Customer states that we have really thrown a “death blow” at his Internet situation by purposely having a cable outage in his area. Customer thinks it is unacceptable for us to arrange for an outage & blame it on the 30 mph wind we’ve been having.
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Customer is very angry that we expect her to pay her bills when she spent her bill payment money on something else. States she was going to walk in our company heart walk but now feels we must want heart patients to go without cable service.
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Customer is so angry about his service not working that he unplugged his digital converter and set it on the floor for awhile to teach us a lesson. Customer then asked if we were having our “monthly meltdown.”
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Customer states there is no polite way to say what he has to say about our company. He threatened to call an attorney and start a petition against us. He is powerful enough to get all of our customers to drop their services. He is also going to right the wrongs we have done to the community & also tell the BBB about our horrible service.
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Customer feels that our I.T. department sucks, but that he would be interested in working in our I.T. department. Then the customer stated that he was so good that our company “couldn’t afford” him. **Account note: This is the same customer who recently rolled his chair over his modem & destroyed it.
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Customer is very angry that we expect her to pay her bills when she spent her bill payment money on something else. States she was going to walk in our company heart walk but now feels we must want heart patients to go without cable service.
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Customer is so angry about his service not working that he unplugged his digital converter and set it on the floor for awhile to teach us a lesson. Customer then asked if we were having our “monthly meltdown.”
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Customer states there is no polite way to say what he has to say about our company. He threatened to call an attorney and start a petition against us. He is powerful enough to get all of our customers to drop their services. He is also going to right the wrongs we have done to the community & also tell the BBB about our horrible service.
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Customer feels that our I.T. department sucks, but that he would be interested in working in our I.T. department. Then the customer stated that he was so good that our company “couldn’t afford” him. **Account note: This is the same customer who recently rolled his chair over his modem & destroyed it.
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