious coin counters to get jammed. And, there's NO WAY that I'm going to roll everything. These days, the banks require both your account number AND phone number on every single roll.

No thanks. I value my time pretty highly. Paying CoinStar 8% is worth it to me.

[Enigma]

No thanks. I value my time pretty highly. Paying CoinStar 8% is worth it to me.

On that note, I want to say that I do use CoinStar, I don't mind paying the 8% because I know I'm never going to invest my time in taking it to the bank, and it's all just change anyway. I save my coins in a jar and cash it in when it gets full.

[AKWalMartCartGuy]

I roll my quarters, I have people who need quarters for their laundry, so I just sell them to them, and everything else i have a 16 ounce cup that I'll take to coinstar when it's full