I come in here and spend £300 every time, so you will refund my parking!

[Lace Neil Singer]

OK, the parking system has now changed in the supermarket. The new system is that if you pay in one hour's parking, ie 60p, you get that back whatever you spend. However, if you pay in two hours parking, ie £1.20, and spend over £30, you get £1.20 back. The parking ticket now has a barcode and is scanned in as a coupon. Clear? Well, a customer I had yesterday was unable to comprehend this, no matter how many times I explained it. -.- He came in and spent around £20. I took his parking ticket and scanned it in; the ticket had £2 on it, but cuz he'd spent under £30, he got 60p off.

After his transaction, he grabbed the receipt and scanned it for mistakes. I hate it when people do that, but that's another rant entirely. He then turned round and said in a triumphant manner, as if he'd gotten one over the entire corporation of *supermarket* "Look at this! You didn't give me all my parking off!" I then explained the system to him. "No, that's bullsh*t! I paid in £2, look on my ticket. Therefore, I should get £2 off." I patiently explained to him that cuz he'd spent under £30, he could only get 60p back. "I don't believe this. I'm one of the best customers you'll ever have, I come in here and spend £300 every week, and you can't even give me a lousy £2 back!"

At this point, I was getting fed up with his inability to comprehend a simple system, and he was also holding up the queue. I told him to go to Customer Services to sort it out. He snatched up the recept, gave me a superior look and marched off.

And no, he didn't get his £2 back; I checked. XD We have signs all over the shop stating our new policy; guess he didn't see them.

[RayvenQ]

If he "spends £300 a week" in the shop, why the hell is he so bothered about a piddly* £2 especially considering he has a car.

* = Money is quite tight for me so To me actually, £2 is a fair bit but for since someone chooses to spend "£300" a week, according to their own words, I'm guessing money isn't all that tight for them

I am guesssing that he didn't buy essentials like food etc?

What kind of store do you work in Lace, I'm sure I've read it before but the memory ain't coming back to me

[Lace Neil Singer]

A supermarket which I will not name here for obvious reasons. If you think you know, then please PM me.

I kind of get the feeling he was exaggerating; I personally don't know anyone who spends that amount on food. O_o

[Seshat]

I went to school with a family which spent about that much.

But then, they had three children of their own, and fostered a family of SIX children, half of whom were special-needs.

Of course, a family of eleven people is a special case.

[depechemodefan]

I hate it when people, when they don't understand something then when it's explained they won't admit they were wrong. Granted, I'm giving the man more credit then warrented. He just wanted to play hardball.

After his transaction, he grabbed the receipt and scanned it for mistakes. I hate it when people do that, but that's another rant entirely.

I don't know if you mean in general or if he was holding up the queue (though you did mention he was holding it up). I'm always checking the receipt, because many times I find mistakes, but I move my cart to the lobby then hold up a line. Granted, while items are being rung up and I see a mistake I will say something then then have to go through the hassle of getting a refund at the courtesy booth.

[greensinestro]

You know what gets me about this? You actually have to pay to park at a grocery store? Obviously this is not in the United States, because of the currency mentioned here. I have a bad feeling every store will begin charging to park in their parking lot, and they'll say "Oh, we have to maintain the lot and keep it upgraded."

[depechemodefan]

You know what gets me about this? You actually have to pay to park at a grocery store? Obviously this is not in the United States, because of the currency mentioned here. I have a bad feeling every store will begin charging to park in their parking lot, and they'll say "Oh, we have to maintain the lot and keep it upgraded."

Also in the US you don't pay for the plastic sacks. Also, when I was in Italy you had to put an euro in this slot in the cart to get it, and when you put it back the coin pops out. I bet the country with the most scs is the US.

[BarbieGirl]

There are a few stores around the seattle area that charge for parking, but thats just so everyone won't park there and go to the space needle or something. And the mayor is trying to get it passed into law to start charging for bags.

[rvdammit]

In the UK the these parking areas are usually either in town centres or near train stations, and charge to discourage non customers.

I know of one near a station place charges £5 an hour for non customers. They only man the pay booth between between 6 and 8 in the evening, to catch the commuters trying to get free parking.

[greensinestro]

Also, when I was in Italy you had to put an euro in this slot in the cart to get it, and when you put it back the coin pops out. I bet the country with the most scs is the US.

That's a really great way to assure they get their carts back. God knows how many times I'll pass an Albertson's or Publix and I'll see some person walking down the road with a cart from there, literally walking off the property to wheel their groceries home. Then, they don't bother returning it.

[depechemodefan]

That's a really great way to assure they get their carts back. God knows how many times I'll pass an Albertson's or Publix and I'll see some person walking down the road with a cart from there, literally walking off the property to wheel their groceries home. Then, they don't bother returning it.

I also imagine if they tried that here people will say, "I ain't puttin' no qwader to get no basket! Why they think I got a qwader?"

[chainedbarista]

there is talk that some places will start charging for the plastic sacks (i'm guessing because people take too many, then throw them away instead of recycling them), so charging for parking may not be all that far behind.

still, he's an idiot who can't read.

[AdminAssistant]

They do the 'quarter for a cart/ return cart to get back quarter' thing at Aldi's. But if you really wanted a cart...a quarter's not that much...(but who would want a nasty shopping cart?)

[smileyeagle1021]

am I the only person here who doesn't mind paying for parking? I mean it is a cost to the store and I'd much rather just have to pay for parking seperate than having it included in the price because that way I can avoid the cost by biking, walking, or taking the bus... included in the price i pay for it whether or not I use it.

that said... how hard is it to read a sign saying how much will be refunded?

[wagegoth]

Some of the stores in my area now have the carts with wheels that lock up if you attempt to take them out of the parking area. It's a much better idea than just paying a quarter to unlock one. I was so tired of having to drive around carts abandoned on the side of the streets. (I live in such a high-class neighborhood.)