Trust me, I use that refuse service power.

[Plaidman]

This happened a few days ago, but I still can't really comprehand it.

Thankfully, all the crew is slightly less nice to the guy.

Semiregular customer came in. I'm not wearing my vest because I forgot it, which means I get to wear my apron. Without missing a beat he says its stupid looking. Not a big deal in itself... but then he proceeds to compare it to my eyes.

Now, not to many of you seen what I look like, but I do have bad looking eyes. One is bigger then the other. Noticeably so. I'm like the dude that died from Tall Tale heart. (Well, not that big...). I just kind of looked at him.

Me: "you going to say sorry? I didn't do anything for that man"
SC: "No"
Me: "No cigs for you then"
SC: *rolls his eyes, then stands there*
This happens for a few minutes, just us staring at each other. Guess who cracks first?

SC: "Your serious... your not going to sell me my cigs!!!"
Me: "Soon as you say sorry. Insult the apron. Not my eyes"
SC: <Insert swear words>
Me: *Stands*

He leaves, threatening to tell manager. Whatever. I told her. He said his side.

Strangely enough they matched.

So we're kinda being the bitchy store now, not really saying much to him except his price/bag. We'll most likely stop if he, you know, says he sorry.

[Evil Queen]

That guy was a complete moronic jerk! How would he like it if you (or I) went to his place of business and insulted how he looks!?

I bet he looks like a freaky-ass-butt-faced clown anyways.

[tropicsgoddess]

I wonder how that asshat would've like it if the shoe was on the other foot..freaking tool.

[CanadaGirl]

Wow. What an asshole! He walks into your store, insults you, and expects you to sell him his crap like he never said anything? You can bet I'd do the same thing as you did! I don't sell anything to immature little pricks who think it's funny to insult random people. :|

[marasbaras]

Screw him. Glad to see that your manager didn't cave.

[rerant]

I have to say, I'm loving that I'm seeing more threads on here about CSers refusing service to people to seriously need to be put in their place.
Had I been working with you I as well would have refused him service.
Let the asshole stand there slack-jawed until he realises he's getting shit all.
Good for you.

[chainedbarista]

yes, it's great to hear that some managers actually do back their employees, especially when customers become abusive.

what a total asstard.

[allniter]

If you ever see him on the street, make fun of him.

[RetailWorkhorse]

NOT COOL!

*Chucks lemons at the asshat*

*Misses*

....WHADDAYA MEAN I THROW LIKE A GIRL?!!??!

*Tries again*

*Misses again*

.................damn.

*Evil Eye of D00M*

There.

[PaRaGaS]

I have to say, I'm loving that I'm seeing more threads on here about CSers refusing service to people to seriously need to be put in their place.

RISE OF THE RETAIL MACHINES!

[depechemodefan]

I have enough sense not to say something moronic about someone (well, not to their face) Like today, I run for the bus and this really fat woman gets on first. Of course, her fat ass blocks the driver's view of me and he starts closing the doors (the light was green) and almost got me in between the doors. I almost said, "I guess you couldn't see me because of that woman's fat ass." Then again, I probably would be sat on by her.

I also think she's the woman who kicked my lunch bag when I dropped it; she said "Is this your bag?" *kicks it toward me*, even when I had turned around when I realize it fell and was reaching for it.

[BaristaTrav]

Two words f--- him. Period. End of story. No one has to take any sort of abuse from a customer. And one day in my Utopian republic when I am elected King and Ovelord, it will be illegal for a company or business to serve any customer when they abuse an employee in any way, shape, or form.