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Hiya all again! back with a couple of stories (I keep forgetting to add ones up here so I forget them.. to much brain bleach me thinks!)
Me: Welcome to *SC Interrupts*
SC: Transfer me to Lauren
Me: Im sorry I cant transfer. I can give you the number for the office which Lauren works out of, Which *SC Interrupts Again*
SC: Give me Lauren!
Me: Which office does she work out of sir (And by sir I mean Monkey.. wait no monkeys are smarter, politer and smell better than you!...)
SC: GIVE ME LAUREN (... I see a pattern here)
Me: Sir if you could just tell me which office she works out of! (Brain melting under overwhelming suckiness)
SC: YOUR OFFICE YOU STUPID BITCH!
Me: Sir please dont swear at me! I am in the customer service center... NOT an office.
SC: Grrrrrrah I hate machines so much!
Me: .... Sir im not a machine *orders self not to laugh*
SC: Oh... im sorry I thought you were..
Me: No sir,... where does Lauren work at?
SC: <gives office>
Me: *Looks up... giggles to self* Lauren hasnt worked for this company since 2002! Would you like the office number anyway
SC: *sob* no thats ok... *Sniffle*don't worry! *hangs up*
So.. if Lauren was that important to you... maybe you should of kept in touch for the last 5 and a bit years.. Just a thought... Poor thing.. would you like a lollie pop?
Me: <REAL ESTATE OPENING SPIEL> This is Lexi
SC: Can I have the office number in Wollongong
Me: YEs of course its 1234 5678 (Call Almost Over... or not)
SC: Do you have an ATM there? (WTF....)
Me: Im sorry... We are a real estate office not a bank...(at least last time I checked)
SC: NO NO NO your ABCBANK! BANK ( and here I was thinking I was a 21yr old girl... my mistake)
Me: No i'm customer service for <well known real estate>... Not ABC Bank (Im almost sure of this...)
SC: Oh so you don't know if you have an ATM ( well I dont have one personally)
Me: Our <Well Known Real Estate> Office in Wollongong is not a bank and neither am I...
*Rinse Lather Repeat for 5 minutes until the idea filters through what I can only assume is 3 meters of Tin Foil and a hardhat*
SC: SO your not ABC Bank?
Me: No.....
SC: WHY NOT! Stupid Stupid girl *hangs up*
.... OK good luck with that! The being crazy thing... its good for you!
Office Woes! we do referrals of listings (houses for sales) between offices.. fairly simple process. You give me details, I enter into system, it emails to other office, then its official .. no hard.. RIGHT... Yeah no WRONG (OSC = Office SC)
Me: Ok I need the property address
OSC: No you don't! (Sorry dude your jedi powers don't work here)
Me: I'm afraid I do... If you like I can place a hold on this and you can call back when you have the details.. (The system WILL not let me send it without an address)
OSC: I'm telling you. YOU don't need it! Just put it through without it OK!
Me: The system wont let me send it without an address so i really do actually need the address
OSC: One second. *Means to place me on hold.. Misses button or something so I can still hear him but he doesn't realize that*
OSC: PA whats your address! The stupid bitch from Customer Services wont put it through without one!
PA: *Gives address*
OSC: *Picks up phone again* OK the address is *Gives PA's Address*
Me: Sir I need the address of the property the client is selling NOT the address of your PA...
OSC: *complete silence*
Me: I will place this on hold for you til you have the correct address... and next time please don't lie to me or call me names or I will have to make a complaint about you to your regional managers up stairs from me... Have a nice day! *hangs up*
Yes I finally win one! *happy dances in chair like the loon I am!*
Oh yay I wont this one!
Me: Welcome to *SC Interrupts*
SC: Transfer me to Lauren
Me: Im sorry I cant transfer. I can give you the number for the office which Lauren works out of, Which *SC Interrupts Again*
SC: Give me Lauren!
Me: Which office does she work out of sir (And by sir I mean Monkey.. wait no monkeys are smarter, politer and smell better than you!...)
SC: GIVE ME LAUREN (... I see a pattern here)
Me: Sir if you could just tell me which office she works out of! (Brain melting under overwhelming suckiness)
SC: YOUR OFFICE YOU STUPID BITCH!
Me: Sir please dont swear at me! I am in the customer service center... NOT an office.
SC: Grrrrrrah I hate machines so much!
Me: .... Sir im not a machine *orders self not to laugh*
SC: Oh... im sorry I thought you were..
Me: No sir,... where does Lauren work at?
SC: <gives office>
Me: *Looks up... giggles to self* Lauren hasnt worked for this company since 2002! Would you like the office number anyway
SC: *sob* no thats ok... *Sniffle*don't worry! *hangs up*
So.. if Lauren was that important to you... maybe you should of kept in touch for the last 5 and a bit years.. Just a thought... Poor thing.. would you like a lollie pop?
Me: <REAL ESTATE OPENING SPIEL> This is Lexi
SC: Can I have the office number in Wollongong
Me: YEs of course its 1234 5678 (Call Almost Over... or not)
SC: Do you have an ATM there? (WTF....)
Me: Im sorry... We are a real estate office not a bank...(at least last time I checked)
SC: NO NO NO your ABCBANK! BANK ( and here I was thinking I was a 21yr old girl... my mistake)
Me: No i'm customer service for <well known real estate>... Not ABC Bank (Im almost sure of this...)
SC: Oh so you don't know if you have an ATM ( well I dont have one personally)
Me: Our <Well Known Real Estate> Office in Wollongong is not a bank and neither am I...
*Rinse Lather Repeat for 5 minutes until the idea filters through what I can only assume is 3 meters of Tin Foil and a hardhat*
SC: SO your not ABC Bank?
Me: No.....
SC: WHY NOT! Stupid Stupid girl *hangs up*
.... OK good luck with that! The being crazy thing... its good for you!
Office Woes! we do referrals of listings (houses for sales) between offices.. fairly simple process. You give me details, I enter into system, it emails to other office, then its official .. no hard.. RIGHT... Yeah no WRONG (OSC = Office SC)
Me: Ok I need the property address
OSC: No you don't! (Sorry dude your jedi powers don't work here)
Me: I'm afraid I do... If you like I can place a hold on this and you can call back when you have the details.. (The system WILL not let me send it without an address)
OSC: I'm telling you. YOU don't need it! Just put it through without it OK!
Me: The system wont let me send it without an address so i really do actually need the address
OSC: One second. *Means to place me on hold.. Misses button or something so I can still hear him but he doesn't realize that*
OSC: PA whats your address! The stupid bitch from Customer Services wont put it through without one!
PA: *Gives address*
OSC: *Picks up phone again* OK the address is *Gives PA's Address*
Me: Sir I need the address of the property the client is selling NOT the address of your PA...
OSC: *complete silence*
Me: I will place this on hold for you til you have the correct address... and next time please don't lie to me or call me names or I will have to make a complaint about you to your regional managers up stairs from me... Have a nice day! *hangs up*
Yes I finally win one! *happy dances in chair like the loon I am!*
Oh yay I wont this one!
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