This is a story a friend of mine told me that happened to him. My friend works at a car wash. He was at the /desk/ if you would, when he saw a car come up. He went to help the girl, asked what she wanted, she paid and all that. THe girl apperently saw some kind of extra prize thing. (What I'm not sure), but customers only get it if they get the /super/ wash. Now, he was reaching over to get one for her just to be a nice guy. Then she started to be, well a SC.
"Well, my husband got that super wash yesterday, and he didn't get one, so can I have one?". My coworker, still being the nice guy he is, gave it to her regardless. She left. All is good.
So he thought. He is starting to understand the unbelivible will we all have to stand customers. He got called into manager office the next day. Apperently some customer called to complain, that he spent five minutes on the phone before helping him, that was pissed off he had to /wait/ on her, and then called the customer names. The manager reviewed the tape.
Wow. He took all of three seconds to turn to her to help her out. Never called her names. Did all he could to help her. Got her car cleaned, and she left.
Can you guess which customer called to complain? If you guess the /greedy/ sc I described above, you win a prize! A prize at the car wash that you get if you get a super wash! (I think its a car scent tree).
"Well, my husband got that super wash yesterday, and he didn't get one, so can I have one?". My coworker, still being the nice guy he is, gave it to her regardless. She left. All is good.
So he thought. He is starting to understand the unbelivible will we all have to stand customers. He got called into manager office the next day. Apperently some customer called to complain, that he spent five minutes on the phone before helping him, that was pissed off he had to /wait/ on her, and then called the customer names. The manager reviewed the tape.
Wow. He took all of three seconds to turn to her to help her out. Never called her names. Did all he could to help her. Got her car cleaned, and she left.
Can you guess which customer called to complain? If you guess the /greedy/ sc I described above, you win a prize! A prize at the car wash that you get if you get a super wash! (I think its a car scent tree).
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