i just pwned a sc

[smileyeagle1021]

ok so guy calls in for a location that has a 3 night minimum stay requirement.

sc- I need a room at the (hotel) for next tuesday and wednesday
me- I'm sorry, but that location has a 3 night minimum stay
sc- but I only need 2 nights
me- i'm sorry, but that location does not allow stays less than three nights, if you'd like I can find a location close by that allows shorter stays?
sc- no I'll just book it online the website will let me book it.
me- ok, and was there anything else I can assist with?
sc- no, bye
*click*

ten minutes later

me- thank you for calling the (city) reservation office, this is smileyeagle speaking, how may I help you?
sc- yeah, there is something wrong with your website, it shows availability for 3 nights at (hotel) but won't show me what's available for 2 nights
hey, I know this guy
me- yes, that is because that location has a 3 night minimum stay, the website will not allow stays that do not meet that minimum stay requirement.
sc- well, you're a human, you can override the computer, can't you.
me- 2 things, no because the same program that tells the website you can't reserve is the same software saying I can't reserve. 2nd, even if I could I'm not going to risk my job over something stupid like a minimum stay requirement.
sc- well what if I said if you don't give me the 2 nights I'd call a competitor?
me- would you like their phone number?
sc- why would you do that?
me- because half the hotels in the area owned by the same parent company and I'll get paid one way or the other... the rest of the companies won't have availability, trust me I've heard too many people calling me because the hotel they normally stay at is sold out.
sc- fine book me three nights
me- certainly

it's not often that I get to pwn a caller, but it is so sweet when I do.

[depechemodefan]

The funny part is earlier when he called you offered to find a place nearby that offered shorter stays.

[vloglady]

And who wants to bet he'll leave after 2 days and bitch and moan about the third night? "No one told me!!!!"

susan

[smileyeagle1021]

The funny part is earlier when he called you offered to find a place nearby that offered shorter stays.

oh yes... but I wasn't about to be helpful the second time around... and it was funny because he realized about halfway through the second call that he was speaking to the same person (honestly though, what are the odds)

And who wants to bet he'll leave after 2 days and bitch and moan about the third night? "No one told me!!!!"

susan

lucky for him the calls are recorded... he can complain to his hearts content and guest relations can pull the call to hear me... oh yeah, but I did tell him, so scratch that

[Evil Queen]

Fun, isn't it?

[Zell]

LOL that's great hahaha. "What if I go to a competitor?"

It's so similar to these things I hear all the time:

"WHAT?! That's a ridiculous price for a Nissan! I'm going to Infiniti to get more bang for my buck!"

[powerboy]

Customer
ME
thoguhts

Customer: How much for a storage here
Me: Shows them the list
Customer: That is too much, I'll go somewhere else
Me: *I know where this is going* OK

Customer leaves. later in the day or next day, they return.

Me: May I help you with anything
And we continue from we left off before.

What is funny, is that we are the cleanest, nicest & have plenty of room for RV's. We do have a good amount of discounts.