Lack of Paying Attention

[XXDarrienX]

Since I started a new job thats supporting employees as opposed to customers which is so much more pleasant of an environment. I got this interesting call.


If a person is locked out of their Expense Report website we have to tell them to click the forgot password thats not stupid in itself as the website does not actually TELL them to do that but to call us. Well I saw an employee that emailed that he was locked out of his Expense Report webpage note the following time frame of his emails as this was his second one.


4/09/2008 - EOL Password Reset Request
4/14/2008 - EOL Password Reset Request

Note: There are other tickets in this list thats not listed. But how hard is it to remember a simple process like close your browser then click forgot password?

[TryNotToBeThatOne]

For a minute there I thought you had started working for my company & was talking about my director.

[Evil Queen]

How difficult is it to write the password down somewhere (like an organizer)??

And I thought my memory was bad.

[ArcticChicken]

Interesting fact: If you have your password written down, you're legally obligated to give to to the police when they confiscate your computer. If it's not written down, you don't have to tell them jack.

[TryNotToBeThatOne]

What if you write it down in code?